---
title: "Access POS device options and settings"
slug: "access-pos-device-options-and-settings"
updated: 2026-06-16T18:39:40Z
published: 2026-06-16T18:39:40Z
canonical: "mysupport.roller.software/access-pos-device-options-and-settings"
---

> ## Documentation Index
> Fetch the complete documentation index at: https://mysupport.roller.software/llms.txt
> Use this file to discover all available pages before exploring further.

# Access POS device options and settings

From POS, you can quickly access key device options and settings. Use the **More** menu (located at the bottom left) to change hardware configurations, manage till operations, view transaction history and leave notes for the team — all from one place.

## Access the options menu

To access:

1. From your POS screen, look for the **More** button located at the **bottom left.**
2. Select **More**.
3. A menu appears with available options.
4. Choose an option to access its settings.

[Access and Navigate Menu Options in Roller](https://app.supademo.com/embed/cml0dmc690686zsadufnlmhi0?embed_v=2&utm_source=embed)

Review an option for the task you want to complete:

| Option | Purpose | Use when |
| --- | --- | --- |
| **Help** | Get quick answers about any POS screen without leaving your device. | You need a fast explanation of a feature or setting during service. |
| **Wristbands** | View your real-time [wristband schedule](/v1/docs/manage-guest-wristband-allocation) showing expired, current and upcoming wristband sessions. | You need to manage or announce wristband changes during service. |
| **Open till** | [Opens the cash drawer](/v1/docs/open-the-till-drawer-from-pos) without processing a sale. | Staff need access to the till for non-sale tasks like making change or processing a manual refund ([permission or POS PIN approval required](/v1/docs/open-the-till-drawer-from-pos)). |
| **Till notes** | [Leave a note](/v1/docs/using-till-notes-in-pos) visible to other team members | You need to share important context with the team (eg flag a hardware issue, note a guest request, record an error when giving change, or call out unusual activity). |
| **Settings** | Access [till sessions](/v1/docs/open-close-reconcile-and-edit-till-sessions), [device settings](/v1/docs/manage-individual-pos-device-settings) and hardware settings. | Settings give you access to three key areas: - **Current and past till sessions**: Prepare for your shift end by reviewing cash reconciliation and completing the till balance process. - **Device settings**: Manage individual POS device settings to customize payment flows, guest interactions, printing and redemption. - **Hardware settings**: Configure your cash drawer, receipt printer or other connected devices. |
| **Activity** | View a complete transaction log for your current shift. | Use this to: - Verify a specific transaction. - Track shift transactions. - Audit till activity. |

## Staff role permissions

Different staff system and custom roles have different access levels to this menu. The menu options available depend on assigned roles, and any adjusted permissions for custom roles.

| **Option** | **Administrator** | **Manager** | **POS operator** | **Booking agent** |
| --- | --- | --- | --- | --- |
| **Help** | ✅ | ✅ | ✅ | ✅ |
| **Wristbands** | ✅ | ✅ | - | - |
| **Open till** | ✅ | ✅ | - | ✅ |
| **Till notes** | ✅ | ✅ | ✅ | ✅ |
| **Settings** | ✅ | ✅ | - | ✅ |
| **Activity** | ✅ | ✅ | ✅ | ✅ |

For specific permission details, see [Permissions by feature and role](/v1/docs/create-and-manage-staff-roles-and-permissions).

## Best practices

- If you are responsible for reconciling tills at the end of a shift, access **Settings** before your shift ends so you have time for till balancing and reconciliation. Check **Activity** regularly to catch discrepancies early.
- Make sure the team uses **Till notes** for important handoffs, any cash issues or change discrepancies instead of relying on verbal updates.
- Include the **More** menu in onboarding so new staff know where to find key actions fast.

## Related

- [Troubleshoot common POS issues](/troubleshoot-common-pos-issues.md)
- [Create your POS templates](/create-your-pos-templates.md)
- [Sell items and redeem discounts and memberships at POS](/sell-items-and-redeem-discounts-and-memberships-at-pos.md)
- [Manage guest wristband allocation](/manage-guest-wristband-allocation.md)
- [POS setup checklist](/pos-setup-checklist.md)