---
title: "Booking item limits in ROLLER"
slug: "booking-item-limits-in-roller"
updated: 2026-06-16T16:52:23Z
published: 2026-06-16T16:52:23Z
canonical: "mysupport.roller.software/booking-item-limits-in-roller"
---

> ## Documentation Index
> Fetch the complete documentation index at: https://mysupport.roller.software/llms.txt
> Use this file to discover all available pages before exploring further.

# Booking item limits in ROLLER

To keep bookings fast, stable and reliable across all areas of ROLLER — Venue Manager, POS, online checkout and the ROLLER API — there are system-wide limits on how many items a single booking can contain.

These limits apply to every booking, regardless of how it is created.

## Maximum booking limits

A single booking cannot contain more than:

- **50 different booking items** (unique line items)
- **4,000 total item or ticket quantity**
- **2,000 total package quantity** (each package container counts as one item)
- **500 recurring sessions**

If any of these limits are exceeded, the booking cannot be created or updated.

## How group passes affect item counts

Products configured with **group pass** settings generate multiple items or tickets for a single product. This means group passes contribute more heavily toward the item and quantity limits.

**Example** A **Family of 4 Jump Package** includes:

- 1 × Jump session configured for a group size of 4
- 2 × Jump Socks (stock items)

Ordering 3 of this package results in:

3 × (1 × 4 + 2 + 1) = **21 items/tickets** in the booking

This count contributes to both the **different items** and **total quantity** limits.

## If you need to exceed these limits

Where larger bookings are required (such as large school groups or private events) we recommend creating **multiple smaller bookings** rather than one large booking.

## What happens if limits are exceeded

If a booking is created or updated beyond any of the limits, all ROLLER surfaces (POS, Venue Manager, Checkout, API) will prevent it from being completed.

Developers using the API will receive a **409 Conflict** response with details about the error.

## Related

- [Create product schedules using operating hours](/create-your-product-schedules-using-operating-hours.md)
- [Create a regular schedule that's partially linked to operating hours](/create-a-regular-schedule-that-s-partially-linked-to-operating-hours.md)
- [ROLLER + Amusement Connect cashless card integration](/roller-amusement-connect-cashless-card-integration.md)
- [What's new in ROLLER: April 2024](/what-s-new-in-roller-april-2024.md)
- [Why is my Playground not showing all my products and configuration?](/why-is-my-playground-not-showing-all-my-products-and-configuration.md)