---
title: "Configure online waiver settings"
slug: "configure-online-waiver-settings"
description: "Configure waiver settings for POS ticket redemption and automate expiry reminders to enhance guest experience and protect your venue from liability."
updated: 2026-08-23T03:07:30Z
published: 2026-08-23T03:07:30Z
canonical: "mysupport.roller.software/configure-online-waiver-settings"
---

> ## Documentation Index
> Fetch the complete documentation index at: https://mysupport.roller.software/llms.txt
> Use this file to discover all available pages before exploring further.

# Configure online waiver settings

This guide shows you how to configure waiver settings for requiring waivers to be assigned when your front-of-house staff redeem tickets at POS and the option to send automatic waiver expiry reminder emails. These settings help make sure waivers are signed by guests prior to participating in an activity and keep waiver records up-to-date.

**You do not need to republish a waiver to change these settings.**

> [!CAUTION]
> Add-on feature
> 
> Protect your venue against liability and improve the guest experience with digital waivers. To unlock the waivers add-on, contact your customer success manager or the [support team.](/v1/docs/contact-roller-support)
> 
> [Learn more](https://www.roller.software/pricing)

## Adjust waiver settings

Adjust these settings to require waivers when redeeming bookings at POS and set an automatic wavier reminder email.

1. From Venue Manager, go to **Documents** > **Waiver** > **Configuration.**
2. Select **Unlock to make changes.**
3. Adjust the following two settings as needed:
  - **Waivers are required to check in**: Waivers are required to be attached to tickets prior to being able to redeem guest tickets at POS.
  - **Send waiver expiry reminder email 2 weeks before expiry**: An email reminder is sent to guests to sign a new waiver.
4. Select **Save**.

![](https://cdn.us.document360.io/23700755-951c-4b69-8afe-ec8b33c6c689/Images/Documentation/10365677641231.png)

> [!NOTE]
> Want to bypass this setting for large group bookings? See the section **Redeem tickets for large groups** in the guide [Redeem tickets and assign waivers at POS](/v1/docs/redeem-bookings-and-assign-waivers-at-pos).

## Related

- [Set up a self-serve waiver kiosk](/set-up-a-waiver-kiosk.md)
- [Get waivers signed before or on arrival](/get-waivers-signed-before-or-on-arrival.md)
- [Create a waiver](/create-a-waiver.md)
- [View and manage signed waivers from Venue Manager](/view-and-manage-signed-waivers-from-venue-manager.md)
- [Set up and lock down a waiver kiosk](/set-up-and-lock-down-a-waiver-kiosk.md)