---
title: "Configure POS to capture guest zip codes"
slug: "configure-pos-to-capture-guest-zip-codes"
updated: 2026-06-16T18:42:47Z
published: 2026-06-16T18:42:47Z
canonical: "mysupport.roller.software/configure-pos-to-capture-guest-zip-codes"
---

> ## Documentation Index
> Fetch the complete documentation index at: https://mysupport.roller.software/llms.txt
> Use this file to discover all available pages before exploring further.

# Configure POS to capture guest zip codes

Understand your customer base and collect valuable guest information by capturing guest zip or postcodes at POS.

This guide walks through how to configure and use POS to capture guest zip or postcodes.

## Collect zip or postcodes at POS

You can configure POS to prompt your staff members to record your guests' zip or postcodes for each booking they make at POS.

> [!NOTE]
> Where the zip or postcode is non-numeric, your staff will be required to use the device's keyboard.

When your staff process a new booking at POS, they'll be prompted to add a zip or postcode before selecting **Continue** to complete the booking.

![2024-01-18_16-12-44.png](https://cdn.us.document360.io/23700755-951c-4b69-8afe-ec8b33c6c689/Images/Documentation/8830076396303.png)

## Configuration

> [!NOTE]
> To configure this setting in POS, follow the steps below.

1. From POS, Select **More** in the bottom left of the screen.
2. Then select **Settings** > **Device**.
3. Enable the following device settings: **Skip "New Guest" details** and **Require Post Code in "New Guest" details**.
4. Select **Save**.

## Report on captured zip codes

Once zip or postcodes are being collected at POS, you can access this data in your reports:

### **Booking Zip Code Export**

1. From Venue Manager, select **Reports > All reports.**
2. Search for or scroll down to find **Booking Zip Code Export** and select it.
3. Choose the date range to report on, and optionally select which Products to filter by.
4. Use the exported .CSV to understand where your customers are coming from and identify key market areas.

![](https://cdn.us.document360.io/23700755-951c-4b69-8afe-ec8b33c6c689/Images/Documentation/14286400315023.png)

### **Guest Data Export**

1. From Venue Manager, go to **Guests > All guests.**
2. Select the options menu (three dots), then **Export**.
3. Select **Alert me when complete.**

![](https://cdn.us.document360.io/23700755-951c-4b69-8afe-ec8b33c6c689/Images/Documentation/14286393029903.png)

ROLLER exports a .CSV file containing [multiple points of guest data](/v1/docs/export-guest-records-to-a-csv-file), including zip codes.

## Related

- [Create your online checkout](/create-your-online-checkout.md)
- [Choose the right membership report](/choose-the-right-membership-report.md)
- [Can I create custom reports & dashboards?](/can-i-create-custom-reports-dashboards.md)
- [Configure POS to print receipts (ROLLER Connect)](/configure-pos-to-print-receipts-roller-connect.md)
- [What’s the difference between a stock and add-on product?](/what-s-the-difference-between-a-stock-and-add-on-product.md)