---
title: "Create and organize HQ product tags"
slug: "create-and-organize-hq-product-tags"
updated: 2026-06-16T12:49:57Z
published: 2026-06-16T19:27:37Z
canonical: "mysupport.roller.software/create-and-organize-hq-product-tags"
---

> ## Documentation Index
> Fetch the complete documentation index at: https://mysupport.roller.software/llms.txt
> Use this file to discover all available pages before exploring further.

# Create and organize HQ product tags

HQ product tags save you time and keep your venues consistent. Tag products once at HQ and use those tags in HQ POS templates and HQ checkouts to make sure every managed venue displays them correctly — helping staff work efficiently and giving guests a seamless experience.

This guide explains how HQ tags work and how to use them at both HQ and managed venues.

## Why use HQ tags

HQ tags make it faster and easier to set up and manage products across multiple venues. They:

- Organize products automatically in [HQ checkouts](/v1/docs/create-and-manage-hq-checkouts) and [HQ POS templates](/v1/docs/create-and-manage-hq-pos-templates)
- Save time by reducing manual updates across venues
- Keep sales channels aligned with automatic updates when tags change

### Example

An HQ group operates four venues across different cities with the same product range:

- 1‑hour jump pass
- 2‑hour jump pass
- 90‑minute jump pass
- 30‑minute laser tag session
- 45‑minute laser tag session

With tags, all jump passes are grouped under a `jump pass` tag. Adding that tag to an HQ POS template or HQ checkout automatically pulls in every tagged product across all managed venues (so long as the products have been shared and added).

![Diagram (1).png](https://cdn.us.document360.io/23700755-951c-4b69-8afe-ec8b33c6c689/Images/Documentation/10010757103119.png)

> [!NOTE]
> Tags can also be applied to HQ stock products, helping you organize your food & beverage checkout. To learn more, read the guide [Create and share HQ stock products](/v1/docs/create-and-share-hq-stock-products).

## Create and organize HQ tags from one place

> [!NOTE]
> Available from the [August 2025](/v1/docs/what-s-new-in-roller-august-2025) release. Contact your customer success manager or the [support team](/v1/docs/contact-roller-support) to enable it.

From your HQ account in Venue Manager, go to **Settings** > **Tags**. You can:

- Create, rename, update and delete tags
- View all tags and tagged items

Learn more about how to [create and organize tags](/v1/docs/create-and-organize-product-tags-in-venue-manager) from this page.

![](https://cdn.us.document360.io/23700755-951c-4b69-8afe-ec8b33c6c689/Images/Documentation/13544287647503.png)

> [!NOTE]
> You can also create and add HQ tags when setting up or editing the HQ master product. Updated tags sync automatically across venues — no bulk edits needed. For details, see the guides [Create and share HQ products](/v1/docs/create-and-add-hq-products-to-managed-venues) and [Create and share HQ stock products](/v1/docs/create-and-share-hq-stock-products).

Tip: Keep tag names simple and consistent (eg all lowercase: `session pass`)

## How managed venues use tags

HQ tags automatically sync with managed venues. Any tagged HQ items appear in the HQ tag once they have been shared and added.

**What managed venues can do**

Managed venue staff with the **Can edit products** permission can:

- Apply HQ tags to local products, stock, checkouts and POS menus
- View HQ tags in **Venue Manager** > **Settings** > **Tags** (clearly marked with HQ label)
- Create and organize their own tags

**What managed venues can’t do**

Edit HQ tags. Only HQ can create, rename or update them.

![](https://cdn.us.document360.io/23700755-951c-4b69-8afe-ec8b33c6c689/Images/Documentation/13544285051023.png)

HQ and local tags applied to a product are visible in product setup (requires **Can view product details** [permission](/v1/docs/permissions-by-feature-and-role)). To add or remove tags, staff need the **Can edit products** [permission](/v1/docs/permissions-by-feature-and-role).

![CleanShot 2024-10-22 at 08.55.25@2x.png](https://cdn.us.document360.io/23700755-951c-4b69-8afe-ec8b33c6c689/Images/Documentation/11036849954575.png)

## Related

- [Create and manage HQ checkouts](/create-and-manage-hq-checkouts.md)
- [Create and manage products](/create-and-manage-your-products.md)
- [Encourage guests to self-serve membership upgrades, renewals and cancellations](/encourage-guests-to-self-serve-membership-upgrades-renewals-and-cancellations.md)
- [Create and share HQ stock products](/create-and-share-hq-stock-products.md)
- [Create and add HQ products to managed venues](/create-and-add-hq-products-to-managed-venues.md)