--- title: "Edit bookings from Venue Manager" slug: "edit-bookings-from-venue-manager" tags: ["How-to"] updated: 2026-06-16T14:53:50Z published: 2026-06-16T14:53:50Z canonical: "mysupport.roller.software/edit-bookings-from-venue-manager" --- > ## Documentation Index > Fetch the complete documentation index at: https://mysupport.roller.software/llms.txt > Use this file to discover all available pages before exploring further. # Edit bookings from Venue Manager This guide shows you how to modify an existing booking from Venue Manager. You can change the booking holder, add or remove items, edit resources and reschedule for a new date or session time. > [!NOTE] > Save time and costs by enabling guests to manage their own bookings with online accounts (Pro plan and above). [Learn more](/v1/docs/encourage-guests-to-manage-their-own-bookings) [Embedded content](https://fast.wistia.com/embed/iframe/w72qb39um8) ## Search for a booking From Venue Manager, use one of the following ways to start your search: 1. Select the search bar at the top of the main menu. 2. Use the keyboard shortcut for search (**Windows: alt + s, Mac: option + s**). 3. Select the **search** **icon** at the bottom of the main menu. 4. Go to **Bookings** > **All** **bookings** and use the filters to find the booking. The bookings grid is organized by the booking date, not the creation date. Refer to the guide [Search for bookings, guests and memberships in Venue Manager](/v1/docs/search-for-bookings-guests-or-members-from-venue-manager) to learn more. ## Change the booking holder 1. From the booking, go to the **Details** tab. 2. Under the contact details, select **Change booking holder.** 3. Start typing in the new booking holder's email address: - If the new booking holder has attended before, as you start typing their details, select their record from the drop-down to pre-populate the fields. - If the guest has never been to the venue before or you can't find an existing guest record, you can select **New booking holder** to enter the new guest's details ![Screen_Shot_2020-06-02_at_11.05.05_am.png](https://cdn.us.document360.io/23700755-951c-4b69-8afe-ec8b33c6c689/Images/Documentation/360004497116.png) - Select **Save** to confirm the booking holder change. ## Change the date for the booking 1. From the booking details page, select the **Order** tab. 2. Under the booking items section, select the date selector. ![Screen_Shot_2020-06-02_at_11.09.40_am.png](https://cdn.us.document360.io/23700755-951c-4b69-8afe-ec8b33c6c689/Images/Documentation/360004370355.png) 3. Choose the new booking date on the calendar. 4. Select **Save**. > [!NOTE] > This only changes the date for the booking. If you want to change the session time, read on. ## Change the session time for a pass 1. From the booking, go to the **Order** tab. 2. Select the **Availabilities** tab in the right-side panel. 3. Select the **Calendar** drop-down and change the date to the guest's preferred booking date. You can also adjust the product filter to the product the guest wants when booking. 4. Replicate the order items of the initial booking but for the new session time. 5. Select the **Order** tab and delete the original (unwanted tickets) from the booking by selecting the trash icon next to each line of items. 6. Select **Save.** ## Change ticket/item quantities 1. Select the **Order** tab within the booking. 2. Under the booking items section, select the text box for **Qty** for the tickets/products you want to adjust, and type in the ticket quantity it's being adjusted to. You can also use the arrows to adjust the quantity of the ticket. 3. Select **Save.** ## Add products to an existing booking 1. From the booking, go to the **Order** tab. 2. In the right panel, select the **Availabilities** tab. 3. The date defaults to the booking date. 4. Choose the product to add from the drop-down, then select Search. 5. Select the desired time and quantity of items. 6. Select Add item/s to booking. 7. Select **Save** to confirm. ## Remove a product/item from an order 1. From the booking, select the **Order** tab. 2. Select the trash icon next to an item to remove it from the order. 3. Select **Save**. ## Edit resources 1. From the booking, select the **Order** tab. 2. Scroll to the bottom of the order. 3. Select **Edit** **resources**. 4. From the drop-down, select the resource/s you want, then **Apply**. 5. Select **Save**. ## Add a form to a booking 1. From the booking, select the **Forms** tab. 2. Select **Add form**, and select the relevant form from the drop-down. 3. Select the **options** **menu** (three dots) next to the form to get a public form link. The link can be emailed directly to the guest, who can update the details themselves. Alternatively, you can select the form and type in the responses over the phone. 4. Select **Save** once all edits have been made. Refer to the guide [Create forms to capture additional guest data](/v1/docs/create-a-custom-form) to find out more about creating forms and how to use them. ## Add booking or POS notes 1. From the booking, select the **Details** tab. 2. Enter any notes into **Booking or POS notes.** Booking notes can only be seen by staff in Venue Manager, while POS notes can be seen by staff at POS and Venue Manager. 3. Select **Save**. ## Learn more - [Create and manage bookings from Venue Manager](/v1/docs/create-and-manage-bookings-from-venue-manager) - [How do I add products to an existing booking?](/v1/docs/how-do-i-add-products-to-an-existing-booking) - [Edit resources in existing bookings](/v1/docs/edit-resources-for-existing-bookings-in-venue-manager) - [Add discounts to a booking in Venue Manager](/v1/docs/add-or-remove-discounts-from-a-booking-in-venue-manager) - [Refund bookings from Venue Manager](/v1/docs/refund-bookings-from-venue-manager) - [Cancel bookings from Venue Manager](/v1/docs/cancel-bookings-from-venue-manager) ## Related - [Encourage guests to manage their own bookings](/encourage-guests-to-manage-their-own-bookings.md) - [Create gift card products](/create-your-gift-card-products.md) - [Why can't I edit or refund a booking in the past?](/why-can-t-i-edit-or-refund-a-booking-in-the-past.md) - [Add the overlay checkout experience to your website](/add-the-overlay-checkout-experience-to-your-website.md) - [How do I add products to an existing booking?](/how-do-i-add-products-to-an-existing-booking.md)