---
title: "Enter a custom ID for a membership at POS"
slug: "enter-a-custom-id-for-a-membership-at-pos"
updated: 2026-06-16T16:27:17Z
published: 2026-06-16T16:27:17Z
canonical: "mysupport.roller.software/enter-a-custom-id-for-a-membership-at-pos"
---

> ## Documentation Index
> Fetch the complete documentation index at: https://mysupport.roller.software/llms.txt
> Use this file to discover all available pages before exploring further.

# Enter a custom ID for a membership at POS

Adding a custom ID to a membership allows you to link it to a physical card, key tag or another scannable ID. This makes it faster for guests to check in and redeem their memberships at POS.

## Add a custom ID at POS

1. From **POS**, go to **Search**.
2. Select the **Members** tab in the top navigation bar.
3. Search for the member using:
  - Member’s name
  - Membership ID
  - Name of the person who purchased the membership
4. Select the membership from the search results.
5. Open the **Guest** tab.
6. In the **Custom ticket ID** field, enter or scan the ID you want to assign (eg card ID number, key tag ID number).
7. Select **Save**.

## Use the custom ID at POS

- When redeeming a membership, scan the card or key tag into the **Redeem** **membership** search field.
- POS will automatically pull up the member profile and apply any relevant discounts.

## Learn more

- [Print membership cards at POS](/v1/docs/print-membership-cards-at-pos)[](/docs/enter-a-custom-id-for-a-membership-at-pos#)
- [Sell fixed-price memberships at POS](/v1/docs/sell-fixed-price-memberships-at-pos)[](/v1/docs/sell-fixed-price-memberships-at-pos)
- [Search for and redeem memberships at POS](/v1/docs/redeem-memberships-at-pos)[](/v1/docs/redeem-memberships-at-pos)
- [Upgrade and downgrade memberships at POS](/v1/docs/upgrade-and-downgrade-memberships-at-pos)

## Related

- [Create and manage HQ checkouts](/create-and-manage-hq-checkouts.md)
- [Wristband ticket printing based on end session times from POS](/wristband-ticket-printing-based-on-end-session-times-from-pos.md)
- [Sell fixed-price memberships at POS](/sell-fixed-price-memberships-at-pos.md)
- [Configure digital wallet memberships and passes](/configure-digital-wallet-memberships-and-passes.md)
- [Apply credit to a recurring payment membership](/applying-credit-to-a-recurring-payment-membership.md)