--- title: "Get started with channel management in ROLLER" slug: "get-started-with-channel-management-in-roller" updated: 2026-06-16T12:48:10Z published: 2026-06-16T18:10:36Z canonical: "mysupport.roller.software/get-started-with-channel-management-in-roller" --- > ## Documentation Index > Fetch the complete documentation index at: https://mysupport.roller.software/llms.txt > Use this file to discover all available pages before exploring further. # Get started with channel management in ROLLER Channel management allows you to connect your ROLLER venue with trusted third-party platforms to attract more guests, streamline operations and centralise reporting. ## Why use channel management? - Increase your venue’s exposure and attract more guests by listing your tickets across trusted third-party reseller platforms. - Ensure accurate, real-time syncing of session availability and ticket capacities to reduce errors and eliminate manual updates. - Centralise bookings, reports, product and guest data into your existing ROLLER workflows, providing a seamless operational experience. - Free up staff time by automating repetitive tasks and improving booking efficiency. ## What channel partners do you support? ### Available OTA integrations These are our supported OTA integrations. To integrate your ROLLER platform with any of the OTAs listed below, you’ll need to create a supplier account with each one. Use the table to explore your options, start the signup process and open the step-by-step guide for that OTA. | OTA | Description | Sign up | Guide | | --- | --- | --- | --- | | **Viator** | World’s largest tours and activities OTA, backed by TripAdvisor, offering real-time availability sync. | [Create a Viator supplier account](https://supplier.viator.com/sign-up-info?m=60093) | [ROLLER + Viator (and Tripadvisor)](/v1/docs/roller-viator-and-tripadvisor-integration) | | **TripAdvisor** (owned by Viator) | Integrated with Viator — your Viator listing also appears on TripAdvisor for increased visibility. | See Viator sign up. | See above. | | **Tiqets** | Mobile-friendly OTA focused on museums, attractions and cultural sites with instant ticketing. | [Create a Tiqets supplier account](http://tiqets.com/en/venues/) | [ROLLER + Tiqets](/v1/docs/roller-tiqets-integration) | | **Klook** | Asia-Pacific-centered OTA with expanding reach and strong mobile-first experience. | [Create a Klook merchant account](https://merchant.klook.com/introduction?from=klook&lang=en) | [ROLLER + Klook](/v1/docs/roller-klook-integration) | | **GetYourGuide** | European-based OTA offering curated experiences and robust customer reach. | [Create a GetYourGuide supplier account](https://www.getyourguide.supply/) | [ROLLER + GetYourGuide](/v1/docs/roller-getyourguide-integration) | | **Civitatis** | Spanish-language OTA focused on tours and excursions for Spanish and Portuguese speakers. | [Create a Civitatis provider account](https://www.civitatis.com/en/providers/) | [ROLLER + Civitatis](/v1/docs/roller-civitatis-integration) | | **Trip.com** | Global OTA offering a growing marketplace for attraction tickets, tours and local experiences via its website and app. | [Create a Trip.com supplier account](https://us.trip.com/m/vbooking/home) | [ROLLER + Trip.com](/v1/docs/roller-trip-com-integration) | ### Other channel management integrations [ROLLER + Groupon integration](/v1/docs/roller-groupon-integration) ## Get the channel management add-on > [!WARNING] > You **must** have the channel management add-on as part of your ROLLER subscription to connect to OTAs. To access the add-on: 1. From Venue Manager, go to **Settings** > **Integrations**. 2. Select **Request upgrade**. ![](https://cdn.us.document360.io/23700755-951c-4b69-8afe-ec8b33c6c689/Images/Documentation/14246143355151.png) After you submit your request, a member of our team will contact you to discuss adding the add-on to your subscription. ## How do I set up channel management? Here’s the general process for setting up channel management in ROLLER. Each integration works a little differently, so use this as a starting point and refer to each partner’s setup guide for specifics. 1. **See what channel partners are currently available** Go to **Venue Manager > Settings > Integrations > Channel Partners.** 2. **Set up your partner account** Create an account with your chosen channel partner. 3. **Activate your channel partner integration** Once activated, most integrations will generate an **API key** for you. 4. **Configure products for sync** You can select existing products or create new ones to be sold via the channel partner. 5. **Send integration details to the channel partner** After you submit your API key to the partner, they will map your products and finalise the integration. ## Learn more - [Channel Partner FAQ:](/v1/docs/channel-management-faqs) Understand more about connecting to our channel partners. - [ROLLER API and Integrations homepage:](https://www.roller.software/features/api-integrations/) Dive into the benefits of connecting to our integrations. - [ROLLER’s Integrations partners:](https://roller.software/integrations) View all our current integrations and filter based on your needs. - [ROLLER API FAQ:](/v1/docs/roller-api-faq) Get to know our API offering and how it can work for your venue. ## Related - [Channel management FAQs](/channel-management-faqs.md) - [ROLLER API FAQ](/roller-api-faq.md) - [ROLLER + Klook integration](/roller-klook-integration.md) - [ROLLER + Viator (and Tripadvisor) integration](/roller-viator-and-tripadvisor-integration.md) - [ROLLER + GetYourGuide integration](/roller-getyourguide-integration.md)