---
title: "Guest FAQ: ROLLER on your statement?"
slug: "guest-faq-roller-on-your-statement"
updated: 2026-06-02T16:36:15Z
published: 2026-06-16T18:57:37Z
canonical: "mysupport.roller.software/guest-faq-roller-on-your-statement"
---

> ## Documentation Index
> Fetch the complete documentation index at: https://mysupport.roller.software/llms.txt
> Use this file to discover all available pages before exploring further.

# Guest FAQ: ROLLER on your statement?

If you've found ROLLER on your credit card statement and wondering what it is, you're on the right page.

ROLLER provides online ticketing and gift card solutions to an array of businesses across many industries including events, restaurants, hotels, nightclubs, theme parks, trampoline parks, attractions, outdoor cinemas, zoos as well as museums.

These businesses use our payment gateway and some also use our payment terminals. If you see ROLLER on your statement, it is likely that you have purchased something from one of our clients, who include:

- AALARA
- Level 3 at Crown
- Urban Purveyor Group

Sometimes banks and credit card companies don't pull through the custom description that we have put in place for your purchase. If you have a charge on your statement that you're unsure of, we are happy to help. You can contact us via phone on **1300 365 901.**

## Related

- [Guest FAQ: How do I get a refund?](/guest-faq-how-do-i-get-a-refund.md)
- [Guest FAQ: Where do I find my tickets?](/guest-faq-where-do-i-find-my-tickets.md)
- [Get started with ROLLER Payments](/get-started-with-roller-payments.md)
- [ROLLER Payments reports overview](/roller-payments-reports-overview.md)
- [ROLLER billing & payment FAQs](/roller-billing-payment-faqs.md)