--- title: "Hardware" slug: "hardware" description: "Everything you need to set up, connect and troubleshoot your ROLLER hardware — POS hardware, card terminals, printers, kiosks and check-in devices." updated: 2026-08-15T21:32:34Z published: 2026-08-15T21:32:51Z canonical: "mysupport.roller.software/hardware" --- > ## Documentation Index > Fetch the complete documentation index at: https://mysupport.roller.software/llms.txt > Use this file to discover all available pages before exploring further. # Hardware # Hardware Everything you need to set up, connect and troubleshoot your ROLLER hardware — POS hardware, card terminals, printers, kiosks and check-in devices. 80 articles 5 sections ## Requirements Confirm your devices meet ROLLER's minimum requirements and audit your existing hardware before you go live. ### Check #### [Minimum hardware and operating requirements for ROLLER](/v1/docs/minimum-hardware-and-operating-requirements-for-roller) 1 5 min #### [Hardware audit guide](/v1/docs/hardware-audit-guide) 1 4 min #### [Audit existing POS system hardware](/v1/docs/audit-existing-pos-system-hardware) 1 1 min ## POS hardware Set up and test your POS hardware and troubleshoot any common login and POS hardware issues. ### Setup #### [Set up and test your POS hardware for ROLLER](/v1/docs/set-up-and-test-your-pos-hardware-for-roller) 1 6 min ### Troubleshoot POS setup #### [Why is my POS device asking for a manager PIN at login?](/v1/docs/why-is-my-pos-device-asking-for-a-manager-pin-at-login) 1 3 min #### [Why is my POS device continually refreshing at login?](/v1/docs/why-is-my-pos-device-continually-refreshing-at-login) 1 2 min #### [How do I know if my hardware meets minimum requirements?](/v1/docs/how-do-i-know-if-my-hardware-meets-minimum-requirements) 1 1 min #### [Test your hardware before launching ROLLER POS](/v1/docs/test-your-hardware-before-launching-roller-pos) 1 3 min #### [How can I use a scanner with ROLLER?](/v1/docs/how-can-i-use-a-scanner-with-roller) 1 2 min ## Card terminals Set up and troubleshoot ROLLER Payments terminals and third-party card terminals. ### Setup #### [Choose and order ROLLER Payments terminals](/v1/docs/choose-and-order-roller-payments-terminals) 1 7 min #### [Configure your network for ROLLER Payments terminals](/v1/docs/configure-your-network-for-roller-payments-terminals) 1 2 min #### [Unbox and connect S1F2 card terminals](/v1/docs/unbox-and-connect-s1f2-card-terminals) 1 2 min #### [Set up ROLLER Payments terminals](/v1/docs/set-up-roller-payments-terminals) 1 3 min #### [Where do I find the PIN for my card reader?](/v1/docs/where-do-i-find-the-pin-for-my-card-reader) 1 2 min ### Integrate third-party terminals #### [Configure triPOS.config file](/v1/docs/configure-tripos-config-file) 1 4 min #### [Install drivers for Worldpay (Vantiv) Lane 3000 USB card terminals](/v1/docs/install-drivers-for-worldpay-vantiv-lane-3000-usb-card-terminals) 1 3 min #### [Integrate your Shift4/Smartpay Connect terminal with ROLLER POS (New Zealand)](/v1/docs/integrate-your-shift4-smartpay-connect-terminal-with-roller-pos-new-zealand) 1 2 min #### [Integrate Windcave card terminals with ROLLER POS and self-serve kiosks](/v1/docs/integrate-windcave-card-terminals-with-roller-pos-and-self-serve-kiosks) 1 3 min #### [Install drivers for Worldpay (Vantiv) Vx805 card terminals](/v1/docs/install-drivers-for-worldpay-vantiv-vx805-card-terminals) 1 3 min ### Troubleshoot terminals #### [Troubleshoot ROLLER Payments card terminals](/v1/docs/troubleshoot-roller-payments-card-terminals) 1 8 min #### [Troubleshoot Adyen card terminals](/v1/docs/troubleshoot-adyen-card-terminals) 1 4 min #### [Why does my ROLLER Payments card terminal show a TAMPER error?](/v1/docs/why-does-my-roller-payments-card-terminal-show-a-tamper-error) 1 1 min #### [Why is my card terminal printing blank receipts?](/v1/docs/why-is-my-card-terminal-printing-blank-receipts) 1 1 min #### [Why is my payment request going to the wrong card terminal?](/v1/docs/why-is-my-payment-request-going-to-the-wrong-card-terminal) 1 1 min #### [How do I use my V400m card terminal without Wi-Fi?](/v1/docs/how-do-i-use-my-v400m-card-terminal-without-wi-fi) 1 1 min #### [Why isn’t there a SIM card in my S1F2 card terminal box?](/v1/docs/why-isn-t-there-a-sim-card-in-my-s1f2-card-terminal-box) 1 1 min #### [How do I use my S1F2 card terminal without Wi-Fi?](/v1/docs/how-do-i-use-my-s1f2-card-terminal-without-wi-fi) 1 1 min #### [The buttons on my V400m card terminal aren’t working](/v1/docs/the-buttons-on-my-v400m-card-terminal-aren-t-working) 1 3 min #### [The buttons on my P400 Plus card terminal aren’t working](/v1/docs/the-buttons-on-my-p400-plus-card-terminal-aren-t-working) 1 2 min #### [How do I change which receipts print from my card terminals?](/v1/docs/how-do-i-change-which-receipts-print-from-my-card-terminals) 1 1 min #### [Why is my ROLLER Payments terminal not assigned to my venue?](/v1/docs/why-is-my-roller-payments-terminal-not-assigned-to-my-venue) 1 2 min #### [Error handling at POS with cloud printing](/v1/docs/error-handling-at-pos-with-cloud-printing) 1 1 min #### [Why can't I take payments directly on a wireless terminal?](/v1/docs/why-can-t-i-take-payments-directly-on-a-wireless-terminal) 1 1 min #### [Why am I getting a “Rejected - Failed to send message to POI” error at POS?](/v1/docs/why-am-i-getting-a-rejected-failed-to-send-message-to-poi-error-at-pos) 1 2 min #### [Wristband ticket printing based on end session times from POS](/v1/docs/wristband-ticket-printing-based-on-end-session-times-from-pos) 1 5 min ## Printing Set up cloud printing or ROLLER Connect, and troubleshoot receipt, docket and ticket printing. ### Setup — cloud printing #### [Get started with cloud printing](/v1/docs/get-started-with-cloud-printing) 1 9 min #### [Configure printers for cloud printing](/v1/docs/configure-printers-for-cloud-printing) 1 15 min #### [Create your print stations for cloud printing](/v1/docs/create-your-print-stations-for-cloud-printing) 1 5 min #### [Configure POS and cash drawer settings for cloud printing](/v1/docs/configure-pos-and-cash-drawer-settings-for-cloud-printing) 1 2 min #### [Enable or disable cloud printing at POS](/v1/docs/enable-or-disable-cloud-printing-at-pos) 1 2 min #### [Integrate with Fresh KDS and configure your devices](/v1/docs/integrate-with-fresh-kds-and-configure-your-devices) 1 5 min #### [Customize receipt and ticket templates for cloud printing](/v1/docs/customize-receipt-and-ticket-templates-for-cloud-printing) 1 2 min #### [Order fulfilment with KDS](/v1/docs/order-fulfilment-with-kds-v2) 1 4 min ### Setup — ROLLER Connect #### [Install ROLLER Connect](/v1/docs/install-roller-connect) 1 6 min #### [Install an EPSON receipt printer (ROLLER Connect)](/v1/docs/install-an-epson-receipt-printer-roller-connect) 1 7 min #### [Configure POS to print receipts (ROLLER Connect)](/v1/docs/configure-pos-to-print-receipts-roller-connect) 1 2 min #### [Set up docket printing using ROLLER Connect](/v1/docs/set-up-docket-printing-using-roller-connect) 1 4 min #### [Set up cash drawers to open automatically (ROLLER Connect)](/v1/docs/set-up-cash-drawers-to-open-automatically-roller-connect) 1 3 min #### [Set up Zebra ZD410 for sticker printing](/v1/docs/set-up-zebra-zd410-for-sticker-printing) 1 3 min #### [Sticker ticket printing fact sheet](/v1/docs/sticker-ticket-printing-fact-sheet) 1 3 min #### [Wristband printing FAQs](/v1/docs/wristband-printing-faqs) 1 3 min ### Troubleshoot printers #### [Troubleshoot an unsuccessful test print from a print station](/v1/docs/troubleshoot-an-unsuccessful-test-print-from-a-print-station) 1 6 min #### [Why am I getting a Setup failed error when updating the SSL Certificate on my Epson printer?](/v1/docs/why-am-i-getting-a-setup-failed-error-when-updating-ssl-certificate-epson-printe) 1 1 min #### [My printers have been set up correctly, so why aren’t my dockets and receipts printing?](/v1/docs/my-printers-have-been-set-up-correctly-so-why-arent-my-dockets) 1 3 min #### [I can’t select a backup printer when creating my print stations in Venue Manager](/v1/docs/i-can-t-select-a-backup-printer-when-creating-my-print-stations-in-venue-manager) 1 2 min #### [I don’t see my Epson printer model in the dropdown list when I create my print stations in Venue Manager?](/v1/docs/i-don-t-see-my-epson-printer-model-in-dropdown-list) 1 1 min #### [I can print test pages, but not receipts (ROLLER Connect)](/v1/docs/i-can-print-test-pages-but-not-receipts) 1 2 min #### [Production docket printer troubleshooting (ROLLER Connect)](/v1/docs/production-docket-printer-troubleshooting-roller-connect) 1 5 min #### [Receipt printing troubleshooting (ROLLER Connect)](/v1/docs/receipt-printing-troubleshooting-roller-connect) 1 4 min #### [Cash drawer troubleshooting (ROLLER Connect)](/v1/docs/cash-drawer-troubleshooting-roller-connect) 1 3 min #### [Installing Windows update to resolve ROLLER Connect issue](/v1/docs/installing-windows-update-to-resolve-roller-connect-issue) 1 1 min #### [Restart ROLLER Connect Legacy](/v1/docs/restart-roller-connect-legacy) 1 3 min #### [Why am I getting a certificate error for ROLLER Connect?](/v1/docs/why-am-i-getting-a-certificate-error-for-roller-connect) 1 3 min #### [Can I make my cash drawer open without printing a receipt?](/v1/docs/can-i-make-my-cash-drawer-open-without-printing-a-receipt) 1 1 min #### [Enable local network access in Chrome to resolve ROLLER Connect Issue](/v1/docs/enable-local-network-access-in-chrome-to-resolve-roller-connect-issue) 1 2 min #### [How do I add a QR code to receipts?](/v1/docs/how-do-i-add-a-qr-code-to-receipts) 1 2 min ## Kiosks & check-in Set up self-serve kiosks, waiver kiosks and the Mobile Check-in app, and find answers to common hardware questions. ### Setup — self-serve kiosk #### [Create your self-serve kiosk devices](/v1/docs/create-your-self-serve-kiosk-devices) 1 7 min #### [Configure your self-serve kiosk settings](/v1/docs/configure-your-self-serve-kiosk-settings) 1 2 min #### [Set up self-serve kiosks for discount codes and gift cards](/v1/docs/set-up-self-serve-kiosks-for-discount-codes-and-gift-cards) 1 1 min #### [Prepare and check your self-serve kiosk hardware](/v1/docs/prepare-and-check-your-self-serve-kiosk-hardware) 1 4 min #### [Lock down a self-serve kiosk](/v1/docs/lock-down-a-self-serve-kiosk) 1 4 min #### [Self-serve kiosk troubleshooting](/v1/docs/self-serve-kiosk-troubleshooting) 1 1 min #### [Sign in to a self-serve kiosk](/v1/docs/sign-in-to-a-self-serve-kiosk) 1 1 min ### Setup — waiver kiosk #### [Set up a waiver kiosk](/v1/docs/set-up-a-waiver-kiosk) 1 2 min #### [Set up and lock down a waiver kiosk](/v1/docs/set-up-and-lock-down-a-waiver-kiosk) 1 2 min #### [Create dedicated language waiver kiosks](/v1/docs/create-dedicated-language-waiver-kiosks) 1 2 min ### Setup — mobile check-in app #### [Mobile Check-in app requirements](/v1/docs/mobile-check-in-app-requirements) 1 2 min #### [Install the Mobile Check-in app](/v1/docs/install-the-mobile-check-in-app) 1 1 min #### [Create Mobile Check-in device profiles in Venue Manager](/v1/docs/create-mobile-check-in-device-profiles-in-venue-manager) 1 2 min #### [Configure the Mobile Check-in app](/v1/docs/configure-the-mobile-check-in-app) 1 5 min [Back to all topics](https://roller.us.document360.io/)