---
title: "How do I cancel a guest invoice?"
slug: "how-do-i-cancel-an-invoice"
updated: 2026-09-23T22:31:14Z
published: 2026-09-23T22:31:14Z
canonical: "mysupport.roller.software/how-do-i-cancel-an-invoice"
---

> ## Documentation Index
> Fetch the complete documentation index at: https://mysupport.roller.software/llms.txt
> Use this file to discover all available pages before exploring further.

# How do I cancel a guest invoice?

## Question

How do I cancel an invoice that's been emailed to a guest?

## Solution

To cancel an invoice, follow the steps below.

1. From Venue Manager, [search for and select the Booking ID or Name](/v1/docs/search-for-bookings-guests-or-members-from-venue-manager).
2. From the **Activity** stream on the right for the guest booking, hover your mouse over **Sent invoice**, then select the **options menu** (3 dots).
3. Select **Cancel invoice**.

![](https://cdn.us.document360.io/23700755-951c-4b69-8afe-ec8b33c6c689/Images/Documentation/7636090166671.png)

The invoice will be canceled immediately and your guest will no longer be able to access the invoice or pay the invoice.

> [!NOTE]
> If you need to generate a new invoice, it’s always best practice to cancel an outstanding invoice before issuing a new one.

## Related

- [Send and manage guest invoices](/send-and-manage-invoices.md)
- [Guest invoices report](/invoices-report.md)
- [Streamline booking processes with tentative bookings](/streamline-booking-processes-with-tentative-bookings.md)