---
title: "How do I search for bookings based off the guest's credit card number?"
slug: "how-do-i-search-for-bookings-based-off-the-guest-s-credit-card-number"
updated: 2026-06-16T17:10:47Z
published: 2026-06-16T17:10:47Z
canonical: "mysupport.roller.software/how-do-i-search-for-bookings-based-off-the-guest-s-credit-card-number"
---

> ## Documentation Index
> Fetch the complete documentation index at: https://mysupport.roller.software/llms.txt
> Use this file to discover all available pages before exploring further.

# How do I search for bookings based off the guest's credit card number?

You can search for bookings in Venue Manager using the Transactions view by entering the last 4 digits of a guest’s credit card for payments processed through ROLLER Payments.

## When to use this

Using search, you can enter the last 4 digits of a guest’s credit card number and view any bookings made with that specific card.

This is useful if the booking or guest information is unavailable, which often occurs during stock or concession transactions.

Additional filters can be applied to refine the results, including the transaction date, channel and method to help you find the Booking ID in question.

## Steps

Follow the steps below to search for a booking using a guest's card number:

1. From Venue Manager, go to **Bookings** > **Transactions**.
2. Choose a date or date range for your transaction search, then select **Apply**.
3. Using the search box, enter the last 4 digits of the card number used to make the booking.
4. The grid will automatically refresh with the transaction(s) that meet your search criteria.

> [!NOTE]
> You can use the **Status**, **Channel** and **Method** filters to refine the search criteria and narrow down the list of transactions to find the exact booking you are looking for.

![2025-03-19_14-45-25.gif](https://cdn.us.document360.io/23700755-951c-4b69-8afe-ec8b33c6c689/Images/Documentation/12215108956047.gif)

## Related articles

[Transactions view in Venue Manager](/v1/docs/roller-payments-transactions-view-in-venue-manager)

## Related

- [Why does revenue show up as negative in the Venue Manager dashboard?](/why-does-revenue-show-up-as-negative-in-the-venue-manager-dashboard.md)
- [Why are party booking deposits charging more than the set amount?](/why-are-party-booking-deposits-charging-more-than-the-set-amount.md)
- [ROLLER Payments transactions view in Venue Manager](/roller-payments-transactions-view-in-venue-manager.md)
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