--- title: "How do I update my membership prices?" slug: "how-do-i-update-my-membership-prices-2" description: "How to change a ROLLER membership's price: create a new membership product, swap it into your online checkouts and POS, then move current members across." tags: ["Fix"] updated: 2026-10-24T23:29:00Z published: 2026-10-24T23:29:00Z canonical: "mysupport.roller.software/how-do-i-update-my-membership-prices-2" --- > ## Documentation Index > Fetch the complete documentation index at: https://mysupport.roller.software/llms.txt > Use this file to discover all available pages before exploring further. # How do I update my membership prices? When you change a membership’s price, a new membership product lets you move current members to the new price, not just guests who join later. If you change the price in the existing product, only new members pay it. Current members keep paying the price they joined on. This guide shows you how to create the new product, swap it into your online checkouts and POS, then move your current members across. > [!WARNING] > Tell current members about the price change well before it takes effect (eg 30 days), and check your membership terms and conditions allow it. This keeps you in line with your terms and, for US-based venues, the [FTC’s click-to-cancel rules](/v1/docs/us-based-venues-membership-requirements-for-click-to-cancel-rule). The video follows the whole change, from creating the new product to upgrading a member at POS. [Embedded content](https://fast.wistia.com/embed/iframe/c5oxh0n1bu) ## Create the new membership product Start from a copy of your current membership so the new product keeps its benefits and settings, and only the price changes. Duplicate the membership, change the price in each variation, then save it. Leave the booking agreement off in the new product unless members need to sign a new one. Each member has to sign it before you can finish their upgrade. > [!NOTE] > To learn how to duplicate a product, see the guide [Create and manage products](/v1/docs/create-and-manage-your-products). ## Swap the membership in your online checkouts Once the new product is in your online checkouts, guests who join online pay the new price. 1. From Venue Manager, go to **Apps** > **Progressive checkouts** > **All checkouts**. 2. Select the checkout where guests can purchase your membership. 3. Select the **Products** tab. 4. Select **Edit** on the section card that holds the old membership. 5. Open the product selection, deselect the old membership and select the new one, then select **Apply**. 6. Select **Apply** again, then select **Save**. 7. Repeat this process for any other online checkouts offering the old membership. If a homepage widget on the **Basics** tab links to the old membership, change it to the new one too. ## Swap the membership in your POS templates A POS template updates every POS device linked to it at once. Swap the membership there and staff sell the new price at every till. 1. From Venue Manager, go to **Apps** > **Point of Sale** > **Templates**. 2. Select the template that sells the membership. 3. Select the relevant menu. 4. Select **Unlock to edit** in the top-right corner. If the template is linked to devices, select **Yes, edit template**. 5. Turn on **Enable tile edit mode to move or delete tiles**. ![Tile edit mode toggle under a POS menu section, which you turn on to delete the old membership tile](https://cdn.us.document360.io/23700755-951c-4b69-8afe-ec8b33c6c689/Images/Documentation/13039484157967.png) 6. Select the tile for the old membership and then use the delete key on your keyboard. 7. Select **Select products**. 8. Select **Specific products**. 9. Select the **Add products** search bar and select the new membership. 10. Select **Done**. 11. Select **Save**. 12. Repeat this process for any other POS templates offering the old membership. ## Move current members to the new price Moving current members to the new product puts them on the new price without canceling and re-enrolling each one. ### Find the members to move The **Members** page lists every member of the old product, however long ago they joined. 1. From Venue Manager, go to **Guests** > **Members**. 2. In **Product**, select the old membership. 3. In **Status**, select **Active**. > [!NOTE] > To get the same list as a report you can download, use the [Memberships report](/v1/docs/memberships-report). Start the date range on or before the day your first member of the old product joined. Then select the old membership in **Membership product** and **Active** in **Membership status**. ### Upgrade each member at POS Find each member’s booking at POS, select **Upgrade items** and choose the new membership. ROLLER ends the old membership, charges or credits the difference and puts the new membership on a new booking. **Upgrade items** doesn’t show for group memberships. Upgrading memberships at POS is available on the Pro plan and above. > [!NOTE] > To learn how, see the guide [Upgrade and downgrade memberships at POS](/v1/docs/upgrade-and-downgrade-memberships-at-pos). ## Related - [Create a membership product](/create-a-membership-product.md) - [Upgrade and downgrade memberships at POS](/upgrade-and-downgrade-memberships-at-pos.md) - [Calculate pro-rata charges for membership upgrades](/calculate-pro-rata-charges-for-membership-upgrades.md) - [Create and manage products](/create-and-manage-your-products.md)