---
title: "How membership revenue is recognized"
slug: "how-membership-revenue-is-recognized"
updated: 2026-07-08T07:47:42Z
published: 2026-07-08T07:47:42Z
canonical: "mysupport.roller.software/how-membership-revenue-is-recognized"
---

> ## Documentation Index
> Fetch the complete documentation index at: https://mysupport.roller.software/llms.txt
> Use this file to discover all available pages before exploring further.

# How membership revenue is recognized

This guide summarizes how membership revenue is recognized using the [membership product type](/v1/docs/create-a-membership-product) in ROLLER and the best way to track and report on membership metrics.

> [!NOTE]
> Staff must have the [permission](/v1/docs/create-and-manage-staff-roles-and-permissions) **Can access Guests reports** to access membership reports from Venue Manager. Administrators and managers have this permission enabled by default. You can create a [custom role](/v1/docs/create-and-manage-staff-roles-and-permissions) (Pro plan and above) to enable it for other staff.

## Membership revenue recognition

Memberships offer two avenues of revenue:

- **Recurring billing**: Memberships are charged on an ongoing basis. The membership product's settings manage the charging frequency (daily, weekly, monthly, and yearly) and the term (unlimited or limited to a set number of payments).
- **Fixed-cost:** These memberships are charged once based on a fixed cost and can be used for a determined period of time. Once they expire, they do **not** renew, and customers must purchase a new membership.

## Recurring billing

The initial upfront payment of $25 is recognized at the time of the transaction for an ongoing indefinite membership that costs $25 per month for venues with cash or accrual accounting enabled in **Settings** > **Account** > **Venue** **settings**.

The following recurring monthly payments of $25 are recognized each month the guest is charged (this occurs one calendar month after their first initial payment).

## Fixed cost

With fixed-cost memberships, the total amount charged will be recognized at the time of the transaction, no matter which accounting method, cash or accrual, you have enabled for your venue.

## Membership grid reports

> [!NOTE]
> It's important to create [reporting categories](/v1/docs/set-up-and-manage-reporting-categories-and-gl-codes) for all memberships using the membership product type in ROLLER. Using reporting categories and GL codes, for example, allows you to segregate membership data in the [Ledger Summary report](/v1/docs/ledger-summary-report).

Important membership reports for membership product type:

- [Memberships](/v1/docs/choose-the-right-membership-report): Detailed list of all membership records.
- [Membership Redemptions](/v1/docs/choose-the-right-membership-report): Detailed log of membership redemption by date.
- [Membership Growth](/v1/docs/choose-the-right-membership-report): Membership sales, churn and growth over time.
- [Membership Status Log](/v1/docs/choose-the-right-membership-report): Detailed log of [membership status](/v1/docs/membership-status) changes by date.
- [Recurring Payment Log](/v1/docs/recurring-payment-log-report): Detailed log of recurring payments processed, status and values.

You can also view a membership snapshot from the [Dashboard](/v1/docs/the-venue-manager-dashboard) in Venue Manager.

## Membership Analytics reports

To learn more about membership analytics available from Venue Manager for tracking the performance and growth of your membership programs over time, refer to the guides:

- [Recurring membership overview dashboard](/v1/docs/recurring-membership-overview-dashboard)
- [Fixed-cost membership overview dashboard](/v1/docs/fixed-cost-membership-overview-dashboard)
- [Membership retention insights dashboard](/v1/docs/membership-retention-insights-dashboard)
- [New membership sales report](/v1/docs/membership-product-sales-report)

## Manage members

Refer to the guide [Manage all members](/v1/docs/manage-all-members) for more information on accessing and managing members using the membership list.

To manage guests at your venue, see the guide [Manage guest records in Venue Manager](/v1/docs/manage-guest-records-in-venue-manager).

## Related

- [Membership status](/membership-status.md)
- [Choose the right membership report](/choose-the-right-membership-report.md)
- [Integrate with Fresh KDS and configure your devices](/integrate-with-fresh-kds-and-configure-your-devices.md)
- [Redeem memberships at POS](/redeem-memberships-at-pos.md)
- [Membership product sales report](/membership-product-sales-report.md)