---
title: "Install the Mobile Check-in app"
slug: "install-the-mobile-check-in-app"
updated: 2026-06-16T12:46:12Z
published: 2026-06-16T19:14:48Z
canonical: "mysupport.roller.software/install-the-mobile-check-in-app"
---

> ## Documentation Index
> Fetch the complete documentation index at: https://mysupport.roller.software/llms.txt
> Use this file to discover all available pages before exploring further.

# Install the Mobile Check-in app

In this article, you will learn how to install the Mobile Check-in app so you can begin using this feature.

If you're just getting started with the Mobile Check-in app, see [Welcome to the Mobile Check-in app](/v1/docs/getting-started-with-the-mobile-check-in-app) for an overview of all you need to do.

> [!CAUTION]
> Add-on feature
> 
> The **Mobile Check-in app** is a paid add-on feature to your plan. To subscribe, check you meet the [eligibility requirements](/v1/docs/mobile-check-in-app-requirements) and then contact your customer success manager or the [support team.](/v1/docs/contact-roller-support)
> 
> [Learn more](https://www.roller.software/pricing/)

## Installation Process

1. Uninstall all previous versions of the Mobile Check-in app on your device (if applicable)
2. Navigate to [https://checkin.roller.app](https://checkin.roller.app) on your mobile check-in device's browser
3. Login with a staff account that has a role with at least **POS Admin** permission
4. A banner should appear prompting to install the application, tap this and follow any prompts to install the app to your device. Alternatively, typically you will find a more options button (3 vertical dots) to access browser settings at the top right, tap this and then "Install Application"
5. Next close the browser
6. Now open the MCI application via your home-screen, which will have a ROLLER logo
7. And now you're ready to [Configure the Mobile Check-in app](/v1/docs/configure-the-mobile-check-in-app)

## Related

- [Sign in to ROLLER](/sign-in-to-roller.md)
- [Mobile Check-in app requirements](/mobile-check-in-app-requirements.md)
- [Search for and redeem tickets using the Mobile Check-in app](/search-for-and-redeem-tickets-using-the-mobile-check-in-app.md)
- [Getting started with the Mobile Check-in app](/getting-started-with-the-mobile-check-in-app.md)
- [Configure the Mobile Check-in app](/configure-the-mobile-check-in-app.md)