---
title: "Lock down a self-serve kiosk"
slug: "lock-down-a-self-serve-kiosk"
updated: 2026-06-16T12:46:01Z
published: 2026-06-16T19:11:54Z
canonical: "mysupport.roller.software/lock-down-a-self-serve-kiosk"
---

> ## Documentation Index
> Fetch the complete documentation index at: https://mysupport.roller.software/llms.txt
> Use this file to discover all available pages before exploring further.

# Lock down a self-serve kiosk

> [!NOTE]
> In this guide, you will learn how to lock down your self-serve kiosk using kiosk mode to make sure guests cannot navigate away.

## Set up Google Chrome on your device

### Bookmark & create a SSK shortcut

1. On your **kiosk device**, open **Google Chrome** and go to the URL for the ROLLER Self-Serve Kiosk (SSK) application:
  - If hosted on ROLLER, go to: [https://selfserve.roller.app](https://selfserve.roller.app/)
  - If your account is being hosted on a custom environment, insert the name of your environment in the URL as follows: **https://selfserve.INSERTNAMEHERE.roller.app**
2. Sign in to your SSK using your ROLLER staff account. If your login is successful you should see the SSK welcome screen.

![SSK.png](https://cdn.us.document360.io/23700755-951c-4b69-8afe-ec8b33c6c689/Images/Documentation/5025738173967.png)
3. [Bookmark](https://support.google.com/chrome/answer/188842?hl=en&co=GENIE.Platform%3DDesktop) the **SSK URL** so you can easily access it again.
4. Create a **SSK shortcut** from your Chrome web browser:
  - Select the Chrome **options menu** **(3 dots)** in the top-right corner of your browser.
  - Scroll down to **More Tools**.
  - Select **Create shortcut**.
  - Select the checkbox **Open as Window** and click **Create**.

### Configure Chrome settings

1. Copy **chrome://settings/password**s & paste it into the address bar of a new Chrome tab. Disable **Offer to save passwords**.
2. Copy **chrome://settings/payments** & paste it into the address bar of a new Chrome tab. Disable **Save** **and fill payment methods**.
3. Copy **chrome://settings/addresses** & paste it into the address bar of a new tab: Disable **Save and fill addresses**.

### Set the relevant SSK link as the default page for Google Chrome

1. Go to your SSK URL:
  - SSK URL: [https://selfserve.roller.app](https://selfserve.roller.app/)
  - If your account is being hosted on a custom environment, insert the name of your environment in the URL as follows: **https://selfserve.INSERTNAMEHERE.roller.app**
2. Close down all other tabs so that your SSK is the only page open.
3. Copy **chrome://settings/onStartup** & paste it into the address bar of a new tab. Select **Open a specific page** **or set of pages**.
4. Select **Use current pages** and double-check that the SSK URL is the only option that appears.
5. Disable swipe navigation in Chrome to ensure kiosk users can't move away from your SSK page. Open Chrome Settings, search for **Swipe**, and select **Swipe between pages** to adjust these settings. If your device doesn’t have this option, consider using an extension that disables overscroll.

![Image_1.png](https://cdn.us.document360.io/23700755-951c-4b69-8afe-ec8b33c6c689/Images/Documentation/5052492705679.png)

> [!WARNING]
> Run a test purchase to check all works as expected:
> 
> - Close and re-open Google Chrome.
> - Log in to your SSK.
> - Run a test purchase.

If you are happy that everything works as expected then proceed to the next step **Lock down your SSK with kiosk mode** below**.**

## Lock down your SSK with kiosk mode

To make sure your guests can't navigate away from the SSK page, follow these steps:

- On your desktop right-click the **Google Chrome** icon and select **Rename**.
- Rename the desktop icon to **Self-Serve Kiosk**.
- [Download the ROLLER icon](https://www.google.com/search?q=roller+software+icon&tbm=isch&source=iu&ictx=1&vet=1&fir=yFtknIsdmu28NM%252Cw5UN5AcZDcjFoM%252C_%253BgAqRL4pzM8ypmM%252C033RmKY00Y50XM%252C_%253B0jtwpqVuqaivWM%252CFMvIegq25PMz9M%252C_%253B5T17UFnk_-U5bM%252CI05QhHEN5VfmkM%252C_%253BQGBTaFlKyYGCwM%252C9HN6m3R7gTd6pM%252C_%253BBJr-CJEFpMvOXM%252CtJGkFd5b2kEVnM%252C_%253BLiOayghwVzvqoM%252CV1bS7A4wUY_bBM%252C_%253BOzMwt7V4KdiWJM%252CuJN5I-3i19b6hM%252C_%253Bo8oX9axuFOYNtM%252CFMvIegq25PMz9M%252C_%253BIi2b9GMyvaRmTM%252CyUGXPhYwrszngM%252C_&usg=AI4_-kQfNj9_itkOiV93u_v93kJgVU_OHg&sa=X&ved=2ahUKEwjov4P16Z34AhWailwKHWcxDbwQ9QF6BAgpEAE#imgrc=gAqRL4pzM8ypmM).
- Right-click the **Self-Serve Kiosk Google Chrome icon** again and select **Properties**.
- Select the **Change** **Icon...** button. Then click **Browse** and find the ROLLER icon you just downloaded. Select **OK**.
- Right-click the self-serve kiosk Google Chrome icon again and select **Properties**.
- Click in the **Target** text box & **add a space** after the existing text & enter the following:
  - If hosted on ROLLER, add a space & enter: --kiosk https://selfserve.roller.app
  - If hosted on another environment, add a space & enter: --kiosk https://selfserve.INSERTNAMEHERE.roller.app
- Select **Apply.**
- Select **OK**.

![image_3.png](https://cdn.us.document360.io/23700755-951c-4b69-8afe-ec8b33c6c689/Images/Documentation/5052586398991.png)

## Configure the SSK Chrome window to open on startup

1. Copy the following path & paste it into Windows search: **%APPDATA%\Microsoft\Windows\Start Menu\Programs\Startup**
2. Select the top result that is presented to open the startup folder.
3. Keep this start up folder window open and navigate back to your desktop.
4. Right-click the **Self-Serve Kiosk Google Chrome icon** and select **Copy**.
5. Navigate back to the open window > right-click and paste the self-serve kiosk icon into the start up folder.

## Test the kiosk flow

> [!NOTE]
> You must have at least one session pass ticket schedule available on the day you're testing to load the SSK in the browser.

1. Open the Chrome browser using the desktop shortcut and confirm that the SSK launches and loads correctly.
2. Log in and proceed through the self-serve kiosk experience. Make sure that you're kiosk is locked down & you are **not** prompted with auto-fill details for name, address, password, etc.

## Related

- [Configure your self-serve kiosk settings](/configure-your-self-serve-kiosk-settings.md)
- [Self-serve kiosk troubleshooting](/self-serve-kiosk-troubleshooting.md)
- [Prepare and check your self-serve kiosk hardware](/prepare-and-check-your-self-serve-kiosk-hardware.md)
- [Choose and order ROLLER Payments terminals](/choose-and-order-roller-payments-terminals.md)
- [Add the overlay checkout experience to your website](/add-the-overlay-checkout-experience-to-your-website.md)