---
title: "Manage a booking from its activity stream"
slug: "manage-a-booking-from-its-activity-stream"
updated: 2026-06-16T14:58:58Z
published: 2026-06-16T14:58:58Z
canonical: "mysupport.roller.software/manage-a-booking-from-its-activity-stream"
---

> ## Documentation Index
> Fetch the complete documentation index at: https://mysupport.roller.software/llms.txt
> Use this file to discover all available pages before exploring further.

# Manage a booking from its activity stream

A booking's activity stream in Venue Manager provides a chronological list of all updates and actions related to a booking. It’s a powerful tool for tracking changes, resolving issues and managing guest interactions.

## Access a booking's activity stream

1. From Venue Manager, [search for and select a booking](/v1/docs/search-for-bookings-guests-or-members-from-venue-manager).
2. The booking's activity stream appears on the right, listing all booking updates, changes and actions (activity) in order. ![](https://cdn.us.document360.io/23700755-951c-4b69-8afe-ec8b33c6c689/Images/Documentation/8350345274127.png)
3. Select each action to reveal more details. ![](https://cdn.us.document360.io/23700755-951c-4b69-8afe-ec8b33c6c689/Images/Documentation/8350345274639.png)

## Take action directly

Hover over an action to reveal the **options menu** (3 dots). Select the **options menu** for actions you can take directly, such as sending a payment receipt to a guest.

![](https://cdn.us.document360.io/23700755-951c-4b69-8afe-ec8b33c6c689/Images/Documentation/8350369001103.png)

## Filter the activity

From the activity filter, choose from the following:

- **All activities**: This option includes all activities related to emails, calls and booking change logs.
- **Emails**: This option includes all emails from the booking activity stream sent to the guest. Replies by guests will be sent to the **activity center** in Venue Manager.
- **Calls:** This option includes call logs that have been entered in the booking's activity stream.
- **Logs**: This option includes non-email or call activities such as payments, refunds, booking creation and booking changes.

> [!NOTE]
> Learn more about [sending emails and logging calls from the booking's activity stream](/v1/docs/send-emails-and-log-calls-from-the-booking-s-activity-stream).

![](https://cdn.us.document360.io/23700755-951c-4b69-8afe-ec8b33c6c689/Images/Documentation/8350384287631.png)

## Related

- [Save and reuse customized views](/save-and-reuse-customized-views.md)
- [Customize activity center notification settings](/customize-activity-center-notification-settings.md)
- [Search for bookings, guests or members from Venue Manager](/search-for-bookings-guests-or-members-from-venue-manager.md)
- [Get started with the activity center](/get-started-with-the-activity-center.md)
- [Pre-launch checklist](/pre-launch-checklist.md)