--- title: "Open, close (reconcile) and edit till sessions" slug: "open-close-reconcile-and-edit-till-sessions" updated: 2026-06-16T18:58:44Z published: 2026-06-16T18:58:44Z canonical: "mysupport.roller.software/open-close-reconcile-and-edit-till-sessions" --- > ## Documentation Index > Fetch the complete documentation index at: https://mysupport.roller.software/llms.txt > Use this file to discover all available pages before exploring further. # Open, close (reconcile) and edit till sessions Till sessions track cash activity on a POS device and should be opened and closed daily to ensure accurate reporting. A session starts automatically with the first transaction of the day or can be started manually to confirm the previous session is closed. This guide explains how to open, close and reconcile till sessions, manage cash movements with Cash In/Out, and edit closed sessions if needed. If you manage multiple tills, you can also close and reconcile sessions from Venue Manager. ## Manage till sessions - A till session starts automatically with the first transaction of the day or can be started manually by signing in to POS. It's recommended that a till session be started manually each day to make sure the previous day's session has been closed. - You can close and reconcile the till session from the same POS device or in Venue Manager, which is useful for managing multiple tills from the back office. - When closing and reconciling a till session, enter the total cash count to automatically calculate any variance from recorded cash transactions for the POS device in ROLLER. - Use the Cash In/Out function during a till session to track cash additions or removals (eg petty cash, safekeeping large amounts of cash). For up to seven days, you can edit closed till sessions from POS or Venue Manager. For older sessions, refer to the [Till Reconciliation report](/v1/docs/till-reconciliation-report). - Close each till session daily to ensure accurate reporting. If left open, a till session will remain active for multiple days. ## Permissions required To manage till reconciliations and till cash movements, staff require the following [permissions](/v1/docs/permissions-by-feature-and-role): - **Can cash in/out POS till** is required to open or close (and reconcile) a till session and to perform cash in/out - **Can edit reconciled till session** is required to edit a reconciled past till session. These permissions help you monitor staff cash handling at tills. They are enabled by default for the administrator and manager system roles. However, you can enable them for other staff members by [creating a custom role](/v1/docs/create-and-manage-staff-roles-and-permissions) (Pro plan and above). ## Open a till session [Embedded content](https://fast.wistia.com/embed/iframe/787di4s1hw) To track activity on a POS device, you must open a till session. If a till session is already open, you must close it before starting a new one. Once a [POS device is allocated](/v1/docs/log-in-to-pos), staff can sign in to POS and start making sales. If no till session is open, the first sale will automatically start a new till session. To manually start a till session: 1. Sign in to POS. 2. Allocate the POS device to the station if not already. 3. Select **More** (bottom left) > **Settings** > **Current** **till** **session**. 4. If a till session is active, either continue with it (eg same day) or close it (eg start of a new day). 5. If no till session is active, select **Start** **till** **session**. 6. You can now make sales. The **Till** **float** in [POS device settings](/v1/docs/create-your-pos-devices) sets the starting balance. Use **Cash In/Out** to record balance changes. Read on to learn more. > [!NOTE] > Till sessions are included in reports based on the day that they're opened. ## Cash in/out When a till session is active, staff can record the addition or removal of cash from the till via the POS cash-in/out function. Follow the steps below. 1. From POS, select **More (3 dots)** > **Settings** > **Current till session**. 2. Select **Cash in/out**. 3. From the Cash in/out window: - Select **+ Cash in** to record the addition of cash to the till session. Enter the cash value and select **Submit**. - Select **- Cash out** to record the removal of cash from the till session. Enter the cash value and select **Submit**. ## Close and reconcile a till session With the right permissions (see above), you can close (reconcile) a till session to prevent further activity and balance the till session. We recommend that you do this at the end of each trading day. You can close a till session each POS device or multiple tills from Venue Manager. ### Close a till session at POS 1. From POS, select **More** > **Settings** > **Current till session**. 2. Select **Close till session** at the bottom of the screen. 3. Enter the total counted cash (including your float) in the **Cash value** field. 4. (Optional) Select **Use cash calculator** to count each tender denomination separately. The total amount for each denomination will automatically appear, along with the total cash from all bills and coins added together. 5. Select **Submit** to complete the count and close the till session. Review the summary totals for till transactions and till history, including [till notes](/v1/docs/using-till-notes-in-pos) added during the session. You can also print a **Till closure report** summary by selecting **Print**. ![fda0c006-01ae-4102-a28f-5ec9f2ac2be8.png](https://cdn.us.document360.io/23700755-951c-4b69-8afe-ec8b33c6c689/Images/Documentation/11903219470223.png) ### Close a till session in Venue Manager 1. From **Venue Manager**, select **Apps** > **Point of Sale** > **Devices**. 2. Find the correct POS device, then select the **options menu** (3 dots) at the end of the row. 3. Select **Manage** **till** from the drop-down menu. ![](https://cdn.us.document360.io/23700755-951c-4b69-8afe-ec8b33c6c689/Images/Documentation/12309012560015.png) 4. Select the current till session, then select **Close till** from the top right of the screen. ![](https://cdn.us.document360.io/23700755-951c-4b69-8afe-ec8b33c6c689/Images/Documentation/12309012560399.png) 5. Enter the total counted cash (including your float) in the **Actual cash balance** field. 6. Select **Close till session** to complete the count and close the till session. 7. To print the closed till session, select **Print**. ## Edit a closed till session With the right permission (see above), you can edit a closed till session to modify the total cash counted for tills closed in the past 7 days. This action does not reopen the till session. ### Edit a closed till session from POS 1. From POS, select **More** > **Settings** > **Past till sessions**. 2. Closed till sessions for the past 7 days are listed. 3. Find and select the closed till session you want to edit. ![](https://cdn.us.document360.io/23700755-951c-4b69-8afe-ec8b33c6c689/Images/Documentation/12309012560783.png) 4. Select **Edit till reconciliation** at the bottom of the screen. 5. Enter the new cash total in the **Cash value** field. 6. Select **Submit** to finalize. When a till session is edited, the change will be logged in the till history notes. ### Edit a closed till session from Venue Manager 1. From Venue Manager, go to **Apps** > **Point of Sale** > **Devices**. 2. Find the correct POS device, then select the **options menu** (3 dots) at the end of the row. 3. Select **Manage** **till** from the drop-down menu. 4. Closed till sessions for the past 7 days are listed. 5. Select the closed session you want to edit, then select **Edit till reconciliation**. 6. Enter the new cash total in the **Cash in till** field. 7. Select **Submit** to finalize. ![](https://cdn.us.document360.io/23700755-951c-4b69-8afe-ec8b33c6c689/Images/Documentation/12309032431119.png) > [!NOTE] > Note that you won't be able to edit reconciled till sessions past 7 days. To view till session details for periods longer than 7 days, use the [Till Reconciliation report](/v1/docs/till-reconciliation-report). ## Related - [Create and manage products](/create-and-manage-your-products.md) - [Why is Google Analytics missing data from ROLLER?](/why-is-google-analytics-missing-data-from-roller.md) - [Training checklist](/training-checklist.md) - [ROLLER + Alvarado integration](/roller-alvarado-integration.md) - [Why don't ROLLER Payments credit card reports match bank deposits?](/why-don-t-roller-payments-credit-card-reports-match-bank-deposits.md)