--- title: "POS & Online Checkouts" slug: "pos-online-checkouts" description: "A well-configured POS means faster service. Set up devices, menus, and templates so your team spends less time on settings and more time with guests." updated: 2026-08-18T05:05:09Z published: 2026-08-18T05:05:24Z canonical: "mysupport.roller.software/pos-online-checkouts" --- > ## Documentation Index > Fetch the complete documentation index at: https://mysupport.roller.software/llms.txt > Use this file to discover all available pages before exploring further. # POS & Online Checkouts # POS & Online Checkouts Set up, configure, and operate ROLLER POS and online checkouts for sales, payments, food & beverage, and memberships. 112 articles 6 sections ## POS setup A well-configured POS means faster service. Set up devices, menus, and templates so your team spends less time on settings and more time with guests. ### Setup #### [Create your POS devices](/v1/docs/create-your-pos-devices) 1 8 min #### [POS setup checklist](/v1/docs/pos-setup-checklist) 1 3 min #### [Manage global POS device settings from Venue Manager](/v1/docs/manage-global-pos-device-settings-from-venue-manager) 1 5 min #### [Manage individual POS device settings](/v1/docs/manage-individual-pos-device-settings) 1 5 min #### [Access POS device options and settings](/v1/docs/access-pos-device-options-and-settings) 1 2 min #### [POS network best practices](/v1/docs/pos-network-best-practices) 1 1 min ### Configure #### [Create and edit POS menus](/v1/docs/create-and-edit-pos-menus) 1 8 min #### [Create your POS templates](/v1/docs/create-your-pos-templates) 1 5 min #### [Set up manager approval for POS actions](/v1/docs/set-up-manager-approval-for-pos-actions-1) 1 3 min #### [Change staff passwords and POS PINs](/v1/docs/change-staff-passwords-and-pos-pins-1) 1 2 min #### [Configure POS to capture guest zip codes](/v1/docs/configure-pos-to-capture-guest-zip-codes) 1 1 min #### [Get started with POS capacity view](/v1/docs/get-started-with-pos-capacity-view-1) 1 5 min #### [Delete a POS device](/v1/docs/delete-a-pos-device) 1 1 min ### POS setup — FAQs #### [Why are my product tickets missing from my POS menu?](/v1/docs/why-are-my-product-tickets-missing-from-my-pos-menu) 1 2 min #### [How do I update POS menus with new product images?](/v1/docs/how-do-i-update-pos-menus-with-new-product-images) 1 1 min #### [Troubleshoot common POS issues](/v1/docs/troubleshoot-common-pos-issues) 1 2 min ## POS — Sell & process From first scan to final receipt. Sell tickets, process payments, handle redemptions, and manage your till — the core daily operations your front-of-house team runs at POS. ### Sell #### [Log in to POS](/v1/docs/log-in-to-pos) 1 4 min #### [Sell items and redeem discounts and memberships at POS](/v1/docs/sell-items-and-redeem-discounts-and-memberships-at-pos) 1 7 min #### [Sell stock products at POS](/v1/docs/sell-stock-products-at-pos) 1 3 min #### [Suspend stock products at POS](/v1/docs/suspend-stock-products-at-pos) 1 4 min #### [Book multiple guest sessions at POS](/v1/docs/book-multiple-guest-sessions-at-pos-1) 1 1 min #### [Take payments on existing bookings at POS](/v1/docs/take-payments-on-existing-bookings-at-pos-1) 1 2 min #### [Take split payments at POS](/v1/docs/take-split-payments-at-pos-1) 1 2 min #### [Send payment links from POS](/v1/docs/send-payment-links-from-pos-1) 1 2 min #### [Use ROLLER POS in offline mode](/v1/docs/use-roller-pos-in-offline-mode) 1 3 min #### [Enter a custom ID for a membership at POS](/v1/docs/enter-a-custom-id-for-a-membership-at-pos-1) 1 1 min #### [Upgrade a non-membership product to a membership at POS](/v1/docs/upgrade-a-non-membership-product-to-a-membership-at-pos-1) 1 2 min #### [Create guest records at POS](/v1/docs/create-guest-records-at-pos-1) 1 2 min #### [Sell and manage cashless cards at POS](/v1/docs/sell-and-manage-cashless-cards-at-pos) 1 6 min #### [Capture custom ticket IDs at POS](/v1/docs/capture-custom-ticket-ids-at-pos-2) 1 3 min ### Redeem #### [Redeem bookings and assign waivers at POS](/v1/docs/redeem-bookings-and-assign-waivers-at-pos-1) 1 5 min #### [Park bookings at POS](/v1/docs/park-bookings-at-pos-1) 1 3 min #### [Reschedule bookings at POS](/v1/docs/reschedule-bookings-at-pos-1) 1 2 min #### [Refund bookings from POS](/v1/docs/refund-bookings-from-pos-1) 1 3 min #### [View and manage guest ticket details and photos at POS](/v1/docs/view-and-manage-guest-ticket-details-and-photos-at-pos-1) 1 1 min #### [Issue, redeem and top up wallets in POS](/v1/docs/issue-redeem-and-top-up-wallets-in-pos) 1 2 min #### [Search for waivers at POS](/v1/docs/search-for-waivers-at-pos) 1 1 min #### [Assign guest flags and receive banned guest alerts](/v1/docs/guest-flags-and-banned-guest-alerts-1) 1 6 min ### Payments & till #### [Open, close (reconcile) and edit till sessions](/v1/docs/open-close-reconcile-and-edit-till-sessions) 1 5 min #### [Open the till drawer from POS](/v1/docs/open-the-till-drawer-from-pos) 1 2 min #### [Using till notes in POS](/v1/docs/using-till-notes-in-pos) 1 1 min #### [Email receipts to guests from POS](/v1/docs/email-receipts-to-guests-from-pos-1) 1 2 min #### [Card pre-authorization for tabs at POS (beta): FAQs](/v1/docs/card-pre-authorization-for-tabs-at-pos-beta-faqs) 1 8 min ### POS — Sell & process FAQs #### [Can I reprint a ticket or receipt at POS?](/v1/docs/can-i-reprint-a-ticket-or-receipt-at-pos) 1 1 min #### [Can I apply a discount to one item only at POS?](/v1/docs/can-i-apply-a-discount-to-one-item-only-at-pos) 1 1 min #### [Why is POS saying payment received, but the card terminal hasn't taken payment?](/v1/docs/why-does-pos-show-payment-received-but-the-card-terminal-hasn-t) 1 1 min #### [I'm trying to sign in to POS, but my password isn't working. Why?](/v1/docs/i-m-trying-to-log-in-to-pos-but-my-password-isn-t-working-why) 1 2 min #### [Troubleshoot POS discount code redemption errors](/v1/docs/troubleshoot-pos-discount-code-redemption-errors-1) 1 6 min #### [How do I redeem gift cards at POS?](/v1/docs/how-do-i-redeem-gift-cards-at-pos) 1 2 min ## POS — Memberships Handle every membership moment at the counter. Sell, redeem, upgrade, and print cards at POS so your front desk can manage members without switching screens. ### Sell & redeem #### [Sell recurring payment memberships at POS](/v1/docs/sell-recurring-payment-memberships-at-pos-1) 1 2 min #### [Sell fixed-price memberships at POS](/v1/docs/sell-fixed-price-memberships-at-pos-1) 1 1 min #### [Redeem memberships at POS](/v1/docs/redeem-memberships-at-pos-1) 1 2 min #### [Verify member benefits at POS](/v1/docs/verify-member-benefits-at-pos-1) 1 1 min #### [Add member photos to a membership at POS](/v1/docs/add-member-photos-to-a-membership-at-pos-1) 1 1 min #### [Print membership cards at POS](/v1/docs/print-membership-cards-at-pos-1) 1 1 min #### [Upgrade and downgrade memberships at POS](/v1/docs/upgrade-and-downgrade-memberships-at-pos) 1 2 min #### [Enter a custom ID for a membership at POS](/v1/docs/enter-a-custom-id-for-a-membership-at-pos-2) 1 1 min #### [Upgrade a non-membership product to a membership at POS](/v1/docs/upgrade-a-non-membership-product-to-a-membership-at-pos-2) 1 2 min ## Online checkout Your checkout is where browsers become bookers. Design, customize, and optimize the experience to reduce drop-off and increase online conversion. ### Configure #### [Welcome to progressive checkouts](/v1/docs/welcome-to-progressive-checkouts) 1 2 min #### [Boost sales with progressive checkouts](/v1/docs/boost-sales-with-progressive-checkouts) 1 8 min #### [Create your online checkout](/v1/docs/create-your-online-checkout) 1 19 min #### [Set up a custom domain for your online checkout](/v1/docs/set-up-a-custom-domain-for-your-online-checkout) 1 5 min #### [Share your online checkout](/v1/docs/share-your-online-checkout) 1 5 min #### [Add the full-page checkout experience to your website and social pages](/v1/docs/add-the-full-page-checkout-experience-to-your-website-and-social-pages) 1 3 min #### [Add the overlay checkout experience to your website](/v1/docs/add-the-overlay-checkout-experience-to-your-website) 1 12 min #### [Configure online accounts in progressive checkouts](/v1/docs/configure-online-accounts-in-progressive-checkouts-1) 1 8 min #### [Optimize your checkout images](/v1/docs/optimize-your-checkout-images) 1 3 min #### [Third party tracking on your checkout for California venues](/v1/docs/third-party-tracking-on-your-checkout-for-california-venues) 1 3 min #### [Allow guests to book online without paying](/v1/docs/allow-your-guests-to-book-online-without-paying) 1 1 min #### [How the online checkout shows availability to guests](/v1/docs/how-the-online-checkout-shows-availability-to-guests) 1 3 min #### [Hide product variations from online sales](/v1/docs/hide-product-variations-from-online-sales) 1 1 min #### [Take online payments using PayPal (beta)](/v1/docs/take-online-payments-using-paypal-beta) 1 2 min #### [Limit add-on suggestions to once per day in checkout](/v1/docs/limit-add-on-suggestions-to-once-per-day-in-checkout) 1 2 min #### [Show a session availability panel on your checkout homepage (on request)](/v1/docs/show-a-session-availability-panel-on-your-checkout-homepage-beta) 1 3 min #### [Enable Apple Pay on the overlay checkout](/v1/docs/enable-apple-pay-on-the-overlay-checkout) 1 4 min ### Tracking & optimization #### [Track guest behavior and conversions in progressive checkouts](/v1/docs/track-guest-behavior-and-conversions-in-progressive-checkouts) 1 11 min #### [Transfer guest website cookie consent to your checkouts](/v1/docs/transfer-guest-website-cookie-consent-to-your-checkouts) 1 4 min #### [Enable cookie consent in progressive checkouts](/v1/docs/enable-cookie-consent-in-progressive-checkouts) 1 5 min ### Legacy checkout #### [Create your legacy online checkout](/v1/docs/create-your-legacy-online-checkout) 1 6 min #### [Set up checkouts to improve the guest experience (legacy)](/v1/docs/set-up-checkouts-to-improve-the-guest-experience-legacy) 1 2 min #### [Add your checkout to your website (legacy)](/v1/docs/add-your-checkout-to-your-website-legacy) 1 2 min #### [Enable PayPal payments on your checkout with Braintree (legacy)](/v1/docs/enable-paypal-payments-on-your-checkout-with-braintree-legacy) 1 1 min #### [Install a Facebook Pixel using Google Tag Manager (legacy)](/v1/docs/install-a-facebook-pixel-using-google-tag-manager-legacy-checkout) 1 2 min ### Online checkout — FAQs #### [Why is my group pass not appearing in the online checkout?](/v1/docs/why-is-my-group-pass-not-appearing-in-the-online-checkout) 1 1 min #### [Why are modifiers not showing in the online checkout?](/v1/docs/why-are-modifiers-not-showing-in-the-online-checkout) 1 1 min #### [How do I create online checkouts in different languages?](/v1/docs/how-do-i-create-online-checkouts-in-different-languages) 1 1 min #### [Why is a standard pass not available in my online checkout?](/v1/docs/why-is-a-standard-pass-not-available-in-my-online-checkout) 1 2 min #### [Why is a membership not available in my online checkout?](/v1/docs/why-is-a-membership-not-available-in-my-online-checkout) 1 1 min #### [Why is a session pass not available in my online checkout?](/v1/docs/why-is-a-session-pass-not-available-in-my-online-checkout) 1 2 min #### [Why aren't ticket images appearing in the online checkout?](/v1/docs/why-aren-t-ticket-images-appearing-in-the-online-checkout) 1 1 min #### [How do I change my primary checkout?](/v1/docs/how-do-i-change-my-primary-checkout) 1 1 min #### [Why is Google Analytics missing data from ROLLER?](/v1/docs/why-is-google-analytics-missing-data-from-roller) 1 2 min #### [Why can't my guests move past card payment details in the online checkout?](/v1/docs/why-can-t-my-guests-move-past-card-payment-details-in-the-online-checkout) 1 1 min #### [Checkout error when adding a standard pass](/v1/docs/checkout-error-when-adding-a-standard-pass) 1 1 min #### [Why are party booking deposits charging more than the set amount?](/v1/docs/why-are-party-booking-deposits-charging-more-than-the-set-amount) 1 1 min #### [How do I hide a product from checkout?](/v1/docs/how-do-i-hide-a-product-from-checkout) 1 3 min #### [Why isn't my product showing in my online checkout?](/v1/docs/why-isn-t-my-product-showing-in-my-online-checkout) 1 3 min ## Food & beverage Turn your cafe into a revenue center. Set up mobile ordering, manage stock, and route orders to production areas to reduce wait times and increase spend per guest. ### Configure #### [Best practices for mobile food & beverage (F&B) ordering](/v1/docs/best-practices-for-mobile-food-beverage-f-b-ordering) 1 5 min #### [Create your food & beverage (F&B) checkout](/v1/docs/create-your-food-beverage-f-b-checkout) 1 13 min #### [Manage menu availability using operating hours and stock periods](/v1/docs/manage-menu-availability-using-operating-hours-and-stock-periods) 1 4 min #### [Prepare for mobile food & beverage (F&B) ordering](/v1/docs/prepare-for-mobile-food-beverage-f-b-ordering) 1 9 min #### [Create and manage guest tabs at POS](/v1/docs/create-and-manage-guest-tabs-at-pos) 1 3 min #### [Export stock information](/v1/docs/export-stock-information) 1 1 min ### Serve #### [From QR code to production areas with mobile food & beverage (F&B) ordering](/v1/docs/from-qr-code-to-production-areas-with-mobile-food-beverage-f-b-ordering) 1 5 min #### [Take card pre-authorization for tabs at POS (beta)](/v1/docs/take-card-pre-authorization-for-tabs-at-pos-beta) 1 5 min #### [SKU retail barcode scanning](/v1/docs/sku-retail-barcode-scanning) 1 1 min #### [Use split tabs in POS for managing group orders (beta)](/v1/docs/use-split-tabs-in-pos-for-managing-group-orders-beta) 1 6 min #### [Record and report on stock wastage](/v1/docs/record-and-report-on-stock-wastage) 1 3 min ## Tipping Give your team the gratuities they've earned. Enable tipping at card terminals and manually add and assign tips at POS, with flexible options to route them to a booking host, staff member, or shared pool. ### Tipping #### [Prompt for tips at card terminals with ROLLER Payments](/v1/docs/prompt-for-tips-at-card-terminals-with-roller-payments) 1 2 min #### [Add and assign tips at POS](/v1/docs/add-and-assign-tips-at-pos) 1 2 min ### Tipping — FAQs #### [How do I assign tips to multiple staff members?](/v1/docs/how-do-i-assign-tips-to-multiple-staff-members) 1 1 min #### [How do I change who received a tip for a booking?](/v1/docs/how-do-i-change-who-received-a-tip-for-a-booking) 1 1 min [Back to all topics](https://roller.us.document360.io/)