---
title: "Receive emails for new bookings"
slug: "receive-emails-for-new-bookings"
updated: 2026-07-03T02:43:08Z
published: 2026-07-03T02:43:08Z
canonical: "mysupport.roller.software/receive-emails-for-new-bookings"
---

> ## Documentation Index
> Fetch the complete documentation index at: https://mysupport.roller.software/llms.txt
> Use this file to discover all available pages before exploring further.

# Receive emails for new bookings

Stay on top of guest bookings by setting up email notifications sent to your team each time a guest purchases via the online checkout.

## Set up the email address

These emails are sent to the **booking notifications email** set up in [venue settings](/v1/docs/add-your-key-venue-settings). To enter an email address:

1. From Venue Manager, go to **Settings** > **Account** > **Venue settings**.
2. Select **Unlock to make changes**.
3. Scroll to **Bookings & inquiries** and enter the booking notification email address you want to use.
4. Select **Save**.

> [!NOTE]
> If **no** email address is set, no emails will be sent. If a guest with a [Ban flag](/v1/docs/guest-flags-and-banned-guest-alerts) books, and no email address has been configured, the email will be sent to the [account owner](/v1/docs/add-your-key-venue-settings).

The booking notification email will include the following details:

- The booking details
- A link to the guest booking in ROLLER
- Any guest [flags or bans](/v1/docs/guest-flags-and-banned-guest-alerts)
- Purchaser details: name, contact number and email
- Booking totals
- Booking date

![](https://cdn.us.document360.io/23700755-951c-4b69-8afe-ec8b33c6c689/Images/Documentation/6592891743759.png)

## Related

- [Configure printers for cloud printing](/configure-printers-for-cloud-printing.md)
- [Customize activity center notification settings](/customize-activity-center-notification-settings.md)
- [Find and manage signed booking agreements in Venue Manager](/find-and-manage-signed-booking-agreements-in-venue-manager.md)
- [Customize email templates](/customize-your-email-templates.md)
- [Master and itemized ticket templates](/master-and-itemized-ticket-templates.md)