--- title: "Record and report on stock movement" slug: "record-and-report-on-stock-movement" description: "Track stock loss and wastage effectively with our guide on recording stock movement in POS and Venue Manager for accurate inventory management." tags: ["How-to"] updated: 2026-09-18T00:15:32Z published: 2026-09-18T00:15:32Z canonical: "mysupport.roller.software/record-and-report-on-stock-movement" --- > ## Documentation Index > Fetch the complete documentation index at: https://mysupport.roller.software/llms.txt > Use this file to discover all available pages before exploring further. # Record and report on stock movement Give your team a way to track stock that's lost, damaged, removed from a booking or used outside of a sale instead of letting it quietly skew your stock counts and reporting. This guide shows you how to record stock movement from POS or Venue Manager, and how to review it in the stock movement report. > [!CAUTION] > **Premium feature** > > Stock movement recording and reporting is a **Premium Plus+** feature. To unlock this feature with a Premium plan and above, contact your customer success manager or the [support team](/v1/docs/contact-roller-support). > > [Learn More](https://www.roller.software/pricing) ## How it works Stock movement recording lets staff log stock that's removed from bookings and inventory without being sold. This includes spoiled food, breakages, voids and refunds, staff meals, prep loss and similar. Recording stock movement keeps your stock-on-hand counts accurate and gives you visibility into where and why stock is being lost, so you can act on patterns rather than just noticing gaps at stocktake. Stock movement can be recorded from two places: - **POS**: from the Stock items page, using the overflow menu, for POS staff recording on the go. Or, by adding a reason code when a stock item is voided or refunded. - **Venue Manager**: also from the Stock items page overflow menu, for staff managing stock centrally. Recorded stock movement feeds directly into the **stock movement report** in Venue Manager, giving you a dedicated view of what's been wasted, when, and (if captured) why. > [!WARNING] > To complete the tasks in this guide, you need the permission Can record wastage. This permission is required to log wastage in POS or Venue Manager. It’s not enabled by default for POS operator roles and staff without this permission will need a Manager PIN to record. It can be added to custom roles. Learn more about custom roles in the guide. ## Record stock movement at POS and in Venue Manager Record wastage at POS: 1. From POS, go to **Stock items** by selecting food and drink icon. 2. Select the stock item you want to record wastage for. 3. Select the options menu (three dots) and choose **Record wastage.** 4. Enter the quantity wasted, and a reason when prompted. 5. Select Confirm to save the entry.The item's stock-on-hand count updates immediately to reflect the recorded wastage. Record voids at POS: 1. Search for the booking by booking name or booking ID, then select it from the results. 2. Select the checkbox next to the item/s you want to void. 3. Then, select the **options menu (3 dots)** at the top of the booking screen and select **Remove item**. 4. Deselect **Return stock items to inventory** if you don’t want to return the selected item to your inventory. Otherwise, this stays selected by default. 5. Select a **Void reason** from the dropdown. 6. Select **Void** to complete the action. Record refunds at POS: 1. Search for the booking by booking name or booking ID, then select it from the results. 2. Select **Refund** at the bottom of the screen. 3. Choose the refund method (eg cash, card, gift card or wallet). 4. Enter a custom amount to refund, or select one of these options: **Total**, **Individual tickets** or **Individual tips**. 5. You can also choose to cancel the booking once the refund is processed by checking the box. 6. Select **Continue**. 7. From the dropdown, select the reason for the refund. 8. Deselect **Return stock items to inventory** if you don’t want to return the selected item to your inventory. Otherwise, this stays selected by default. 9. Select **Refund**. > [!NOTE] > To learn more about setting up reason codes for voids and refunds at POS, see the guide [Set up reason codes for custom discounts, refunding and voiding at POS](/v1/docs/set-up-reason-codes-for-custom-discounts-refunding-and-voiding-at-pos). Record wastage in Venue Manager: 1. From Venue Manager, go to **Products > Stock**. 2. Select the stock item you want to record wastage for. 3. Select the options menu (three dots) and choose **Record wastage**. 4. Enter the quantity and reason (if applicable). 5. Select **Save**. Learn more: select the steps on the interactive demo below to see the process in action. > [!NOTE] > Select the steps on the interactive demo below to see the process in action. [Record wastage in POS and Venue Manager](https://app.supademo.com/embed/cmrcr8gwz24zsqmo5hrnqk3d3?embed_v=2&utm_source=embed) ## Review the stock movement report 1. From Venue Manager, go to **Reports > All reports**. 2. Search for and select **stock movement report**. 3. Filter by date range, stock item, or category to review recorded wastage, voids and refunds. > [!NOTE] > Learn more about the stock movement report and what each field shows in the guide [**Stock movement report**](/v1/docs/wastage-report). Use this report alongside the existing **stock sales report** to get the full picture of how your stock is performing. Stock sales shows what sold and the performance of certain items and Wastage shows what didn't make it to a sale. ## Related - [Stock Sales report](/stock-sales-report.md) - [Stock movement report](/stock-movement-report.md) - [Create stock products](/create-your-stock-products.md) - [Set up reason codes for custom discounts, refunding and voiding at POS](/set-up-reason-codes-for-custom-discounts-refunding-and-voiding-at-pos.md) - [Export stock information](/export-stock-information.md)