---
title: "Redeem gift cards for gift card only venues"
slug: "redeem-gift-cards-for-gift-card-only-venues"
updated: 2026-06-16T15:43:46Z
published: 2026-06-16T15:43:46Z
canonical: "mysupport.roller.software/redeem-gift-cards-for-gift-card-only-venues"
---

> ## Documentation Index
> Fetch the complete documentation index at: https://mysupport.roller.software/llms.txt
> Use this file to discover all available pages before exploring further.

# Redeem gift cards for gift card only venues

> [!WARNING]
> **This guide is only for gift-card-only venues.** Redemptions for gift-card-only venues can be managed by Venue Manager if you're **not** using passcodes or an integration.

## Find the gift card

1. From Venue Manager, go to **Products** > **All Products.**
2. Select the gift card product, then select **View gift cards.**
3. From here, a list of all gift cards will be displayed. You can edit which columns you want to display by clicking the settings cog or adjust what order they appear in by dragging them to reorder columns
4. Select the **Search** field and type in a name or gift card number and press the magnifying glass icon or enter button on your keyboard. It will show all records matching what was typed
5. Select the **options menu** (3 dots) for the gift card, then select **View gift card** from the drop-down menu.

## Search using the booking ID

Search for the Booking ID in the global search bar. Select the booking to open it and select the **Items** tab. From here, select the **options menu** (3 dots), then select the **View item** option.

## Manage redemptions

Select an item from the booking's gift card items tab and then select the edit icon (pencil) at the top of the right-hand panel.

You can edit the balance. Reduce this amount by deducting what the guest's spending from their total balance and input the new amount into that field.

Add a comment if you would like to make a note of what was redeemed against the gift card amount.

Once you're finished, select **Save.**

![](https://cdn.us.document360.io/23700755-951c-4b69-8afe-ec8b33c6c689/Images/Documentation/7742008577295.png)

## Related

- [Can I issue a gift card as a gift or donation?](/can-i-issue-a-gift-card-as-a-gift-or-donation.md)
- [Create gift card products](/create-your-gift-card-products.md)
- [How is revenue recognized for gift cards?](/how-is-revenue-recognized-for-gift-cards.md)
- [Boost revenue with gift cards](/boost-revenue-with-gift-cards.md)
- [Receiving a digital gift card from ROLLER](/receiving-a-digital-gift-card-from-roller.md)