---
title: "Search for members in Venue Manager"
slug: "search-for-members-in-venue-manager"
updated: 2026-06-19T23:52:29Z
published: 2026-06-19T23:52:29Z
canonical: "mysupport.roller.software/search-for-members-in-venue-manager"
---

> ## Documentation Index
> Fetch the complete documentation index at: https://mysupport.roller.software/llms.txt
> Use this file to discover all available pages before exploring further.

# Search for members in Venue Manager

This article will show you how to search and locate a membership record in Venue Manager.

## Search for members using the global search

You can find members using their name with the global search feature in Venue Manager. Follow the steps below.

1. From **Venue Manager**, [search for the name of the member](/v1/docs/search-for-bookings-guests-or-members-from-venue-manager). You can also use their phone number or email address.
2. Results will appear as you type - you don't need to hit Enter.
3. When the name of the member you're searching for appears, you can select their name, which will take you to their guest record.

![Screen_Shot_2021-10-12_at_2.54.37_pm.png](https://cdn.us.document360.io/23700755-951c-4b69-8afe-ec8b33c6c689/Images/Documentation/4407763519247.png)

## Search the members list

You can search the member list by following the steps below.

1. From Venue Manager, go to **Guests** > **Members**.
2. Review the list of all members at your venue.
3. Search or filter the list to find the membership record you want.

> [!NOTE]
> The member list contains information on all current and historical memberships. For more information, see [Members list help article.](/v1/docs/manage-all-members)

## Learn more

- [Redeem a membership in Venue Manager](/v1/docs/redeem-a-membership-in-venue-manager)
- [Cancel & reactivate memberships](/v1/docs/cancel-memberships-from-venue-manager)
- [Manage payments for recurring memberships](/v1/docs/manage-payments-for-recurring-memberships)
- [Redeem membership in POS](/v1/docs/redeem-memberships-at-pos)
- [Upgrade a non-membership ticket to a membership in POS](/v1/docs/upgrade-a-non-membership-product-to-a-membership-at-pos)

## Related

- [Redeem a membership in Venue Manager](/redeem-a-membership-in-venue-manager.md)
- [Cancel memberships from Venue Manager](/cancel-memberships-from-venue-manager.md)
- [Update recurring membership payment details from POS or Venue Manager](/update-recurring-membership-payment-details-from-pos-or-venue-manager.md)
- [Manage payments for recurring memberships](/manage-payments-for-recurring-memberships.md)
- [Manage all members](/manage-all-members.md)