---
title: "Search for waivers at POS"
slug: "search-for-waivers-at-pos"
updated: 2026-06-16T18:55:56Z
published: 2026-06-16T18:55:56Z
canonical: "mysupport.roller.software/search-for-waivers-at-pos"
---

> ## Documentation Index
> Fetch the complete documentation index at: https://mysupport.roller.software/llms.txt
> Use this file to discover all available pages before exploring further.

# Search for waivers at POS

This guide shows you how to search for waivers at POS and offers advanced search tips for finding a guest waiver.

## Search for a waiver at POS

1. From POS, select the **Waiver** tab in the top menu bar.
2. Use the search bar to find the waiver holder by name, email, date of birth or phone number.
3. Your search results appear. You can scroll through these to find the waiver you want.

## Advanced search to find a waiver

Your guest might have typed in an incorrect name, used a nickname or shortened version of their name when completing the wavier online. This may be why you can't find their waiver. In this case, you can use **Advanced search** to search by date of birth.

Select the **funnel icon** next to the search bar and you'll be prompted to select the guest **Date of birth**. You can also adjust the **Contains** field as necessary

Once you hit **Apply**, the search generates all the best matching options.

## Advanced search when assigning a waiver to a ticket

When trying to assign a waiver to a ticket, if you can't find the waiver by typing the guest name in the waiver drop-down, select the **funnel button** to access **Advanced search**.

You can type in their name again and then click **Apply**. The search will generate all the best matching options.

![ezgif.com-video-to-gif.gif](https://cdn.us.document360.io/23700755-951c-4b69-8afe-ec8b33c6c689/Images/Documentation/360001938375.gif)

## Learn more

Refer to the guide [Search for bookings and redeem tickets at POS](/v1/docs/redeem-bookings-and-assign-waivers-at-pos) to learn more about assigning waivers to guest tickets when redeeming tickets at POS.

## Related

- [Improve guest arrival flow with QR codes for waiver completion](/improve-your-guest-arrival-flow-with-qr-codes-for-waiver-completion.md)
- [Adjust items in existing bookings at POS](/adjust-items-in-existing-bookings-at-pos.md)
- [Configure marketing opt-in settings](/subscriber-opt-in.md)
- [Getting started with the Mobile Check-in app](/getting-started-with-the-mobile-check-in-app.md)
- [View and manage signed waivers from Venue Manager](/view-and-manage-signed-waivers-from-venue-manager.md)