---
title: "Set up cash drawers to open automatically (ROLLER Connect)"
slug: "set-up-cash-drawers-to-open-automatically-roller-connect"
updated: 2026-06-16T12:44:05Z
published: 2026-06-16T18:47:11Z
canonical: "mysupport.roller.software/set-up-cash-drawers-to-open-automatically-roller-connect"
---

> ## Documentation Index
> Fetch the complete documentation index at: https://mysupport.roller.software/llms.txt
> Use this file to discover all available pages before exploring further.

# Set up cash drawers to open automatically (ROLLER Connect)

This article outlines the steps you need to take to get your cash drawer to open automatically whenever a receipt prints when you're using ROLLER Connect to manage printing at your venue.

> [!WARNING]
> You need to make sure you have successfully [installed your printer](/v1/docs/install-an-epson-receipt-printer-roller-connect) on your Windows POS device prior to following the steps below.

## Connect the cash drawer to your printer

Your cash drawer should be plugged directly into the back of your printer via an RJ11/RJ12 cable (these look similar to phone cables).

1. Ensure the cable is plugged into the correct port on the receipt printer. For Epson printers, the cash drawer port is labeled by an image of a cash drawer and the letters DK. Example of cash drawer port on Epson TM-T88 printers: ![EPSON TM-T88 cash drawer port](https://cdn.us.document360.io/23700755-951c-4b69-8afe-ec8b33c6c689/Images/Documentation/7305243803279.png)For Star Micronics printers, the cash drawer port is usually labelled by the letters DK. Example of cash drawer port on Star TSP100 printers: ![Star TSP100 cash drawer port](https://cdn.us.document360.io/23700755-951c-4b69-8afe-ec8b33c6c689/Images/Documentation/7305243803663.png)On other printers, the cash drawer port may be labelled differently. Please refer to the printer manual to confirm where the cash drawer port is.
2. Ensure that the other end of the cable is plugged directly into the cash drawer.

> [!NOTE]
> Sometimes your printer will have two cash drawer ports. If you're having issues with one port, try plugging the cable into the second port and try again.

## Configure your cash drawer to open for Epson printers

1. From the Windows POS device search menu, search for **Printers & scanners** (or **Devices & printers** depending on the version of Windows).
2. Select your receipt printer in the list of printers and click **Manage**.
3. Select on **Printer properties**.
4. Select **Advanced**
5. Select **Printing defaults**
6. Switch to the **Peripherals** tab.
7. Select **Cash Drawer** from the drop-down list.
8. If you want the drawer to open *before* the receipt is printed stay on the **Document Top** tab, otherwise, if you want the drawer to open *after* the receipt is printed switch to the **Document Bottom** tab.
9. Set **Cash Drawer #1 (2 pins)** to **Open** and set **Cash Drawer #2 (5 pins)** to **Open**.
10. Press **Apply** and **OK** to save the settings.

## Configure your cash drawer to open for Star printers

1. From the Windows POS device search menu, search for **Printers & scanners** (or **Devices & printers** depending on the version of Windows)
2. Select your receipt printer in the list of printers and click **Manage**.
3. Select **Printer properties**.
4. Switch to the **Device Settings** tab.
5. Check the following:
  - **Peripheral Unit Type** should be set to **Cash Drawer**.
  - **Peripheral Unit 1** should be set to **Document** **Top** if you want the drawer to open *before* the receipt is printed, or **Document Bottom**, if you want the drawer to open *after* the receipt is printed.
  - Do the same for **Peripheral Unit 2**.
6. Press **OK** to save the settings.

![Configure cash drawer settings - Star printers GIF](https://cdn.us.document360.io/23700755-951c-4b69-8afe-ec8b33c6c689/Images/Documentation/7305243804559.gif)

## Configure your cash drawer to open for any other printers

Refer to your printer manual or contact your venue's IT/technical support representative to find the exact location of your cash drawer settings. The ROLLER support team does not provide support for setting up and troubleshooting cash drawers.

## Related

- [Install ROLLER Connect](/install-roller-connect.md)
- [Cash drawer troubleshooting (ROLLER Connect)](/cash-drawer-troubleshooting-roller-connect.md)
- [Can I make my cash drawer open without printing a receipt?](/can-i-make-my-cash-drawer-open-without-printing-a-receipt.md)
- [Install an EPSON receipt printer (ROLLER Connect)](/install-an-epson-receipt-printer-roller-connect.md)
- [Set up ROLLER Payments terminals](/set-up-roller-payments-terminals.md)