--- title: "Set up checkouts to improve the guest experience (legacy)" slug: "set-up-checkouts-to-improve-the-guest-experience-legacy" updated: 2026-06-16T19:28:57Z published: 2026-06-16T19:28:57Z canonical: "mysupport.roller.software/set-up-checkouts-to-improve-the-guest-experience-legacy" --- > ## Documentation Index > Fetch the complete documentation index at: https://mysupport.roller.software/llms.txt > Use this file to discover all available pages before exploring further. # Set up checkouts to improve the guest experience (legacy) This article will show you how changing the checkout settings in Venue Manager impacts the guest experience online. > [!WARNING] > This article relates to checkout settings in ROLLER's Legacy Checkout. If you haven't yet created your legacy online checkout, go to [Create your checkout](/v1/docs/create-your-legacy-online-checkout). ## Date selector When configuring how a ROLLER checkout displays products, you have 3 different date selector options. Altering these settings will have a significant impact on the guest-facing experience. **Checkout Setting** ![Screen_Shot_2021-03-17_at_2.54.12_pm.png](https://cdn.us.document360.io/23700755-951c-4b69-8afe-ec8b33c6c689/Images/Documentation/360006872816.png) ​**Date-led checkout guest-facing preview** (tile calendar view) ![mceclip7.png](https://cdn.us.document360.io/23700755-951c-4b69-8afe-ec8b33c6c689/Images/Documentation/360006097395.png) **Checkout setting** **![Screen_Shot_2021-03-17_at_2.54.38_pm.png](https://cdn.us.document360.io/23700755-951c-4b69-8afe-ec8b33c6c689/Images/Documentation/360006872836.png)** ​**Show today's products guest-facing preview** (drop-down calendar view) ![mceclip6.png](https://cdn.us.document360.io/23700755-951c-4b69-8afe-ec8b33c6c689/Images/Documentation/360006097375.png) ## Start on a set date This allows for your checkout to start or be set to a specific date, if the current date is past the checkout date set, it'll default to the current date (drop-down calendar view). **Checkout setting** ![Screen_Shot_2021-03-17_at_2.55.21_pm.png](https://cdn.us.document360.io/23700755-951c-4b69-8afe-ec8b33c6c689/Images/Documentation/360006872856.png) **Guest-facing preview** ![mceclip8.png](https://cdn.us.document360.io/23700755-951c-4b69-8afe-ec8b33c6c689/Images/Documentation/360006217056.png) ## Product page details Give the page a title, image, and pre-purchase information to inform your guests of anything they need to know before viewing and selecting products. **Checkout settings** ![mceclip10.png](https://cdn.us.document360.io/23700755-951c-4b69-8afe-ec8b33c6c689/Images/Documentation/360006097455.png) **Guest-facing preview** ![mceclip11.png](https://cdn.us.document360.io/23700755-951c-4b69-8afe-ec8b33c6c689/Images/Documentation/360006097475.png) ## ​​Use groups in the product listing Group your products into accordion-style categories. > [!WARNING] > A product listing must be either grouped or ungrouped. It is not possible to group some items and have others un-grouped. **Checkout settings** ![mceclip12.png](https://cdn.us.document360.io/23700755-951c-4b69-8afe-ec8b33c6c689/Images/Documentation/360006217196.png)​ **Guest-facing preview** ![mceclip13.png](https://cdn.us.document360.io/23700755-951c-4b69-8afe-ec8b33c6c689/Images/Documentation/360006217216.png)**When you expand on a group:** ![mceclip14.png](https://cdn.us.document360.io/23700755-951c-4b69-8afe-ec8b33c6c689/Images/Documentation/360006097495.png) ## ​​Expand products Expand products will automatically show the full description, all tickets & session times of all products on the checkout. > [!NOTE] > This can make your checkout flow appear very long if there are several products and ticket types. **Setting** ![Screen_Shot_2018-03-06_at_10.40.24_am-BmI.png](https://cdn.us.document360.io/23700755-951c-4b69-8afe-ec8b33c6c689/Images/Documentation/360000653916.png) **Guest-facing preview** ![mceclip15.png](https://cdn.us.document360.io/23700755-951c-4b69-8afe-ec8b33c6c689/Images/Documentation/360006097555.png)​ ## ​Sessions settings ### Tiles & Horizontal Bars Sessions can be displayed as **tiles** or as rows of **horizontal bars**. Bars are good for indicating the remaining capacity without giving the exact number of remaining tickets. Session tiles take up less space and are good for products that have a lot of sessions. **Checkout settings** **![mceclip16.png](https://cdn.us.document360.io/23700755-951c-4b69-8afe-ec8b33c6c689/Images/Documentation/360006217236.png)​​** **Guest-facing preview** (tile view) ![screenshot-www.rollerdigital.com-2020.04.07-14_56_20.png](https://cdn.us.document360.io/23700755-951c-4b69-8afe-ec8b33c6c689/Images/Documentation/360003921955.png) **​​Guest-facing preview** (horizontal bars view with ticket numbers disabled) ![screenshot-www.rollerdigital.com-2020.04.07-14_58_07.png](https://cdn.us.document360.io/23700755-951c-4b69-8afe-ec8b33c6c689/Images/Documentation/360004075796.png) ### Show number of tickets remaining **Show number of tickets remaining** lets your guest know how many tickets are available for a particular session. This is optional for both tiles and bar views. **Checkout setting** ![Screen_Shot_2021-03-17_at_2.36.42_pm.png](https://cdn.us.document360.io/23700755-951c-4b69-8afe-ec8b33c6c689/Images/Documentation/360006872576.png) **Guest-facing preview** (ticket numbers enabled) ![Screen_Shot_2021-03-17_at_2.41.26_pm.png](https://cdn.us.document360.io/23700755-951c-4b69-8afe-ec8b33c6c689/Images/Documentation/360006872616.png) ### Call to book When using **'Call to book',** after online sales have closed your guests will be presented with a phone number link. **Checkout Setting** ![Screen_Shot_2021-03-17_at_2.39.32_pm.png](https://cdn.us.document360.io/23700755-951c-4b69-8afe-ec8b33c6c689/Images/Documentation/360006790895.png) **Call to book guest-facing preview** **![mceclip17.png](https://cdn.us.document360.io/23700755-951c-4b69-8afe-ec8b33c6c689/Images/Documentation/360006217256.png)** ## Allow guests to choose session duration **Allow guests to choose session duration** allows your guest to buy consecutive sessions if these have been configured at a product level. **Checkout setting** **![Screen_Shot_2021-03-17_at_2.38.31_pm.png](https://cdn.us.document360.io/23700755-951c-4b69-8afe-ec8b33c6c689/Images/Documentation/360006790855.png)** **Allow guests to choose session duration guest-facing preview** ![mceclip18.png](https://cdn.us.document360.io/23700755-951c-4b69-8afe-ec8b33c6c689/Images/Documentation/360006097575.png) ## Details page and extra terms The **Extra terms** checkbox will let you inform your guests of anything they need to know before submitting contact and payment details. **Checkout Setting** **![mceclip0.png](https://cdn.us.document360.io/23700755-951c-4b69-8afe-ec8b33c6c689/Images/Documentation/360006566256.png)** **Guest-facing preview** ![mceclip1.png](https://cdn.us.document360.io/23700755-951c-4b69-8afe-ec8b33c6c689/Images/Documentation/360006471035.png) ## Related - [Configure online accounts in progressive checkouts](/configure-online-accounts-in-progressive-checkouts.md) - [Add the full-page checkout experience to your website and social pages](/add-the-full-page-checkout-experience-to-your-website-and-social-pages.md) - [Welcome to progressive checkouts](/welcome-to-progressive-checkouts.md) - [Add the overlay checkout experience to your website](/add-the-overlay-checkout-experience-to-your-website.md) - [Boost sales with progressive checkouts](/boost-sales-with-progressive-checkouts.md)