---
title: "Set up ROLLER Payments terminals"
slug: "set-up-roller-payments-terminals"
updated: 2026-06-16T12:37:13Z
published: 2026-06-16T17:47:46Z
canonical: "mysupport.roller.software/set-up-roller-payments-terminals"
---

> ## Documentation Index
> Fetch the complete documentation index at: https://mysupport.roller.software/llms.txt
> Use this file to discover all available pages before exploring further.

# Set up ROLLER Payments terminals

This guide explains how to configure and test your POS payment terminals for ROLLER Payments.

## Before you start

Before setting up payment terminals, follow the preparation steps in the guide [Prepare and check your hardware.](/v1/docs/set-up-and-test-your-pos-hardware-for-roller)

> [!NOTE]
> If you’ve purchased an Ethernet-enabled terminal, note that Ethernet cords are not included in delivery and must be sourced separately.

## Set up POS payment terminals

After you have prepared each POS station, set up each terminal using the following steps:

### Step 1: Charge the terminal

1. Plug the supplied power adapter into a power outlet.
2. Connect it to the card terminal.
3. The terminal will boot up immediately.

> [!NOTE]
> To learn more about setting up S1F2 card terminals specifically, see the guide [Set up S1F2 card terminals](/v1/docs/unbox-and-connect-s1f2-card-terminals). To learn more about setting up other supported models, see the **Terminal** **details** section in the guide [Choose and order ROLLER Payments terminals.](/v1/docs/choose-and-order-roller-payments-terminals)

### Step 2: Connect to the network

Connect your terminal to the internet:

- Ethernet (recommended for reliability and performance): Connect the terminal via Ethernet cable to your local area network.
- WiFi (if Ethernet not available):
  - On the terminal, press **Configure** **network**.
  - Select **WiFi** and toggle it on.
  - Select **Add** **network** and choose your WiFi from the list.
  - Enter the password and press **Green**.
  - Once connected, press **Red** until you return to the welcome screen.

### Step 3: Update software

1. On the terminal, press **9** and then **Green**.
2. Enter the passcode if prompted, then press **Green**. To find your passcode, log in to POS and go to **More** > **Settings** > **Hardware**.
3. Navigate to **Software** > **Update** (touchscreen or press 2 then Green).
4. Wait for the update to complete. The terminal may restart several times and can take up to 1 hour.

### Step 4: Board the terminal

1. On the terminal, press Board terminal.
2. Confirm the store location. If the location is incorrect, stop and contact your Training & Implementation Manager or the support team.
3. Wait for the process to complete (up to 5 minutes).
4. When finished, the terminal will display the welcome screen with the ROLLER Payments logo.

If the message “Can’t find your store” appears, stop and contact the support team.

### Step 5: Pair with ROLLER POS

1. [Sign in to POS](/v1/docs/log-in-to-pos).
2. Go to **More** > **Settings** > **Device**:
  - Check that your computer is allocated to the correct POS device profile.
  - If incorrect, scroll down, select **Deactivate** **device**, then choose the correct profile.
3. Go to **More** > **Settings** > **Hardware** and configure:
  - **Auto Print merchant copy card receipt**: Yes/No (your preference).
  - **Auto Print customer copy card receipt**: Yes/No (your preference).
  - **Offline card payment?**: No.
  - **Use ROLLER Print Service**: Yes.
4. ROLLER Payments cloud terminal integration serial number: Select your terminal (serial is on the back of the device).
5. Select **Save** **settings**.
6. Press **Ctrl + Shift + R** to hard refresh POS and confirm the connection.

After the payment terminal is boarded, the next step is to pair it with your ROLLER POS device:

[Embedded content](https://fast.wistia.com/embed/iframe/w7peopzizy)

### Step 6: Pair with self-serve kiosk (if applicable)

1. From the Venue Manager, go to **Apps** > **Self-serve kiosk** > **Devices**.
2. Find the device and select the **options menu** (⋮).
3. Select **Edit** > **Payment terminal**.
4. Enter the card terminal serial number in the ROLLER Payments terminal identifier field.
5. Refresh the kiosk browser and test with a card purchase.
6. Repeat for each kiosk device.

![RP.png](https://cdn.us.document360.io/23700755-951c-4b69-8afe-ec8b33c6c689/Images/Documentation/5170319860879.png)

## Test the terminal

Process a payment:

1. Create a booking, select **Pay** **total** > **Card** > **Pay**, and follow the terminal instructions.
2. Confirm that receipts print according to your POS settings.

Process a refund:

1. From POS, go to the booking (Go to booking or **More** > **Activity**).
2. Select **Refund** > **Card** > **Total** > **Issue a credit refund**.
3. Wait for the refund to complete.

For refunds, guests do not need to insert or tap their card. The terminal will display $0 regardless of refund amount.

Once you have completed these steps for all of your payment terminals, the setup is complete and you can start taking payments.

## Related

- [Get started with cloud printing](/get-started-with-cloud-printing.md)
- [Configure your network for ROLLER Payments terminals](/configure-your-network-for-roller-payments-terminals.md)
- [Choose and order ROLLER Payments terminals](/choose-and-order-roller-payments-terminals.md)
- [Contact ROLLER support](/contact-roller-support.md)
- [Set up and test your POS hardware for ROLLER](/set-up-and-test-your-pos-hardware-for-roller.md)