---
title: "Switch between venues and search bookings across venues"
slug: "switch-between-venues-and-search-bookings-across-venues"
updated: 2026-07-04T01:42:51Z
published: 2026-07-04T01:42:51Z
canonical: "mysupport.roller.software/switch-between-venues-and-search-bookings-across-venues"
---

> ## Documentation Index
> Fetch the complete documentation index at: https://mysupport.roller.software/llms.txt
> Use this file to discover all available pages before exploring further.

# Switch between venues and search bookings across venues

When managing multiple venues, you can switch between accounts without logging out and search bookings across all venues you have access to.

## Switch venues

If you're in a managed venue, you can jump back to HQ in a single click using the **Switch to HQ** shortcut — or switch to any other venue using the full venue list.

### Switch to HQ quickly

From Venue Manager:

1. Select your account profile (the person icon at the bottom of the main menu).
2. Select **Switch to HQ**.

> [!NOTE]
> **Switch to HQ** only appears when you're viewing a managed venue and your account has access to HQ.

### ![](https://cdn.us.document360.io/23700755-951c-4b69-8afe-ec8b33c6c689/Images/Documentation/16257091222159.png)Switch to another venue

From Venue Manager:

1. Select your account profile (the person icon at the bottom of the main menu).
2. Select **Switch venue**.
3. Select a venue — it opens immediately.

> [!NOTE]
> Your HQ venue is pinned to the top of the **Switch venue** list. You can also use the keyboard shortcut **⌥ + V** to quickly switch venues.

### Set a default venue

If you have access to multiple venues, you can set a default so you land in the right place every time you log in.

If you manage staff accounts at HQ, you can set a default venue for a staff member when creating or editing their account in **Settings** > **Staff**.

![](https://cdn.us.document360.io/23700755-951c-4b69-8afe-ec8b33c6c689/Images/Documentation/switch-between-venues-and-search-bookings-across-venues-img1.png)

To set your own default venue:

1. Go to **Your account**
2. Select **Switch venue**.
3. Select the menu button at the top of the list and select **Default venue**.

## Search bookings across venues

Use multi-venue search when you're not sure which venue a guest booked at. It's particularly useful for call center staff or central support teams who take guest calls and need to quickly find and update bookings.

> [!NOTE]
> To search across venues, staff need an HQ-managed staff account with access to the relevant managed venues.

From the HQ account or managed venue:

1. Go to the **Search** bar in the main menu.
2. Select a record type — for example, **Bookings**, **Guests**, or **Members**.
3. Enter the guest's name, email, or booking ID and select what you're searching for from the drop-down.
4. Select a booking to open it in the relevant venue.

**Result:** Results show bookings across all venues you have access to.

## Related

- [How can I switch between venues?](/how-can-i-switch-between-venues.md)
- [HQ vs managed venue: Implementation guide](/hq-vs-managed-venue-implementation-guide.md)
- [HQ glossary](/hq-glossary.md)
- [How can I change the party room resource for an existing booking?](/how-can-i-change-the-party-room-resource-for-an-existing-booking.md)
- [Create and manage staff in HQ](/create-and-manage-staff-in-hq.md)