---
title: "Transactions by channel"
slug: "transactions-by-channel"
updated: 2026-06-16T17:47:53Z
published: 2026-06-16T17:47:53Z
canonical: "mysupport.roller.software/transactions-by-channel"
---

> ## Documentation Index
> Fetch the complete documentation index at: https://mysupport.roller.software/llms.txt
> Use this file to discover all available pages before exploring further.

# Transactions by channel

This report summarises the different payment methods used within a particular date range.

For example, you would like to quickly see what is the most popular payment method within the last few months. You can run this report and adjust the time frame, and quickly see how much funds have been taken through each payment method.

> [!NOTE]
> The [reporting permission](/v1/docs/create-and-manage-staff-roles-and-permissions) **Can access Transactions reports** is required for staff to access the Transactions by Channel report. Administrators and managers have this permission enabled by default.

## How does it work?

This report shows the exact same data as the transactions report; however, it is broken down by payment method, making it easier to find the payment method information.

## What data can you see?

The top row has the following heading:

- **Payment type** - this column breaks down the different payment type(s) used to settle the transactions within the selected date range
  - **Credit Card** covers all online and POS Credit/Debit card transactions taken
  - **Credit Card Auth is a pre-authorised credit card transaction**. Note that this is a very uncommon method of payment
  - **Cash** is all cash transactions processed in POS and any transaction marked as paid by cash in Venue Management/Admin
  - **EFTPOS** is all EFTPOS transactions processed in POS and any transaction marked as paid by EFTPOS in Venue Manager
  - **PayPal** is all transactions paid via PayPal (only if you have PayPal enabled in your venue)
  - **Other** is when you mark the payment made by "other" avenues in Venue Manager
  - **Gift Card** tender type refers to bookings that have been paid for via redeeming a gift card. This is not money received, as the gift card has been paid for separately at the time of purchase
  - **Bank** **Transfer** refers to all the transactions marked as paid by Bank Transfer in Venue Management/Admin
  - **BPay** refers to all the transactions marked as paid by BPay in Venue Management/Admin
  - **Cheque** refers to all the transactions marked as paid by Cheque in Venue Management/Admin
  - **Prepaid** is only relevant if you have tickets from a third-party provider
  - If some of the above rows are not visible, it is because there were no payments made using those payment types.
- **Online** - this column shows the total payment received from the online checkout flow using each payment method
- **Venue Management** - this column shows the total payment received from bookings made through Admin/Venue Manager using each payment method
- **POS** - this column shows the total payment received from bookings made in all POS devices using each payment method
- **Total** - this summarises the total amount received using each payment method

## FAQs

**Why does this not match my banking statement?**

Depending on your payment gateway, you may notice that some transactions are recorded the day after they occur.

This is because each payment gateway has a different cutoff time for when transactions are being recorded. The Transaction report runs from midnight to midnight, whereas the payment gateway may have an earlier cutoff time (ie 5 pm).

## Related

- [Revenue analytics dashboard](/revenue-analytics-dashboard.md)
- [ROLLER Payments: Changes to the way fees are charged](/roller-payments-changes-to-the-way-fees-are-charged.md)
- [Manage invitations with the party guest list](/manage-invitations-with-the-party-guest-list.md)
- [Operationalize Venue Manager payments](/operationalize-venue-manager-payments.md)
- [Trial Balance report](/trial-balance-report.md)