---
title: "Update your ROLLER subscription payment method"
slug: "update-your-roller-subscription-payment-method"
updated: 2026-06-16T13:02:05Z
published: 2026-06-16T18:52:07Z
canonical: "mysupport.roller.software/update-your-roller-subscription-payment-method"
---

> ## Documentation Index
> Fetch the complete documentation index at: https://mysupport.roller.software/llms.txt
> Use this file to discover all available pages before exploring further.

# Update your ROLLER subscription payment method

In this guide, you will learn how to update your payment method for your ROLLER subscription.

> [!NOTE]
> You will continue to see an [Update your subscription](https://cdn.us.document360.io/23700755-951c-4b69-8afe-ec8b33c6c689/Images/Documentation/360006609916.png) notification when signing into Venue Manager until you add a payment method.

## Add a credit card as your payment method

1. From **Venue Manager,** select the **account** **icon** **(![](https://cdn.us.document360.io/23700755-951c-4b69-8afe-ec8b33c6c689/Images/Documentation/13275539143567.png))** at the bottom of the main menu.
2. Select **Billing settings.** **![](https://cdn.us.document360.io/23700755-951c-4b69-8afe-ec8b33c6c689/Images/Documentation/14452908548495.png)**
3. Select **Payment Methods.**
4. Under the **Credit card** tab, enter your credit card information. If you're adding a new or additional payment method, select **Add** at the bottom of the popup.
5. Select **Add** to confirm.

## Add a Direct Debit or ACH payment method

You can add a Direct Debit or ACH payment method through your ROLLER account.

1. From **Venue Manager**, select the **account** **icon** **(![](https://cdn.us.document360.io/23700755-951c-4b69-8afe-ec8b33c6c689/Images/Documentation/13275539143567.png))** at the bottom of the main menu.
2. Select **Billing** **settings**.
3. Select **Payment Methods**.
4. Go to the **Direct Debit tab.** If you're adding a new or additional payment method, select **Add** at the bottom of the popup.
5. Select **Pay with GoCardless.**
6. In the new pop-up window, enter your bank account details and billing address.
7. Select **Setup up Direct Debit/ACH** to confirm.

> [!NOTE]
> If you require assistance adding a payment method, contact the [support team](/v1/docs/contact-roller-support).

## Related

- [Training checklist](/training-checklist.md)
- [Find your subscription plan, adds-on and price breakdown](/find-your-subscription-plan-adds-on-and-price-breakdown.md)
- [Choose and order ROLLER Payments terminals](/choose-and-order-roller-payments-terminals.md)
- [Add the overlay checkout experience to your website](/add-the-overlay-checkout-experience-to-your-website.md)
- [Add online payment methods with ROLLER Payments](/add-online-payment-methods-with-roller-payments.md)