---
title: "Update your ROLLER subscription payment method"
slug: "update-your-roller-subscription-payment-method"
updated: 2026-08-05T01:34:50Z
published: 2026-08-05T05:00:54Z
canonical: "mysupport.roller.software/update-your-roller-subscription-payment-method"
---

> ## Documentation Index
> Fetch the complete documentation index at: https://mysupport.roller.software/llms.txt
> Use this file to discover all available pages before exploring further.

# Update your ROLLER subscription payment method

Keeping a current card or bank mandate on your account means invoices are paid automatically and nobody loses access over an expired card.

> [!NOTE]
> You will continue to see an Update your subscription notification when signing into Venue Manager until you add a payment method.

## Add a credit card as your payment method

1. From Venue Manager, select the **account icon (person)** at the bottom of the main menu.
2. Select **Billing settings**. **![](https://cdn.us.document360.io/23700755-951c-4b69-8afe-ec8b33c6c689/Images/Documentation/14452908548495.png)**
3. Select **Payment Methods**.
4. Under the **Credit card** tab, enter your credit card information. If you're adding a new or additional payment method, select **Add** at the bottom of the popup.
5. Select **Add** to confirm.

## Add a Direct Debit or ACH payment method

You can add a Direct Debit or ACH payment method through your ROLLER account.

1. From Venue Manager, select the **account icon** at the bottom of the main menu.
2. Select **Billing settings**.
3. Select **Payment Methods**.
4. Go to the **Direct Debit** tab. If you're adding a new or additional payment method, select **Add** at the bottom of the popup.
5. Select **Pay with GoCardless**.
6. In the new pop-up window, enter your bank account details and billing address.
7. Select **Setup up Direct Debit/ACH** to confirm.

> [!NOTE]
> If you require assistance adding a payment method, contact your customer success manager or the [support team](/v1/docs/contact-roller-support).

## Related

- [Pay your ROLLER subscription invoice](/pay-your-roller-invoice.md)
- [Find your subscription plan, add-ons and price breakdown](/find-your-subscription-plan-add-ons-and-price-breakdown.md)
- [Account suspension for unpaid ROLLER invoices](/account-suspension.md)
- [ROLLER billing and payment FAQs](/roller-billing-payment-faqs.md)