---
title: "View and manage guest ticket details and photos at POS"
slug: "view-and-manage-guest-ticket-details-and-photos-at-pos-2"
updated: 2026-06-26T07:19:42Z
published: 2026-06-26T07:19:42Z
canonical: "mysupport.roller.software/view-and-manage-guest-ticket-details-and-photos-at-pos-2"
---

> ## Documentation Index
> Fetch the complete documentation index at: https://mysupport.roller.software/llms.txt
> Use this file to discover all available pages before exploring further.

# View and manage guest ticket details and photos at POS

When redeeming tickets at POPS, you can find out more specific information about a guest ticket. You can also upload a guest photo.

## Access guest ticket details at POS

1. From POS, go to the booking.
2. From the main booking panel, select the **guest icon** for a specific guest ticket. The guest details appear. ![](https://cdn.us.document360.io/23700755-951c-4b69-8afe-ec8b33c6c689/Images/Documentation/10743656992655.png)

## Guest details and photos

Use the tabs at the top of the guest details screen to find out more information about the ticket, guest and any linked guest waivers.

| **Ticket tab** | From this tab, you can see specific information related to the ticket such as the ID, duration, resources for sessions or expiry date, last redemption and number of times redeemed for passes. ![](https://cdn.us.document360.io/23700755-951c-4b69-8afe-ec8b33c6c689/Images/Documentation/10743669961999.png) |
| --- | --- |
| **Guest tab** | From this tab, you can: - Add a guest name. If you are using waivers, this will automatically be populated. - Upload the guest's photo. - Add a custom ticket ID. ![](https://cdn.us.document360.io/23700755-951c-4b69-8afe-ec8b33c6c689/Images/Documentation/10743669962767.png) |
| **Waiver tab** | From this tab, you can find out more details about the signed waiver attached: - Date of signing - Expiry date - If it is attached to any minors and their DOB - There is also the ability to remove a waiver from a specific ticket. ![](https://cdn.us.document360.io/23700755-951c-4b69-8afe-ec8b33c6c689/Images/Documentation/10743672751375.png) |

## Related

- [Guest analytics dashboard](/guest-analytics-dashboard.md)
- [Create resources](/create-your-resources.md)
- [Manage guest wristband allocation](/manage-guest-wristband-allocation.md)
- [Create a waiver](/create-a-waiver.md)
- [Redeem bookings and assign waivers at POS](/redeem-bookings-and-assign-waivers-at-pos.md)