--- title: "What's new in ROLLER: April 2024" slug: "what-s-new-in-roller-april-2024" updated: 2026-06-16T17:23:35Z published: 2026-06-16T17:23:35Z canonical: "mysupport.roller.software/what-s-new-in-roller-april-2024" --- > ## Documentation Index > Fetch the complete documentation index at: https://mysupport.roller.software/llms.txt > Use this file to discover all available pages before exploring further. # What's new in ROLLER: April 2024 This month we've got some exciting new products and enhancements that are going to help you grow your business, save you time and improve the guest experience. Turn insights into impact with **ROLLER Analytics**, save even more time and money with enhancements to **online accounts**, optimize your food & beverage operations with **ROLLER's Fresh KDS integration** and take advantage of some handy **new email templates** to automate communications with your guests. > [!NOTE] > For all product updates and changes refer to [our changelog](https://changelog.roller.app/). ## Analytics **Plan: All plans have access to all dashboards and reprots except legacy plans.** [Learn more](/v1/docs/get-started-with-analytics) We're thrilled to announce the launch of Analytics, designed in close collaboration with you. ### We listened to your feedback Feedback highlighted that our reporting tools were too focused on individual transactions, lacked trend visibility, and can be challenging and time consuming to interpret. You needed clearer metrics to help you grow your business—without the hassle of manual data handling or reliance on external tools. ### What is Analytics? Analytics is ROLLER's industry-leading business intelligence tool, designed to transform how you interact with your venue data, making it easier to see at a glance where you're excelling and areas for improvement. With pre-built visual dashboards and reports, you can monitor key performance metrics over time, such as monthly net revenue by sales channel, guest age group distribution, member retention rates and lifetime value, peak visit times, and much more, providing you with actionable insights to help you grow your business. ### Partnership with Google We've partnered with Google to integrate Analytics directly into ROLLER. This means you no longer have to spend time manually analyzing data or exporting it to other tools. With Analytics, you get a birdseye view of business performance insights right at your fingertips. [Embedded content](https://fast.wistia.com/embed/iframe/8fnfj6nkm3) ### Learn more [Get started with Analytics](/v1/docs/get-started-with-analytics) ## Simplified product set up experience **Plan: Available on all ROLLER plans.** [Learn more](https://www.roller.software/pricing/?_gl=1*1mmxlr8*_ga*MTc0MTczOTA5MC4xNzA0ODM3NDQ2*_ga_QFK5BRXC35*MTcxMjU1NjY2OS4xNDUuMS4xNzEyNTU3MjMxLjYwLjAuMA..) By making the way you configure products more consistent across product types, we’ve made it easier for you to set up and manage products, saving time and reducing the risk of errors in configuration. > [!NOTE] > In this update, changes have been made to the interface only. ### What's changed? - The interface has been standardized across all our product types. - Clearer section headings, labels and instructions, helping you configure products with confidence. - Easier to name, describe, upload product images and categorize products in a newly labelled **Content** section. From here, you can also add tags to products to make it easier to group products in [online checkouts](/v1/docs/create-your-online-checkout) or [food and beverage checkouts](/v1/docs/prepare-for-mobile-food-beverage-f-b-ordering). - A dedicated **Product** **details** section for specific product attributes, such as duration, resources, tickets or variations. - Revamped **Sales** **availability** section making it easier to set up product availability. - Direct access to **Additional** **options** saves time and reduces clicks, with straightforward access to extra product settings. - Product instructions has moved down into **Additional** **options** and is labelled **Instructions**. Watch the video to see how it looks! Or jump right into ROLLER to take a look. From Venue Manager, go to **Products**, select a product to edit, or create a new product. [Embedded content](https://fast.wistia.com/embed/iframe/vudj9xr6b4) ### Learn more - [Create and manage your products](/v1/docs/create-and-manage-your-products) - [Get started with products](/v1/docs/get-started-with-products) ## Send an automatic booking reminder to guests [Public beta] **Plan: Available on a Pro plan and above.** [Learn more](https://www.roller.software/pricing/?_gl=1*1mmxlr8*_ga*MTc0MTczOTA5MC4xNzA0ODM3NDQ2*_ga_QFK5BRXC35*MTcxMjU1NjY2OS4xNDUuMS4xNzEyNTU3MjMxLjYwLjAuMA..) Are your guests arriving at your venue without signing their waivers or unsure of what to do, causing unnecessary delays at entry? The booking reminder email sends important booking info, in the days prior to their booking, including product instructions and a reminder to sign waivers. This email aims to: - Speed up check-ins - Reduce no-shows - Cut down on booking inquiries and follow-up confirmations > [!NOTE] > You can enable the booking reminder email for bookings containing purchases of session passes, standard passes, party packages and packages. ### How do I opt in to the public beta? 1. Customize the email template to fit your requirements and processes. - From Venue Manager, go to **Settings** > **Design** > **Email** **templates** > **Booking reminder** **email**. - Adjust the content, tone and language to suit your requirements. 2. Enable the booking reminder email for each product you want to send it for and set the best time for sending it. - From a product's settings, scroll to **Additional** **options**. - Select **Booking** **reminder**. - Select the ideal time for sending the email prior to the booking (number of days). - Select **Save**. ![booking-reminder-email.gif](https://cdn.us.document360.io/23700755-951c-4b69-8afe-ec8b33c6c689/Images/Documentation/9598684309903.gif) ### Learn more - [Guest email templates](/v1/docs/customize-your-email-templates) - [Customize your email templates](/v1/docs/customize-your-email-templates) ## Fresh KDS integration [Beta] **Plan: Available on all ROLLER plans.** [Learn more](https://www.roller.software/pricing/?_gl=1*1mmxlr8*_ga*MTc0MTczOTA5MC4xNzA0ODM3NDQ2*_ga_QFK5BRXC35*MTcxMjU1NjY2OS4xNDUuMS4xNzEyNTU3MjMxLjYwLjAuMA..) Coming soon for all ROLLER customers is the new **Fresh KDS integration**. Venues use Kitchen Display Systems (KDS) to streamline communication between front-of-house staff and the kitchen, reducing order errors and improving efficiency. These systems display orders in real-time, helping prioritize tasks and manage workload, leading to faster service and higher customer satisfaction. ### What's changed? ROLLER now integrates with [Fresh KDS](https://www.fresh.technology/) (kitchen display system software), so that you can use a screen in your kitchen to manage food and beverage orders (an alternative to docket printing). When a guest makes an order through POS or the mobile food & beverage checkout, instead of printing a production docket, the order will be sent to the KDS device in your kitchen. Watch the video below to see how you can integrate Fresh KDS with ROLLER. [Embedded content](https://fast.wistia.com/embed/iframe/kftivq8u78) ### Learn more - [Integrate with Fresh KDS and configure your devices](/v1/docs/integrate-with-fresh-kds-and-configure-your-devices) ## Online accounts enhancements **Plan: Available on Pro, Premium and Enterprise plans.** [Learn more](https://www.roller.software/pricing/?_gl=1*1mmxlr8*_ga*MTc0MTczOTA5MC4xNzA0ODM3NDQ2*_ga_QFK5BRXC35*MTcxMjU1NjY2OS4xNDUuMS4xNzEyNTU3MjMxLjYwLjAuMA..) ROLLER's online accounts feature is here to save you time and reduce your operating costs — and the great news is, it just got even better! This month, it just got even easier for guests to sign up and create an online account, as well as edit their bookings. ### What's changed? More guests signing up and using online accounts = more time saved and reduced operating costs for you. You can now auto-invite guests to create an online account at the end of the checkout flow — simple! The **Edit booking** button is now bigger, so it's even easier for guests to manage their bookings. Guests will now receive an email when they modify a booking and when a membership is pending cancelation. You can customize these email templates from Venue Manager. Read the guide [Customize your email templates](/v1/docs/customize-your-email-templates) to learn more. Watch the video below to see how you can configure these changes in Venue Manager. [Embedded content](https://fast.wistia.net/embed/iframe/dtttddohgy) ### Learn more - [Configure online accounts in progressive checkouts](/v1/docs/configure-online-accounts-in-progressive-checkouts) - [Sign in and use online accounts](/v1/docs/sign-in-and-use-online-accounts) - [Customize your email templates](/v1/docs/customize-your-email-templates) ## Tagging for online checkouts **Plan: Available on all ROLLER plans.** [Learn more](https://www.roller.software/pricing/?_gl=1*1mmxlr8*_ga*MTc0MTczOTA5MC4xNzA0ODM3NDQ2*_ga_QFK5BRXC35*MTcxMjU1NjY2OS4xNDUuMS4xNzEyNTU3MjMxLjYwLjAuMA..) A streamlined and well-organized checkout can drive purchase conversion rates. Guests are more likely to complete their purchase if they can easily find the products they want to buy because the process is quick and easy! To enable guests to quickly find the products they want, you can now group similar products together using tags. ### What's changed? From Venue Manager, you can now add tags to your products during the set up process. Similar products can use the same tag, grouping them together. Then, when you go to create a new section in your online checkout, you can add products by tag and each product with the same tag is added to your checkout (no need to select products individually!). Even better, when you add products to your checkout sections by tag, any new products with this tag will automatically be added to your checkout. Watch the video below to see how you can configure tags for your progressive checkouts. [Embedded content](https://fast.wistia.net/embed/iframe/s8yflii8vo) ### Learn more [Create your online checkout](/v1/docs/create-your-online-checkout) ## Related - [Track guest behavior and conversions in progressive checkouts](/track-guest-behavior-and-conversions-in-progressive-checkouts.md) - [What's new in ROLLER: February 2024](/what-s-new-in-roller-february-2024.md) - [What's new in ROLLER: March 2024](/what-s-new-in-roller-march-2024.md) - [What's new in ROLLER: May 2024](/what-s-new-in-roller-may-2024.md) - [Take online payments using PayPal (beta)](/take-online-payments-using-paypal-beta.md)