---
title: "Why are party booking deposits charging more than the set amount?"
slug: "why-are-party-booking-deposits-charging-more-than-the-set-amount"
updated: 2026-06-16T12:58:35Z
published: 2026-06-16T17:48:14Z
canonical: "mysupport.roller.software/why-are-party-booking-deposits-charging-more-than-the-set-amount"
---

> ## Documentation Index
> Fetch the complete documentation index at: https://mysupport.roller.software/llms.txt
> Use this file to discover all available pages before exploring further.

# Why are party booking deposits charging more than the set amount?

## Questions

- Why is the deposit amount charged at online checkout higher than the value set in the party package product settings?
- Why are selected add-ons (stock items) included as part of the deposit during online checkout?

## How booking deposits work

When guests book a party package online, any recommended add-ons they select (eg food, cashless cards, other additional items) are included in the total deposit due at checkout.

**Example**

- A guest books a party package priced at $320.
- The venue requires a 50% deposit, which equals $160 (set in party package product settings).
- The guest also selects 2 recommended add-ons totaling $40.
- At checkout, the guest is required to pay a deposit that totals: **$160 (deposit) + $40 (add-ons) = $200 total upfront deposit (plus any applicable fees)**

![2025-03-18_15-09-31.png](https://cdn.us.document360.io/23700755-951c-4b69-8afe-ec8b33c6c689/Images/Documentation/12202909232399.png)

> [!NOTE]
> At this time, there’s no way to exclude add-ons from the total deposit required at online checkout. Any selected add-ons must be paid in full at the time of booking.

## Learn more

[Create your party package products](/v1/docs/create-your-party-package-products)

## Related

- [Streamline booking processes with tentative bookings](/streamline-booking-processes-with-tentative-bookings.md)
- [Why can't my guests move past card payment details in the online checkout?](/why-can-t-my-guests-move-past-card-payment-details-in-the-online-checkout.md)
- [Why is a membership discounting more than it should?](/why-is-a-membership-discounting-more-than-it-should.md)
- [Create party package products](/create-your-party-package-products.md)
- [Checkout error when adding a standard pass](/checkout-error-when-adding-a-standard-pass.md)