The Open till feature for POS allows you or your staff to open the cash drawer at your point of sale.
This guide walks through how to open the till drawer from POS.
Open the till drawer
To open the till drawer from POS, follow the steps below.
- From POS, select More in the bottom left of the screen.
- Select Open till from the menu options.
- This will trigger a receipt to be printed and your till drawer will open.
If your permissions only give you access to POS, you will need to have someone with Administrator or Manager-level access to authorise this action by typing in their POS PIN. Any staff with a manager code can also authorise this action.
Depending on your POS settings, you may get a prompt to leave a Till note. When you select Submit, the print dialog will offer you the option to print a receipt for this. Select Cancel if you don't want to print a record of this.
Find notes from staff who opened the till drawer
If you'd like to view the notes your staff have left when they've opened the till drawer, follow the steps below.
- From POS, select More in the bottom left of the screen.
- Select Settings > Current till session.
- Scroll down to Till history to view all till notes that have been left for the current session.
From here, you can also record any cash added into the till, or taken out of the till. To learn more, read the guide Open, close and edit till sessions.
If your permissions only give you access to POS, you will need to have someone with Administrator or Manager-level access to authorise this action by typing in their POS PIN. Any staff with a manager code can also authorise this action.