Create quantity-based price rules [On request]

Quantity-based price rules automatically adjust ticket prices based on the number of guest tickets purchased for session and standard pass products.

These rules use quantity tiers, where different price levels are set for specific ticket quantities — for example, buying 3 or more tickets triggers a lower price per ticket. The same price rule can be applied to multiple products, allowing you to manage pricing consistently across your offerings. This encourages guests to buy more and save while increasing your revenue.

Lower prices for larger purchases

If you're struggling to fill activities that allow one booking to reserve an entire space for a time slot (like escape rooms), quantity-based pricing can help. These rules lower the cost as the number of tickets in a booking goes up. Whether guests book online, at POS, or through Venue Manager, the lower price applies once a set number of tickets is purchased. This encourages larger group bookings, maximizing space and revenue.

See how a product configured with a quantity-based price rule appears in each sales channel. 

Online checkout POS Venue Manager

The example below shows a guest purchasing tickets with a quantity-based price rule applied. Once the guest buys three or more tickets, regardless of the ticket type, the price per ticket automatically decreases. In this example, a minimum purchase of two tickets has also been set in the product's additional options settings.

When selling tickets with a quantity-based price rule from POS, the price per ticket automatically adjusts once the ticket quantity reaches a tier configured for a lower price (eg three or more tickets overall). A notification appears to inform the staff member that the price rule has been applied and the adjusted price for the tier is applied to each ticket.

When booking an activity with a price rule applied in Venue Manager, the staff member is notified if the product is linked to a quantity-based price rule. Once the number of tickets qualifies for a lower-priced quantity tier, the reduced price is automatically applied to each ticket. 

Key terms

Quantity-based
price rule

A pricing strategy that adjusts ticket prices based on how many tickets guests purchase. Guests need to purchase a specific number of tickets within a set range (quantity tier) to qualify for the lower cost per ticket.

Quantity tier

Defined ticket ranges that determine pricing. For example, 1-2 tickets might have one price, while 3 or more tickets are offered at a lower price. Different prices can be set for each ticket type at each tier.

Product variation

Different ticket types, such as adult, child, student or senior tickets.

Quantity calculations

The total number of tickets needed to qualify for a quantity tier can be calculated in two ways.

Any ticket type: Combine different ticket types (eg adult and child tickets) so the combined total qualifies for a lower price.

One ticket type: Count each ticket type separately, meaning the total for each specific ticket type qualifies for a lower-priced quantity tier.

Create a quantity-based price rule

There are two main steps to creating a quantity-based price rule.

1. First, set the price rule, including the quantity tiers — specific ticket ranges that trigger different prices — and how tickets are counted to qualify for each tier.
2. Then, apply the rule to the session or standard pass in the product settings and set the prices for each ticket type at each quantity tier.

Step 1: Set up a quantity-based price rule

First, set up the price rule by defining the quantity tiers and deciding how ticket purchases count toward reaching each tier.

1. From Venue Manager, go to Products > Price rules > Create price rules.
2. Enter a name for the price rule.
3. Decide how different ticket types are counted towards a quantity tier:
   
   
   • Any product variation: This option combines all ticket types (eg adult and child tickets) to qualify for a lower-priced quantity tier.
   • A specific product variation: This option counts each ticket type separately, meaning adult and child tickets qualify individually for a lower-priced quantity tier, without combining their total count.
     
     
4. Create the quantity tiers and enter the number of tickets that guests must purchase to qualify for each tier.
   
   
   • By default, there are two quantity tiers:
     
     
     • The first tier applies to regular pricing, where you can set the number of tickets available at this price (eg 1-2 tickets).
     • The "Max" tier allows guests to purchase tickets up to the session’s full capacity at the adjusted price (eg 3 to maximum number of tickets available).
     • You'll set the adjusted prices for each ticket type and tier in the product's settings.
       
       
   • To add more tiers, select Add quantity tier and enter the ticket range for each (eg 1-2 tickets, 3-5 tickets, 6-Max, etc).
     
     
     
     
5. Select Save. The price rule appears in the All rules table, where you can view, access and manage all rules you've created. Read on below to learn more. 

Step 2: Apply the price rule to a product and set the prices per tier

Quantity-based price rules can be used with session or standard pass products only. You can apply the same price rule to multiple products.

Once you've created the price rule, apply it to a product in its settings, then enter the price per ticket for each quantity tier.

1. From Venue Manager, go to Products > All products.
2. Search for and select the session pass or standard pass product you want to apply the price rule to.
3. In the Session pass details section, go to Price rules and choose the quantity-based price rule from the drop-down menu. This makes sure that the price adjusts based on the number of tickets purchased according to the price rule.
   
   
4. For each ticket variation within the product, set the prices for each quantity tier. When guests add the set number of tickets that qualify for the adjusted price, the price per ticket automatically updates. 
   
   

Edit and delete price rules

• Once a qunatity-based price rule is applied to a product, you can only update its name.
• You can edit or delete a price rule if it hasn’t been applied to any products. To make changes, first remove the rule from all products it's linked to by switching the product back to Fixed price.
• You can edit the prices for each quantity tier in a product's settings at any time. These will only apply to new guest purchases.

To see which products have a price rule applied in Venue Manager:

1. From Venue Manager, go to Products > Price rules.
2. A list of all price rules and the products which each rule is applied appears.

This helps you manage the price rules assigned to different products in your venue.

Edit bookings with price rules

Guests can edit their bookings with price rules applied through their online accounts, and staff can do the same in Venue Manager or at POS.

The prices automatically adjust according to the price rule configuration and prices entered for each ticket type and tier in its settings.

Example 1: Buy more tickets of any type and save

Price rule setup

Here’s an example of a price rule where any product variation (ticket type) counts toward the total, with two quantity tiers: 1 to 3 tickets, 4 to max tickets (up to each product's resource capacity).

Applied to a session pass product

Here’s an example of the above quantity-based price rule applied to a session pass product: regular prices are set for each ticket type in the 1 to 3 ticket tier, with lower prices applied for each ticket type in the 4+ ticket tier.

Minimum purchase enabled

The product is configured with a minimum purchase requirement of two tickets, regardless of the ticket type. This ensures that every booking includes at least two tickets, as in this example, a single booking has exclusive use of the room (single-booking resource).

Guest purchase online

Here’s how the adjusted lower prices appear to guests when purchasing 2 adult tickets, 2 child tickets and 1 over 60s ticket (a total of 5 tickets combined) in the online checkout. This qualifies each ticket type for the 4+ quantity tier pricing.

Example 2: Buy more tickets of one type and save

Here’s an example price rule with a specific product variation (ticket type) enabled, which counts only purchases of the same ticket towards a quantity tier's lower price for that ticket.

This approach can help you target specific guest segments with lower pricing (eg more kids, potentially resulting in more family members attending).

Price rule setup

Here's an example quantity-based price rule configured for a specific product variation (ticket type). For example, adult and child tickets qualify separately for a quantity tier's prices. 

Applied to a session pass

Here's the price rule above applied to the product, and the pricing per ticket for each quantity tier entered. To qualify for the lower price when purchasing adult tickets, the guest must purchase 3 or more tickets and the price for adult tickets only is adjusted. This works in the same way when purchasing child tickets. 

Guest purchase online

This is how the cost per ticket and adjusted prices appear for guests purchasing online. To qualify for the pricing rule on adult tickets, a guest must purchase 3 or more adult tickets. Similarly, they would need to buy 3 or more child tickets to receive the lower price for child tickets. This encourages the guest to purchase more tickets of one type and save. 

FAQs

Can I apply one price rule to multiple products?

Yes, a single price rule can be linked to multiple session and standard pass products through each product's individual settings.

How are ticket quantities calculated to qualify for a tier?

Ticket quantities can be calculated either by combining all ticket types or by counting each ticket type separately, depending on the option configured when creating the price rule.

Can I edit or delete a price rule after it’s been applied?

To edit or delete a price rule, you must first unlink it from any products it’s applied to. You can adjust quantity tier prices in the product settings, but changes will only affect new guest purchases.

Can I edit a booking with a quantity-based price rule applied?

Yes, you can. The pricing will update automatically based on the price rule and applicable quantity tier. Bookings can be edited in Venue Manager, at POS or by guests in their online accounts.

Can I use quantity-based price rules for all types of session or standard pass tickets?

No, quantity-based price rules cannot be applied to ticket variations that use consecutive sessions or the group ticket option.