# Roller

> Knowledge base documentation for Roller.

## ROLLER Help Center

- [Welcome](https://mysupport.roller.software/docs/welcome.md)
- [Getting started with ROLLER 101](https://mysupport.roller.software/docs/getting-started-with-roller-101.md)
- [Getting started checklist: quick start guide](https://mysupport.roller.software/docs/getting-started-checklist-quick-start-guide.md)
- [Activate your account to log in](https://mysupport.roller.software/docs/activate-your-account-to-log-in.md)
- [Sign in to ROLLER](https://mysupport.roller.software/docs/sign-in-to-roller.md)
- [Find your way around Venue Manager](https://mysupport.roller.software/docs/find-your-way-around-venue-manager.md)
- [Use keyboard shortcuts](https://mysupport.roller.software/docs/use-keyboard-shortcuts.md)
- [ROLLER glossary](https://mysupport.roller.software/docs/roller-glossary.md)
- [ROLLER Playground](https://mysupport.roller.software/docs/roller-playground.md)
- [Set up your Pro plan](https://mysupport.roller.software/docs/set-up-your-pro-plan.md)
- [Set up your Premium plan](https://mysupport.roller.software/docs/set-up-your-premium-plan.md)
- [Implementation training plan](https://mysupport.roller.software/docs/implementation-training-plan.md)
- [Training checklist](https://mysupport.roller.software/docs/training-checklist.md)
- [Add your brand logos, images and colors](https://mysupport.roller.software/docs/add-your-brand-logos-images-and-colors.md)
- [Customize email templates](https://mysupport.roller.software/docs/customize-your-email-templates.md)
- [Customize receipt templates](https://mysupport.roller.software/docs/customize-your-receipt-templates.md)
- [Customize ticket templates](https://mysupport.roller.software/docs/customize-your-ticket-templates.md)
- [Design guidelines for brand and appearance](https://mysupport.roller.software/docs/design-guidelines-for-brand-and-appearance.md)
- [Enable or suppress specific ROLLER-generated emails](https://mysupport.roller.software/docs/enable-or-suppress-specific-roller-generated-emails.md)
- [Master and itemized ticket templates](https://mysupport.roller.software/docs/master-and-itemized-ticket-templates.md)
- [What to expect when importing data](https://mysupport.roller.software/docs/what-to-expect-when-importing-data.md)
- [Test imported data in Playground](https://mysupport.roller.software/docs/test-your-imported-data-in-your-playground.md)
- [Prepare a CSV file for importing signed waiver data](https://mysupport.roller.software/docs/prepare-a-csv-file-for-importing-signed-waiver-data.md)
- [Export data from CenterEdge](https://mysupport.roller.software/docs/export-data-from-centeredge.md)
- [Add key venue settings](https://mysupport.roller.software/docs/add-your-key-venue-settings.md)
- [Receive emails for new bookings](https://mysupport.roller.software/docs/receive-emails-for-new-bookings.md)
- [Restrict past booking modifications](https://mysupport.roller.software/docs/restrict-past-booking-modifications.md)
- [Add policy details: terms and conditions, privacy and subscriber opt-in](https://mysupport.roller.software/docs/add-policy-details-terms-and-conditions-privacy-and-subscriber-opt-in.md)
- [Get started with products, resources and schedules](https://mysupport.roller.software/docs/get-started-with-products-resources-and-schedules.md)
- [Get started with products](https://mysupport.roller.software/docs/get-started-with-products.md)
- [Create and organize product tags in Venue Manager](https://mysupport.roller.software/docs/create-and-organize-product-tags-in-venue-manager.md)
- [Create and manage your products](https://mysupport.roller.software/docs/create-and-manage-your-products.md)
- [Create product categories](https://mysupport.roller.software/docs/create-your-product-categories.md)
- [Create session pass products](https://mysupport.roller.software/docs/create-your-session-pass-products.md)
- [Create standard pass products](https://mysupport.roller.software/docs/create-your-standard-pass-products.md)
- [Set up group pricing on session passes](https://mysupport.roller.software/docs/set-up-group-pricing-on-session-passes.md)
- [Set up game-based (per guest) session passes](https://mysupport.roller.software/docs/set-up-game-based-per-guest-session-passes.md)
- [Allow guests to book consecutive sessions at a discounted price](https://mysupport.roller.software/docs/allow-guests-to-book-consecutive-sessions-at-a-discounted-price.md)
- [Create a group pass using a standard pass product](https://mysupport.roller.software/docs/create-a-group-pass-using-a-standard-pass-product.md)
- [Event passes using a standard pass product](https://mysupport.roller.software/docs/event-passes-using-a-standard-pass-product.md)
- [Create a manual early bird ticket using ticket settings](https://mysupport.roller.software/docs/create-a-manual-early-bird-ticket-using-ticket-settings.md)
- [Create package products](https://mysupport.roller.software/docs/create-your-package-products.md)
- [Create party package products](https://mysupport.roller.software/docs/create-your-party-package-products.md)
- [About recurring passes](https://mysupport.roller.software/docs/about-recurring-passes.md)
- [Create recurring pass products and schedules](https://mysupport.roller.software/docs/create-your-recurring-pass-products-and-schedules.md)
- [Create stock products](https://mysupport.roller.software/docs/create-your-stock-products.md)
- [Create and edit stock modifiers](https://mysupport.roller.software/docs/create-and-edit-stock-modifiers.md)
- [Create your add-ons](https://mysupport.roller.software/docs/create-your-add-ons.md)
- [Get started with cashless cards](https://mysupport.roller.software/docs/get-started-with-cashless-cards.md)
- [Create cashless game cards](https://mysupport.roller.software/docs/create-your-cashless-game-cards.md)
- [Create cashless card bundles](https://mysupport.roller.software/docs/create-cashless-card-bundles.md)
- [Configure digital wallet memberships and passes](https://mysupport.roller.software/docs/configure-digital-wallet-memberships-and-passes.md)
- [Create a wallet product](https://mysupport.roller.software/docs/create-a-wallet-product.md)
- [Boost revenue with gift cards](https://mysupport.roller.software/docs/boost-revenue-with-gift-cards.md)
- [Create gift card products](https://mysupport.roller.software/docs/create-your-gift-card-products.md)
- [Gift card terms & conditions](https://mysupport.roller.software/docs/gift-card-terms-conditions.md)
- [Create multi-pass products (beta)](https://mysupport.roller.software/docs/create-your-multi-pass-products-beta.md)
- [Create a multi-pass (standard pass for entry-based use)](https://mysupport.roller.software/docs/create-a-multi-pass-standard-pass-for-entry-based-use.md)
- [Create a multi-pass for online bookings (via a discount code)](https://mysupport.roller.software/docs/create-a-multi-pass-for-online-bookings-via-a-discount-code.md)
- [Multi-passes using standard passes](https://mysupport.roller.software/docs/multi-passes-using-standard-passes.md)
- [Create a membership product](https://mysupport.roller.software/docs/create-a-membership-product.md)
- [Create a group membership product (beta)](https://mysupport.roller.software/docs/create-a-group-membership-product-beta.md)
- [Create a membership booking agreement](https://mysupport.roller.software/docs/create-a-booking-agreement.md)
- [Archive or unarchive products](https://mysupport.roller.software/docs/archive-or-unarchive-products.md)
- [Find and update a product in Venue Manager](https://mysupport.roller.software/docs/find-and-update-a-product-in-venue-manager.md)
- [Create resources](https://mysupport.roller.software/docs/create-your-resources.md)
- [Edit venue resources](https://mysupport.roller.software/docs/edit-venue-resources.md)
- [Add a new resource to an existing session product](https://mysupport.roller.software/docs/add-a-new-resource-to-an-existing-session-product.md)
- [Bulk schedule updates with operating hours](https://mysupport.roller.software/docs/bulk-schedule-updates-with-operating-hours.md)
- [Set up and manage operating hours](https://mysupport.roller.software/docs/set-up-and-manage-operating-hours.md)
- [Create your product schedules using operating hours](https://mysupport.roller.software/docs/create-your-product-schedules-using-operating-hours.md)
- [Edit, duplicate and customize product schedules](https://mysupport.roller.software/docs/edit-duplicate-and-customize-product-schedules.md)
- [Create regular peak and off-peak schedules fully linked to operating hours](https://mysupport.roller.software/docs/create-regular-peak-and-off-peak-schedules-fully-linked-to-operating-hours.md)
- [Create a regular schedule that's partially linked to operating hours](https://mysupport.roller.software/docs/create-a-regular-schedule-that-s-partially-linked-to-operating-hours.md)
- [Create a regular schedule that's not linked to operating hours](https://mysupport.roller.software/docs/create-a-regular-schedule-that-s-not-linked-to-operating-hours.md)
- [Create fully customized sessions](https://mysupport.roller.software/docs/create-fully-customized-sessions.md)
- [Create midnight sessions linked to operating hours](https://mysupport.roller.software/docs/create-midnight-sessions-linked-to-operating-hours.md)
- [Migrate existing product schedules to operating hours](https://mysupport.roller.software/docs/migrate-existing-product-schedules-to-operating-hours.md)
- [Adjust tax and fees](https://mysupport.roller.software/docs/adjust-your-tax-and-fees.md)
- [Set up multi-component tax rates (on request)](https://mysupport.roller.software/docs/set-up-multi-component-tax-rates-on-request.md)
- [Set up reporting categories and GL codes](https://mysupport.roller.software/docs/set-up-and-manage-reporting-categories-and-gl-codes-1.md)
- [Override default tax rate for specific products](https://mysupport.roller.software/docs/override-default-tax-rate-for-specific-products.md)
- [Map GL accounts and tax rates for the Xero Export](https://mysupport.roller.software/docs/map-gl-accounts-and-tax-rates-for-the-xero-export-1.md)
- [Cash rounding for penny-free currencies](https://mysupport.roller.software/docs/cash-rounding-for-penny-free-currencies.md)
- [Fiscal compliance in Germany](https://mysupport.roller.software/docs/fiscal-compliance-in-germany.md)
- [German compliance: Right of "withdrawal" when selling to EU guests](https://mysupport.roller.software/docs/german-compliance-right-of-withdrawal-when-selling-to-eu-guests.md)
- [Using ROLLER data with DATEV for German venues](https://mysupport.roller.software/docs/using-roller-data-with-datev-for-german-venues.md)
- [EFSTA fiscal compliance in Norway](https://mysupport.roller.software/docs/efsta-fiscal-compliance-in-norway.md)
- [EFSTA fiscal compliance in Sweden](https://mysupport.roller.software/docs/efsta-fiscal-compliance-in-sweden.md)
- [ROLLER + EFSTA integration for Spain](https://mysupport.roller.software/docs/roller-efsta-integration-for-spain.md)
- [Apply the temporary UK VAT rate reduction to your products in summer 2026](https://mysupport.roller.software/docs/apply-the-temporary-uk-vat-rate-reduction-to-your-products-in-summer-2026.md)
- [How do I test my fiskaly connection?](https://mysupport.roller.software/docs/how-do-i-test-my-fiskaly-connection.md)
- [Create staff members](https://mysupport.roller.software/docs/create-staff-members.md)
- [Create and manage staff roles and permissions](https://mysupport.roller.software/docs/create-and-manage-staff-roles-and-permissions.md)
- [Manage staff accounts and key venue contacts](https://mysupport.roller.software/docs/manage-staff-accounts-and-key-venue-contacts.md)
- [Permissions by feature and role](https://mysupport.roller.software/docs/permissions-by-feature-and-role.md)
- [Enable multi-factor authentication (MFA) for Venue Manager](https://mysupport.roller.software/docs/enable-multi-factor-authentication-mfa-for-venue-manager.md)
- [Log in to Venue Manager with multi-factor authentication (MFA)](https://mysupport.roller.software/docs/log-in-to-venue-manager-with-multi-factor-authentication-mfa.md)
- [Set up manager approval for POS actions](https://mysupport.roller.software/docs/set-up-manager-approval-for-pos-actions.md)
- [Change staff passwords and POS PINs](https://mysupport.roller.software/docs/change-staff-passwords-and-pos-pins.md)
- [Get started with online waivers](https://mysupport.roller.software/docs/get-started-with-online-waivers-1.md)
- [Create a waiver](https://mysupport.roller.software/docs/create-a-waiver.md)
- [Configure online waiver settings](https://mysupport.roller.software/docs/configure-online-waiver-settings.md)
- [Update your waiver agreement](https://mysupport.roller.software/docs/update-your-waiver-agreement.md)
- [Create a membership booking agreement](https://mysupport.roller.software/docs/create-a-booking-agreement-1.md)
- [Create a custom form](https://mysupport.roller.software/docs/create-a-custom-form.md)
- [Add forms to products to collect additional guest information online](https://mysupport.roller.software/docs/add-forms-to-products-to-collect-additional-guest-information-online.md)
- [Add questions & checkboxes for guest consent prior to buying online](https://mysupport.roller.software/docs/add-questions-checkboxes-for-guest-consent-prior-to-buying-online.md)
- [Edit forms](https://mysupport.roller.software/docs/edit-your-forms.md)
- [View active and previous waiver history](https://mysupport.roller.software/docs/view-active-and-previous-waiver-history.md)
- [View and export all form responses from Venue Manager](https://mysupport.roller.software/docs/view-and-export-all-form-responses-from-venue-manager.md)
- [View and manage signed waivers from Venue Manager](https://mysupport.roller.software/docs/view-and-manage-signed-waivers-from-venue-manager-1.md)
- [Extend your capabilities with our integrations](https://mysupport.roller.software/docs/extend-your-capabilities-with-our-integrations.md)
- [ROLLER + Google Things to do integration](https://mysupport.roller.software/docs/roller-google-things-to-do-integration.md)
- [ROLLER + Sacoa cashless card integration](https://mysupport.roller.software/docs/roller-sacoa-cashless-card-integration.md)
- [ROLLER + Amusement Connect cashless card integration](https://mysupport.roller.software/docs/roller-amusement-connect-cashless-card-integration.md)
- [ROLLER + Intercard cashless card integration](https://mysupport.roller.software/docs/roller-intercard-cashless-card-integration.md)
- [ROLLER + Alvarado integration](https://mysupport.roller.software/docs/roller-alvarado-integration.md)
- [ROLLER + Workforce.com integration](https://mysupport.roller.software/docs/roller-workforce-com-integration.md)
- [ROLLER + Yellow Dog integration](https://mysupport.roller.software/docs/roller-yellow-dog-integration.md)
- [ROLLER + Groupon integration](https://mysupport.roller.software/docs/roller-groupon-integration.md)
- [ROLLER + Zen Global](https://mysupport.roller.software/docs/roller-zen-global.md)
- [Get started with channel management in ROLLER](https://mysupport.roller.software/docs/get-started-with-channel-management-in-roller.md)
- [ROLLER + Viator (and Tripadvisor) integration](https://mysupport.roller.software/docs/roller-viator-and-tripadvisor-integration.md)
- [ROLLER + Tiqets integration](https://mysupport.roller.software/docs/roller-tiqets-integration.md)
- [ROLLER + Klook integration](https://mysupport.roller.software/docs/roller-klook-integration.md)
- [ROLLER + GetYourGuide integration](https://mysupport.roller.software/docs/roller-getyourguide-integration.md)
- [ROLLER + Civitatis integration](https://mysupport.roller.software/docs/roller-civitatis-integration.md)
- [ROLLER + Trip.com integration](https://mysupport.roller.software/docs/roller-trip-com-integration.md)
- [Channel management FAQs](https://mysupport.roller.software/docs/channel-management-faqs.md)
- [API overview](https://mysupport.roller.software/docs/api-overview.md)
- [Reporting API overview](https://mysupport.roller.software/docs/data-api.md)
- [Manage API excess call usage](https://mysupport.roller.software/docs/manage-api-excess-call-usage.md)
- [What’s the difference between a standard pass and a session pass?](https://mysupport.roller.software/docs/what-s-the-difference-between-a-standard-pass-and-a-session-pass.md)
- [How do I change the session pass product duration?](https://mysupport.roller.software/docs/how-do-i-change-the-session-pass-product-duration.md)
- [Why can't guests book on Groupon more than 30 days out?](https://mysupport.roller.software/docs/why-can-t-guests-book-on-groupon-more-than-30-days-out.md)
- [About session and standard pass purchase limits](https://mysupport.roller.software/docs/about-purchase-limits-in-venue-manager.md)
- [Why can't I delete products in Venue Manager?](https://mysupport.roller.software/docs/why-can-t-i-delete-products-in-venue-manager.md)
- [Why can't I update the resources on my product?](https://mysupport.roller.software/docs/why-can-t-i-update-the-resources-on-my-product.md)
- [How do I change the expiration date of a gift card?](https://mysupport.roller.software/docs/how-do-i-change-the-expiration-date-of-a-gift-card.md)
- [What are the requirements for physical gift cards?](https://mysupport.roller.software/docs/what-are-the-requirements-for-physical-gift-cards.md)
- [How do I update my membership prices?](https://mysupport.roller.software/docs/how-do-i-update-my-membership-prices.md)
- [Why do my membership cards have extra information after printing?](https://mysupport.roller.software/docs/why-do-my-membership-cards-have-extra-information-after-printing.md)
- [Why is a membership discounting more than it should?](https://mysupport.roller.software/docs/why-is-a-membership-discounting-more-than-it-should.md)
- [How do I create an open price product to sell at POS?](https://mysupport.roller.software/docs/how-do-i-create-an-open-price-product-to-sell-at-pos.md)
- [What’s the difference between a stock and add-on product?](https://mysupport.roller.software/docs/what-s-the-difference-between-a-stock-and-add-on-product.md)
- [Why is my Playground not showing all my products and configuration?](https://mysupport.roller.software/docs/why-is-my-playground-not-showing-all-my-products-and-configuration.md)
- [Get started with price rules](https://mysupport.roller.software/docs/get-started-with-price-rules.md)
- [Create a time-based price rule](https://mysupport.roller.software/docs/create-a-time-based-price-rule.md)
- [Create an early bird price rule](https://mysupport.roller.software/docs/create-an-early-bird-price-rule.md)
- [Create a quantity-based price rule](https://mysupport.roller.software/docs/create-a-quantity-based-price-rule.md)
- [Manage and optimize price rules](https://mysupport.roller.software/docs/manage-and-optimize-your-price-rules.md)
- [Get started with discount codes](https://mysupport.roller.software/docs/get-started-with-discount-codes.md)
- [Favorite, edit and archive a discount code](https://mysupport.roller.software/docs/favorite-edit-and-archive-a-discount-code.md)
- [Create a percentage discount code](https://mysupport.roller.software/docs/create-a-percentage-discount-code.md)
- [Create a fixed amount discount code](https://mysupport.roller.software/docs/create-a-fixed-amount-discount-code.md)
- [Create a flat price discount code](https://mysupport.roller.software/docs/create-a-flat-price-discount-code.md)
- [Create a Buy & Get discount code](https://mysupport.roller.software/docs/create-a-buy-get-discount-code.md)
- [Customize the email template for issued discount codes](https://mysupport.roller.software/docs/customize-the-email-template-for-issued-discount-codes.md)
- [Share a discount with a checkout link](https://mysupport.roller.software/docs/share-a-discount-with-a-checkout-link.md)
- [Automatically apply discount codes in overlay checkout](https://mysupport.roller.software/docs/automatically-apply-discount-codes-in-overlay-checkout.md)
- [Add or remove discounts from a booking in Venue Manager](https://mysupport.roller.software/docs/add-or-remove-discounts-from-a-booking-in-venue-manager.md)
- [Offer discounts on recurring memberships](https://mysupport.roller.software/docs/offer-discounts-on-recurring-memberships.md)
- [Troubleshoot POS discount code redemption errors](https://mysupport.roller.software/docs/troubleshoot-pos-discount-code-redemption-errors.md)
- [Track discount code usage](https://mysupport.roller.software/docs/track-discount-code-usage.md)
- [Boost revenue with gift cards](https://mysupport.roller.software/docs/boost-revenue-with-gift-cards-1.md)
- [Create gift card products](https://mysupport.roller.software/docs/create-your-gift-card-products-1.md)
- [Gift card terms & conditions](https://mysupport.roller.software/docs/gift-card-terms-conditions-1.md)
- [Issue and take payment for gift cards from Venue Manager](https://mysupport.roller.software/docs/issue-and-take-payment-for-gift-cards-from-venue-manager.md)
- [Send physical gift cards purchased online](https://mysupport.roller.software/docs/send-physical-gift-cards-purchased-online.md)
- [Receiving a digital gift card from ROLLER](https://mysupport.roller.software/docs/receiving-a-digital-gift-card-from-roller.md)
- [Resend a gift card email from Venue Manager](https://mysupport.roller.software/docs/resend-a-gift-card-email-from-venue-manager.md)
- [Edit gift card details from Venue Manager](https://mysupport.roller.software/docs/edit-gift-card-details-from-venue-manager.md)
- [Refund bookings to gift cards](https://mysupport.roller.software/docs/refund-bookings-to-gift-cards.md)
- [Redeem gift cards for gift card only venues](https://mysupport.roller.software/docs/redeem-gift-cards-for-gift-card-only-venues.md)
- [Issue a physical gift card at POS](https://mysupport.roller.software/docs/issue-a-physical-gift-card-at-pos.md)
- [View gift card details and balance at POS](https://mysupport.roller.software/docs/view-gift-card-details-and-balance-at-pos.md)
- [View and export gift card data](https://mysupport.roller.software/docs/view-and-export-gift-card-data.md)
- [View total gift card sales and remaining balance](https://mysupport.roller.software/docs/view-total-gift-card-sales-and-remaining-balance.md)
- [Track gift card revenue under accrual accounting](https://mysupport.roller.software/docs/track-gift-card-revenue-under-accrual-accounting.md)
- [Can I repurpose used gift cards?](https://mysupport.roller.software/docs/can-i-repurpose-used-gift-cards.md)
- [How do I issue a large number of gift cards at once?](https://mysupport.roller.software/docs/how-do-i-issue-a-large-number-of-gift-cards-at-once.md)
- [Can I issue a gift card as a gift or donation?](https://mysupport.roller.software/docs/can-i-issue-a-gift-card-as-a-gift-or-donation.md)
- [How do I change the expiration date of a gift card?](https://mysupport.roller.software/docs/how-do-i-change-the-expiration-date-of-a-gift-card-1.md)
- [Create and manage bookings from Venue Manager](https://mysupport.roller.software/docs/create-and-manage-bookings-from-venue-manager.md)
- [Edit bookings from Venue Manager](https://mysupport.roller.software/docs/edit-bookings-from-venue-manager.md)
- [Cancel bookings from Venue Manager](https://mysupport.roller.software/docs/cancel-bookings-from-venue-manager.md)
- [Booking item limits in ROLLER](https://mysupport.roller.software/docs/booking-item-limits-in-roller.md)
- [Streamline booking processes with tentative bookings](https://mysupport.roller.software/docs/streamline-booking-processes-with-tentative-bookings.md)
- [Edit resources for existing bookings in Venue Manager](https://mysupport.roller.software/docs/edit-resources-for-existing-bookings-in-venue-manager.md)
- [Edit the expiry of a purchased standard pass in Venue Manager](https://mysupport.roller.software/docs/edit-the-expiry-of-a-purchased-standard-pass-in-venue-manager.md)
- [Manage a booking from its activity stream](https://mysupport.roller.software/docs/manage-a-booking-from-its-activity-stream.md)
- [Review bookings before confirming them](https://mysupport.roller.software/docs/review-bookings-before-confirming-them.md)
- [Download tickets for a booking from Venue Manager](https://mysupport.roller.software/docs/download-tickets-for-a-booking-from-venue-manager.md)
- [Search for bookings, guests or members from Venue Manager](https://mysupport.roller.software/docs/search-for-bookings-guests-or-members-from-venue-manager.md)
- [Manage bookings from All bookings in Venue Manager](https://mysupport.roller.software/docs/manage-bookings-from-all-bookings-in-venue-manager.md)
- [Manage guest wristband allocation](https://mysupport.roller.software/docs/manage-guest-wristband-allocation.md)
- [Optimize your ROLLER setup](https://mysupport.roller.software/docs/increase-revenue-and-reduce-admin-with-roller.md)
- [Issue and track refunds](https://mysupport.roller.software/docs/issue-and-track-refunds.md)
- [Refund bookings from Venue Manager](https://mysupport.roller.software/docs/refund-bookings-from-venue-manager.md)
- [Refund Adyen & WorldPay credit card payments in Venue Manager](https://mysupport.roller.software/docs/refund-adyen-worldpay-credit-card-payments-in-venue-manager.md)
- [Charge stored payment methods for amounts owing in Venue Manager](https://mysupport.roller.software/docs/charge-stored-payment-methods-for-amounts-owing-in-venue-manager.md)
- [Manage incomplete payments](https://mysupport.roller.software/docs/manage-incomplete-payments.md)
- [Send payment request links via SMS or email](https://mysupport.roller.software/docs/send-payment-request-links-via-sms-or-email.md)
- [Send and manage invoices](https://mysupport.roller.software/docs/send-and-manage-invoices.md)
- [Find the transaction history for a booking](https://mysupport.roller.software/docs/find-the-transaction-history-for-a-booking.md)
- [Operationalize Venue Manager payments](https://mysupport.roller.software/docs/operationalize-venue-manager-payments.md)
- [Email receipts to guests from Venue Manager](https://mysupport.roller.software/docs/email-receipts-to-guests-from-venue-manager.md)
- [Send an order confirmation email from the booking in Venue Manager](https://mysupport.roller.software/docs/send-an-order-confirmation-email-from-the-booking-in-venue-manager.md)
- [Send emails and log calls from the booking's activity stream](https://mysupport.roller.software/docs/send-emails-and-log-calls-from-the-booking-s-activity-stream.md)
- [Email delivery status](https://mysupport.roller.software/docs/email-delivery-status.md)
- [Book multiple guest sessions at POS](https://mysupport.roller.software/docs/book-multiple-guest-sessions-at-pos.md)
- [Adjust items in existing bookings at POS](https://mysupport.roller.software/docs/adjust-items-in-existing-bookings-at-pos.md)
- [Take payments on existing bookings at POS](https://mysupport.roller.software/docs/take-payments-on-existing-bookings-at-pos.md)
- [Take split payments at POS](https://mysupport.roller.software/docs/take-split-payments-at-pos.md)
- [Send payment links from POS](https://mysupport.roller.software/docs/send-payment-links-from-pos.md)
- [Email receipts to guests from POS](https://mysupport.roller.software/docs/email-receipts-to-guests-from-pos.md)
- [Refund bookings from POS](https://mysupport.roller.software/docs/refund-bookings-from-pos.md)
- [Reschedule bookings at POS](https://mysupport.roller.software/docs/reschedule-bookings-at-pos.md)
- [Redeem bookings and assign waivers at POS](https://mysupport.roller.software/docs/redeem-bookings-and-assign-waivers-at-pos.md)
- [View and manage guest ticket details and photos at POS](https://mysupport.roller.software/docs/view-and-manage-guest-ticket-details-and-photos-at-pos.md)
- [Get started with POS capacity view](https://mysupport.roller.software/docs/get-started-with-pos-capacity-view.md)
- [Assign staff members to bookings](https://mysupport.roller.software/docs/assign-staff-members-to-bookings.md)
- [Download a party summary for the day](https://mysupport.roller.software/docs/download-a-party-summary-for-the-day.md)
- [Manage invitations with the party guest list](https://mysupport.roller.software/docs/manage-invitations-with-the-party-guest-list.md)
- [Organize the day with printed run sheets](https://mysupport.roller.software/docs/organize-the-day-with-printed-run-sheets.md)
- [Streamline operations with run sheets](https://mysupport.roller.software/docs/streamline-operations-with-run-sheets.md)
- [Manage and report on party package bookings](https://mysupport.roller.software/docs/manage-and-report-on-party-package-bookings.md)
- [Edit party package bookings from Venue Manager and POS](https://mysupport.roller.software/docs/edit-party-package-bookings-from-venue-manager-and-pos.md)
- [Manage party package add-on availability using stock periods](https://mysupport.roller.software/docs/manage-party-package-add-on-availability-using-stock-periods.md)
- [Manage party bookings with ease using online accounts](https://mysupport.roller.software/docs/manage-party-bookings-with-ease-using-online-accounts.md)
- [Get started with online waivers](https://mysupport.roller.software/docs/get-started-with-online-waivers.md)
- [Get waivers signed before or on arrival](https://mysupport.roller.software/docs/get-waivers-signed-before-or-on-arrival.md)
- [Improve guest arrival flow with QR codes for waiver completion](https://mysupport.roller.software/docs/improve-your-guest-arrival-flow-with-qr-codes-for-waiver-completion.md)
- [Create a waiver QR code sign for fast check-ins](https://mysupport.roller.software/docs/create-a-waiver-qr-code-sign-for-fast-check-ins.md)
- [Send waiver requests by SMS/text or email from Venue Manager](https://mysupport.roller.software/docs/send-waiver-requests-by-sms-text-or-email-from-venue-manager.md)
- [View and manage signed waivers from Venue Manager](https://mysupport.roller.software/docs/view-and-manage-signed-waivers-from-venue-manager.md)
- [Redeem bookings and assign waivers at POS](https://mysupport.roller.software/docs/redeem-bookings-and-assign-waivers-at-pos-2.md)
- [View and manage guest ticket details and photos at POS](https://mysupport.roller.software/docs/view-and-manage-guest-ticket-details-and-photos-at-pos-2.md)
- [Redeem memberships at POS](https://mysupport.roller.software/docs/redeem-memberships-at-pos.md)
- [Park bookings at POS](https://mysupport.roller.software/docs/park-bookings-at-pos.md)
- [Capture custom ticket IDs at POS](https://mysupport.roller.software/docs/capture-custom-ticket-ids-at-pos.md)
- [Bulk assign custom ticket IDs in Venue Manager](https://mysupport.roller.software/docs/bulk-assign-custom-ticket-ids-in-venue-manager.md)
- [Redeem a membership in Venue Manager](https://mysupport.roller.software/docs/redeem-a-membership-in-venue-manager.md)
- [Getting started with the Mobile Check-in app](https://mysupport.roller.software/docs/getting-started-with-the-mobile-check-in-app.md)
- [Search for and redeem tickets using the Mobile Check-in app](https://mysupport.roller.software/docs/search-for-and-redeem-tickets-using-the-mobile-check-in-app.md)
- [View and send waivers in the Mobile Check-in app](https://mysupport.roller.software/docs/view-and-send-waivers-in-the-mobile-check-in-app.md)
- [Monitor daily capacity and redemptions](https://mysupport.roller.software/docs/monitor-daily-capacity-and-redemptions.md)
- [Monitor monthly bookings from the calendar in Venue Manager](https://mysupport.roller.software/docs/monitor-monthly-bookings-from-the-calendar-in-venue-manager.md)
- [Temporarily block or reduce capacity of a resource](https://mysupport.roller.software/docs/temporarily-block-or-reduce-capacity-of-a-resource.md)
- [Why can’t I update the date on a booking?](https://mysupport.roller.software/docs/why-can-t-i-update-the-date-on-a-booking.md)
- [Can I redeem a ticket after the booking date has passed?](https://mysupport.roller.software/docs/can-i-redeem-a-ticket-after-the-booking-date-has-passed.md)
- [How do I update my waiver text to be compliant with Florida state laws?](https://mysupport.roller.software/docs/how-do-i-update-my-waiver-text-to-be-compliant-with-florida-state-laws.md)
- [How do I bypass the buffer time for a party package?](https://mysupport.roller.software/docs/how-do-i-bypass-the-buffer-time-for-a-party-package.md)
- [Why am I receiving emails saying bookings are missing locations?](https://mysupport.roller.software/docs/why-am-i-receiving-emails-saying-bookings-are-missing-locations.md)
- [Why does the calendar show more bookings than availability?](https://mysupport.roller.software/docs/why-does-the-calendar-show-more-bookings-than-availability.md)
- [Why is my wristband schedule printing wrong time intervals?](https://mysupport.roller.software/docs/why-is-my-wristband-schedule-printing-wrong-time-intervals.md)
- [Why is the total amount of a recurring membership higher than expected?](https://mysupport.roller.software/docs/why-is-the-total-amount-of-a-recurring-membership-higher-than-expected.md)
- [Can guests sign waivers at SSK without purchasing a ticket?](https://mysupport.roller.software/docs/can-guests-sign-waivers-at-ssk-without-purchasing-a-ticket.md)
- [How do I request a refund letter?](https://mysupport.roller.software/docs/how-do-i-request-a-refund-letter.md)
- [Refund to credit card after gift card refund](https://mysupport.roller.software/docs/refund-to-credit-card-after-gift-card-refund.md)
- [Why did my guest not receive a full refund?](https://mysupport.roller.software/docs/why-did-my-guest-not-receive-a-full-refund.md)
- [How do I search for bookings based off the guest's credit card number?](https://mysupport.roller.software/docs/how-do-i-search-for-bookings-based-off-the-guest-s-credit-card-number.md)
- [How can I switch between venues?](https://mysupport.roller.software/docs/how-can-i-switch-between-venues.md)
- [Should I add tax to a gift card, cashless card or wallet product type?](https://mysupport.roller.software/docs/should-i-add-tax-to-a-gift-card-cashless-card-or-wallet-product-type.md)
- [Why isn’t my calendar showing any bookings?](https://mysupport.roller.software/docs/why-isn-t-my-calendar-showing-any-bookings.md)
- [How do I add products to an existing booking?](https://mysupport.roller.software/docs/how-do-i-add-products-to-an-existing-booking.md)
- [How can I change the party room resource for an existing booking?](https://mysupport.roller.software/docs/how-can-i-change-the-party-room-resource-for-an-existing-booking.md)
- [Why can't I edit or refund a booking in the past?](https://mysupport.roller.software/docs/why-can-t-i-edit-or-refund-a-booking-in-the-past.md)
- [Can I give a refund if the guest does not have a receipt?](https://mysupport.roller.software/docs/can-i-give-a-refund-if-the-guest-does-not-have-a-receipt.md)
- [Can I reactivate a canceled booking?](https://mysupport.roller.software/docs/can-i-reactivate-a-canceled-booking.md)
- [How do I cancel an invoice?](https://mysupport.roller.software/docs/how-do-i-cancel-an-invoice.md)
- [If I archive a product, will this impact bookings already in ROLLER?](https://mysupport.roller.software/docs/if-i-archive-a-product-will-this-impact-bookings-already-in-roller.md)
- [How do I apply a tax exemption to a booking?](https://mysupport.roller.software/docs/how-do-i-apply-a-tax-exemption-to-a-booking.md)
- [Why am I getting a session error when adding tickets to a booking?](https://mysupport.roller.software/docs/why-am-i-getting-a-session-error-when-adding-tickets-to-a-booking.md)
- [Why can’t I enter cent values with a comma or period?](https://mysupport.roller.software/docs/why-can-t-i-enter-cent-values-with-a-comma-or-period.md)
- [Manage guest records in Venue Manager](https://mysupport.roller.software/docs/manage-guest-records-in-venue-manager.md)
- [Create and manage companies in Venue Manager](https://mysupport.roller.software/docs/create-and-manage-companies-and-contacts-from-venue-manager.md)
- [Edit and merge guest records](https://mysupport.roller.software/docs/edit-and-merge-guest-records.md)
- [Export guest records to a CSV file](https://mysupport.roller.software/docs/export-guest-records-to-a-csv-file.md)
- [Assign guest flags and receive banned guest alerts](https://mysupport.roller.software/docs/guest-flags-and-banned-guest-alerts.md)
- [Create guest records at POS](https://mysupport.roller.software/docs/create-guest-records-at-pos.md)
- [Configure online accounts in progressive checkouts](https://mysupport.roller.software/docs/configure-online-accounts-in-progressive-checkouts.md)
- [How guests sign in and use online accounts](https://mysupport.roller.software/docs/sign-in-and-use-online-accounts.md)
- [Encourage guests to manage their own bookings](https://mysupport.roller.software/docs/encourage-guests-to-manage-their-own-bookings.md)
- [Manage guest online accounts](https://mysupport.roller.software/docs/manage-your-online-accounts.md)
- [Create a membership product](https://mysupport.roller.software/docs/create-a-membership-product-1.md)
- [Create a group membership product (beta)](https://mysupport.roller.software/docs/create-a-group-membership-product-beta-1.md)
- [Create a membership booking agreement](https://mysupport.roller.software/docs/create-a-booking-agreement-2.md)
- [Find and manage signed booking agreements in Venue Manager](https://mysupport.roller.software/docs/find-and-manage-signed-booking-agreements-in-venue-manager.md)
- [Membership status](https://mysupport.roller.software/docs/membership-status.md)
- [US-based venues: Membership requirements for click-to-cancel rule](https://mysupport.roller.software/docs/us-based-venues-membership-requirements-for-click-to-cancel-rule.md)
- [Sell recurring payment memberships at POS](https://mysupport.roller.software/docs/sell-recurring-payment-memberships-at-pos.md)
- [Sell fixed-price memberships at POS](https://mysupport.roller.software/docs/sell-fixed-price-memberships-at-pos.md)
- [Redeem memberships at POS](https://mysupport.roller.software/docs/redeem-memberships-at-pos-2.md)
- [Verify member benefits at POS](https://mysupport.roller.software/docs/verify-member-benefits-at-pos.md)
- [Add member photos to a membership at POS](https://mysupport.roller.software/docs/add-member-photos-to-a-membership-at-pos.md)
- [Print membership cards at POS](https://mysupport.roller.software/docs/print-membership-cards-at-pos.md)
- [Enter a custom ID for a membership at POS](https://mysupport.roller.software/docs/enter-a-custom-id-for-a-membership-at-pos.md)
- [Upgrade a non-membership product to a membership at POS](https://mysupport.roller.software/docs/upgrade-a-non-membership-product-to-a-membership-at-pos.md)
- [Upgrade and downgrade memberships at POS](https://mysupport.roller.software/docs/upgrade-and-downgrade-memberships-at-pos-1.md)
- [Search for members in Venue Manager](https://mysupport.roller.software/docs/search-for-members-in-venue-manager.md)
- [Redeem a membership in Venue Manager](https://mysupport.roller.software/docs/redeem-a-membership-in-venue-manager-1.md)
- [Manage all members](https://mysupport.roller.software/docs/manage-all-members.md)
- [Manage payments for recurring memberships](https://mysupport.roller.software/docs/manage-payments-for-recurring-memberships.md)
- [Maximize recurring membership revenue with Smart Dunning](https://mysupport.roller.software/docs/maximize-recurring-membership-revenue-with-smart-dunning.md)
- [Apply credit to a recurring payment membership](https://mysupport.roller.software/docs/applying-credit-to-a-recurring-payment-membership.md)
- [Update recurring membership payment details from POS or Venue Manager](https://mysupport.roller.software/docs/update-recurring-membership-payment-details-from-pos-or-venue-manager.md)
- [Reactivate recurring payment memberships in Venue Manager](https://mysupport.roller.software/docs/reactivate-recurring-payment-memberships-in-venue-manager.md)
- [Cancel memberships from Venue Manager](https://mysupport.roller.software/docs/cancel-memberships-from-venue-manager.md)
- [Calculate pro-rata charges for membership upgrades](https://mysupport.roller.software/docs/calculate-pro-rata-charges-for-membership-upgrades.md)
- [Offer discounts on recurring memberships](https://mysupport.roller.software/docs/offer-discounts-on-recurring-memberships-1.md)
- [Encourage guests to self-serve membership upgrades, renewals and cancellations](https://mysupport.roller.software/docs/encourage-guests-to-self-serve-membership-upgrades-renewals-and-cancellations.md)
- [Pause memberships in Venue Manager and online accounts (beta)](https://mysupport.roller.software/docs/pause-memberships-in-venue-manager-and-online-accounts-beta-1.md)
- [Offer members alternatives before they cancel (beta)](https://mysupport.roller.software/docs/offer-members-alternatives-before-they-cancel-beta.md)
- [Create and manage guest segments](https://mysupport.roller.software/docs/create-and-manage-guest-segments.md)
- [Configure marketing opt-in settings](https://mysupport.roller.software/docs/subscriber-opt-in.md)
- [Get started with guest surveys](https://mysupport.roller.software/docs/get-started-with-guest-surveys.md)
- [Set up and share your guest survey](https://mysupport.roller.software/docs/set-up-and-share-your-guest-survey.md)
- [Analyze guest survey responses](https://mysupport.roller.software/docs/analyze-your-guest-survey-responses.md)
- [Use the guest insights dashboard](https://mysupport.roller.software/docs/use-the-guest-insights-dashboard.md)
- [ROLLER Loyalty early access](https://mysupport.roller.software/docs/roller-loyalty-early-access.md)
- [Get started with ROLLER Loyalty (early access)](https://mysupport.roller.software/docs/get-started-with-roller-loyalty-early-access.md)
- [How loyalty works seamlessly in the background (early access)](https://mysupport.roller.software/docs/how-loyalty-works-seamlessly-in-the-background-early-access.md)
- [Choose the right loyalty rule for your goal (early access)](https://mysupport.roller.software/docs/choose-the-right-loyalty-rule-for-your-goal-early-access.md)
- [Set up loyalty rules and rewards in Venue Manager (early access)](https://mysupport.roller.software/docs/set-up-loyalty-rules-and-rewards-in-venue-manager-early-access.md)
- [Launch and market your loyalty program for maximum impact (early access)](https://mysupport.roller.software/docs/launch-and-market-your-loyalty-program-for-maximum-impact-early-access.md)
- [Run your loyalty program across multiple venues (early access)](https://mysupport.roller.software/docs/run-your-loyalty-program-across-multiple-venues-beta.md)
- [How guests join your loyalty program (early access)](https://mysupport.roller.software/docs/how-guests-join-your-loyalty-program-early-access.md)
- [How loyalty emails work (early access)](https://mysupport.roller.software/docs/how-loyalty-emails-work-early-access.md)
- [Redeem loyalty rewards at POS and online (early access)](https://mysupport.roller.software/docs/redeem-loyalty-rewards-at-pos-and-online-early-access.md)
- [Manage guest loyalty profiles from Venue Manager (early access)](https://mysupport.roller.software/docs/manage-a-guest-s-loyalty-profile-from-venue-manager-early-access.md)
- [Track loyalty activity with loyalty reports (early access)](https://mysupport.roller.software/docs/track-loyalty-activity-with-loyalty-reports-early-access.md)
- [Measure the impact of your loyalty program with Analytics (early access)](https://mysupport.roller.software/docs/measure-the-impact-of-your-loyalty-program-with-analytics-early-access.md)
- [Push guest segments from ROLLER to Campaign Monitor](https://mysupport.roller.software/docs/push-guest-segments-from-roller-to-campaign-monitor.md)
- [Campaign Monitor automation](https://mysupport.roller.software/docs/campaign-monitor-automation.md)
- [Campaign Monitor FAQs](https://mysupport.roller.software/docs/campaign-monitor-faq.md)
- [ROLLER + Patch Retention](https://mysupport.roller.software/docs/roller-patch-retention.md)
- [InMoment integration](https://mysupport.roller.software/docs/inmoment-integration.md)
- [How do I see how many birthdays our guests have in a certain time frame?](https://mysupport.roller.software/docs/how-do-i-see-how-many-birthdays-our-guests-have-in-a-certain-time-frame.md)
- [Reports overview](https://mysupport.roller.software/docs/reports-overview-find-the-report-you-need.md)
- [Right report, right job](https://mysupport.roller.software/docs/right-report-right-job.md)
- [Quick guide: Key concepts & terms in ROLLER reports](https://mysupport.roller.software/docs/quick-guide-key-concepts-terms-in-roller-reports.md)
- [Cash versus accrual accounting](https://mysupport.roller.software/docs/how-roller-tracks-revenue-cash-versus-accrual-accounting.md)
- [Set up reporting categories and GL codes](https://mysupport.roller.software/docs/set-up-and-manage-reporting-categories-and-gl-codes.md)
- [Customize the reporting grid](https://mysupport.roller.software/docs/customize-the-reporting-grid.md)
- [Download reports](https://mysupport.roller.software/docs/download-reports.md)
- [Save and reuse customized views](https://mysupport.roller.software/docs/save-and-reuse-customized-views.md)
- [Scheduled reports](https://mysupport.roller.software/docs/scheduled-reports.md)
- [Notifications when exporting data from ROLLER](https://mysupport.roller.software/docs/notifications-when-exporting-data-from-roller.md)
- [Venue Manager dashboard](https://mysupport.roller.software/docs/the-venue-manager-dashboard.md)
- [Bookings report](https://mysupport.roller.software/docs/bookings-report.md)
- [Attendance report](https://mysupport.roller.software/docs/attendance-report.md)
- [Daily Summary report](https://mysupport.roller.software/docs/daily-summary-report.md)
- [Detailed Transactions report](https://mysupport.roller.software/docs/detailed-transactions-report.md)
- [Transactions by channel](https://mysupport.roller.software/docs/transactions-by-channel.md)
- [Staff Gratuity report](https://mysupport.roller.software/docs/staff-gratuity-report.md)
- [Till Reconciliation report](https://mysupport.roller.software/docs/till-reconciliation-report.md)
- [Invoices report](https://mysupport.roller.software/docs/invoices-report.md)
- [Recurring Payment Log report](https://mysupport.roller.software/docs/recurring-payment-log-report.md)
- [Till Discrepancy by Staff Export report](https://mysupport.roller.software/docs/till-discrepancy-by-staff-export-report.md)
- [ROLLER for bookkeepers](https://mysupport.roller.software/docs/roller-for-bookkeepers.md)
- [Revenue recognition and product expiry rules in ROLLER (accrual accounting)](https://mysupport.roller.software/docs/revenue-recognition-and-product-expiry-rules-in-roller-accrual-accounting.md)
- [Ledger Summary report](https://mysupport.roller.software/docs/ledger-summary-report.md)
- [Revenue Recognition report](https://mysupport.roller.software/docs/revenue-recognition-report.md)
- [Trial Balance report](https://mysupport.roller.software/docs/trial-balance-report.md)
- [Sales Tax report (accrual accounting)](https://mysupport.roller.software/docs/sales-tax-report-accrual-accounting.md)
- [Sales Tax report (cash accounting)](https://mysupport.roller.software/docs/sales-tax-report-cash-accounting.md)
- [Use the Sales Tax report with multi-component tax rates (on request)](https://mysupport.roller.software/docs/use-the-sales-tax-report-with-multi-component-tax-rates-on-request.md)
- [Bookings receivables report](https://mysupport.roller.software/docs/bookings-receivables-report.md)
- [Deferred Revenue by Bookings report](https://mysupport.roller.software/docs/deferred-revenue-by-bookings-report.md)
- [Map GL accounts and tax rates for the Xero Export](https://mysupport.roller.software/docs/map-gl-accounts-and-tax-rates-for-the-xero-export.md)
- [Xero Export (accrual accounting)](https://mysupport.roller.software/docs/xero-export-accrual-accounting.md)
- [Xero Export (cash accounting)](https://mysupport.roller.software/docs/xero-export-cash-accounting.md)
- [How membership revenue is recognized](https://mysupport.roller.software/docs/how-membership-revenue-is-recognized.md)
- [Choose the right membership report](https://mysupport.roller.software/docs/choose-the-right-membership-report.md)
- [Membership Entitlement Redemptions report](https://mysupport.roller.software/docs/membership-entitlement-redemptions-report.md)
- [Detailed Product Sales report](https://mysupport.roller.software/docs/detailed-product-sales-report.md)
- [Stock Sales report](https://mysupport.roller.software/docs/stock-sales-report.md)
- [Cost of Goods report](https://mysupport.roller.software/docs/cost-of-goods-report.md)
- [Gift Card Sales report](https://mysupport.roller.software/docs/gift-card-sales-report.md)
- [Sales by Modifier report](https://mysupport.roller.software/docs/sales-by-modifier-report.md)
- [Get started with Analytics](https://mysupport.roller.software/docs/get-started-with-analytics.md)
- [View and interact with visual dashboards and reports](https://mysupport.roller.software/docs/view-and-interact-with-visual-dashboards-and-reports.md)
- [Revenue analytics dashboard](https://mysupport.roller.software/docs/revenue-analytics-dashboard.md)
- [Online checkout revenue dashboard](https://mysupport.roller.software/docs/online-checkout-revenue-dashboard.md)
- [Funds received dashboard](https://mysupport.roller.software/docs/funds-received-dashboard.md)
- [Gift card sales dashboard](https://mysupport.roller.software/docs/gift-card-sales-dashboard.md)
- [Monthly cart size by sales channel report](https://mysupport.roller.software/docs/monthly-cart-size-by-sales-channel-report.md)
- [Revenue by hour of the day report](https://mysupport.roller.software/docs/revenue-by-hour-of-the-day-report.md)
- [Staff sales performance report](https://mysupport.roller.software/docs/staff-sales-performance-report.md)
- [Discount code usage report](https://mysupport.roller.software/docs/discount-code-usage-report.md)
- [Membership product sales report](https://mysupport.roller.software/docs/membership-product-sales-report.md)
- [Monthly revenue year-over-year report](https://mysupport.roller.software/docs/monthly-revenue-year-over-year-report.md)
- [Deferred revenue report](https://mysupport.roller.software/docs/deferred-revenue-report.md)
- [Guest analytics dashboard](https://mysupport.roller.software/docs/guest-analytics-dashboard.md)
- [Guest age distribution report](https://mysupport.roller.software/docs/guest-age-distribution-report.md)
- [Recurring membership overview dashboard](https://mysupport.roller.software/docs/recurring-membership-overview-dashboard.md)
- [Fixed-cost membership overview dashboard](https://mysupport.roller.software/docs/fixed-cost-membership-overview-dashboard.md)
- [Membership product sales report](https://mysupport.roller.software/docs/membership-product-sales-report-1.md)
- [Membership retention insights dashboard](https://mysupport.roller.software/docs/membership-retention-insights-dashboard.md)
- [Weekly performance dashboard](https://mysupport.roller.software/docs/weekly-performance-dashboard.md)
- [Venue performance dashboard](https://mysupport.roller.software/docs/venue-performance-dashboard.md)
- [Parties booked dashboard](https://mysupport.roller.software/docs/parties-booked-dashboard.md)
- [Parties hosted dashboard](https://mysupport.roller.software/docs/parties-hosted-dashboard.md)
- [Party package insights dashboard](https://mysupport.roller.software/docs/party-package-insights-dashboard.md)
- [Ancillary party spend by month report](https://mysupport.roller.software/docs/ancillary-party-spend-by-month-report.md)
- [Average party size by month report](https://mysupport.roller.software/docs/average-party-size-by-month-report.md)
- [Average party value by month report](https://mysupport.roller.software/docs/average-party-value-by-month-report.md)
- [Party spend per head by month report](https://mysupport.roller.software/docs/party-spend-per-head-by-month-report.md)
- [Why can’t I access my Monthly Fee & Tax Statement?](https://mysupport.roller.software/docs/why-can-t-i-access-my-monthly-fee-tax-statement.md)
- [How do I reconcile the Xero Export with payouts under net settlement?](https://mysupport.roller.software/docs/how-do-i-reconcile-the-xero-export-with-payouts-under-net-settlement.md)
- [How do I view future bookings with a paid deposit?](https://mysupport.roller.software/docs/how-do-i-view-future-bookings-with-a-paid-deposit.md)
- [Card tokenization and credit card numbers in Venue Manager](https://mysupport.roller.software/docs/card-tokenization-and-credit-card-numbers-in-venue-manager.md)
- [Why can’t I see my .csv downloads?](https://mysupport.roller.software/docs/why-can-t-i-see-my-csv-downloads.md)
- [Can I view all products a guest has purchased over their lifetime?](https://mysupport.roller.software/docs/can-i-view-all-products-a-guest-has-purchased-over-their-lifetime.md)
- [Can I see how often guests visit our venue within a given time period?](https://mysupport.roller.software/docs/can-i-see-how-often-guests-visit-our-venue-within-a-given-time-period.md)
- [Why does the Sales Tax report (accrual) not match the Daily Summary?](https://mysupport.roller.software/docs/why-does-the-sales-tax-report-accrual-not-match-the-daily-summary.md)
- [How do I recognize funds from expired gift cards?](https://mysupport.roller.software/docs/how-do-i-recognize-funds-from-expired-gift-cards.md)
- [Why does the Bookings report not match the attendance report?](https://mysupport.roller.software/docs/why-does-the-bookings-report-not-match-the-attendance-report.md)
- [How do I find chargeback details in Venue Manager?](https://mysupport.roller.software/docs/how-do-i-find-chargeback-details-in-venue-manager.md)
- [How do I search using Apple Pay information in Venue Manager?](https://mysupport.roller.software/docs/how-do-i-search-using-apple-pay-information-in-venue-manager.md)
- [Why is the till summary missing from my Daily Summary report?](https://mysupport.roller.software/docs/why-is-the-till-summary-missing-from-my-daily-summary-report.md)
- [Why does revenue show up as negative in the Venue Manager dashboard?](https://mysupport.roller.software/docs/why-does-revenue-show-up-as-negative-in-the-venue-manager-dashboard.md)
- [What's the difference between product and reporting categories?](https://mysupport.roller.software/docs/what-s-the-difference-between-product-and-reporting-categories.md)
- [Does changing reporting categories and GL codes impact historical data?](https://mysupport.roller.software/docs/does-changing-reporting-categories-and-gl-codes-impact-historical-data.md)
- [How can I identify products without a reporting category?](https://mysupport.roller.software/docs/how-can-i-identify-products-without-a-reporting-category.md)
- [How do accrual and cash accounting ROLLER reports differ?](https://mysupport.roller.software/docs/how-do-accrual-to-cash-accounting-roller-reports-differ.md)
- [What's the difference between funds received and revenue?](https://mysupport.roller.software/docs/what-s-the-difference-between-funds-received-and-revenue.md)
- [Difference between gross and net revenue](https://mysupport.roller.software/docs/difference-between-gross-and-net-revenue.md)
- [What's the difference between deferred revenue and accounts receivable?](https://mysupport.roller.software/docs/what-s-the-difference-between-deferred-revenue-and-accounts-receivable.md)
- [What's the difference between tax collected and tax payable?](https://mysupport.roller.software/docs/what-s-the-difference-between-tax-collected-and-tax-payable.md)
- [Why don't my sales figures match funds received for the same day?](https://mysupport.roller.software/docs/why-don-t-my-sales-figures-match-funds-received-for-the-same-day.md)
- [How do I report on the total attendance at my venue?](https://mysupport.roller.software/docs/how-do-i-report-on-the-total-attendance-at-my-venue.md)
- [How do I get weekly, monthly, or yearly data from Daily Summary?](https://mysupport.roller.software/docs/how-do-i-get-weekly-monthly-or-yearly-data-from-daily-summary.md)
- [How is revenue recognized for gift cards?](https://mysupport.roller.software/docs/how-is-revenue-recognized-for-gift-cards.md)
- [How do I view total online sales for a specific period?](https://mysupport.roller.software/docs/how-do-i-view-total-online-sales-for-a-specific-period.md)
- [How can I find membership redemptions in Venue Manager?](https://mysupport.roller.software/docs/how-can-i-find-membership-redemptions-in-venue-manager.md)
- [Why don't ROLLER Payments credit card reports match bank deposits?](https://mysupport.roller.software/docs/why-don-t-roller-payments-credit-card-reports-match-bank-deposits.md)
- [How can I find out how many times a discount has been used?](https://mysupport.roller.software/docs/how-can-i-find-out-how-many-times-a-discount-has-been-used.md)
- [Can I see a list of all bookings created by staff members?](https://mysupport.roller.software/docs/can-i-see-a-list-of-all-bookings-created-by-staff-members.md)
- [Can I create custom reports & dashboards?](https://mysupport.roller.software/docs/can-i-create-custom-reports-dashboards.md)
- [Get started with ROLLER Capital](https://mysupport.roller.software/docs/get-started-with-roller-capital.md)
- [About ROLLER Payments](https://mysupport.roller.software/docs/about-roller-payments.md)
- [Get started with ROLLER Payments](https://mysupport.roller.software/docs/get-started-with-roller-payments.md)
- [ROLLER Payments: Know your customer (KYC)](https://mysupport.roller.software/docs/roller-payments-know-your-customer-kyc.md)
- [Website requirements for ROLLER Payments](https://mysupport.roller.software/docs/website-requirements-for-roller-payments.md)
- [Add online payment methods with ROLLER Payments](https://mysupport.roller.software/docs/add-online-payment-methods-with-roller-payments.md)
- [How ROLLER Payments handles settlements, payouts and refunds](https://mysupport.roller.software/docs/how-roller-payments-handles-settlements-payouts-and-refunds.md)
- [ROLLER Payments reserve levels](https://mysupport.roller.software/docs/roller-payments-reserve-levels.md)
- [ROLLER Payments reports overview](https://mysupport.roller.software/docs/roller-payments-reports-overview.md)
- [Track payouts and trends with the ROLLER Payments dashboard](https://mysupport.roller.software/docs/track-payouts-and-trends-with-the-roller-payments-dashboard.md)
- [ROLLER Payments transactions view in Venue Manager](https://mysupport.roller.software/docs/roller-payments-transactions-view-in-venue-manager.md)
- [ROLLER Payments: Changes to the way fees are charged](https://mysupport.roller.software/docs/roller-payments-changes-to-the-way-fees-are-charged.md)
- [Download a United States 1099-K tax form](https://mysupport.roller.software/docs/download-a-united-states-1099-k-tax-form.md)
- [Manage chargebacks with ROLLER Payments](https://mysupport.roller.software/docs/manage-chargebacks-with-roller-payments.md)
- [Chargeback reasons and how to defend them](https://mysupport.roller.software/docs/chargeback-reasons-and-how-to-defend-them.md)
- [Tips for preventing chargebacks](https://mysupport.roller.software/docs/tips-for-preventing-chargebacks.md)
- [How do I update my payout bank account?](https://mysupport.roller.software/docs/how-do-i-update-my-payout-bank-account.md)
- [How do I verify ROLLER Payments deposits?](https://mysupport.roller.software/docs/how-do-i-verify-roller-payments-deposits.md)
- [How do I add a guest as a trusted shopper?](https://mysupport.roller.software/docs/how-do-i-add-a-guest-as-a-trusted-shopper.md)
- [How do I change the phone number on guests' bank statements?](https://mysupport.roller.software/docs/how-do-i-change-the-phone-number-on-guests-bank-statements.md)
- [Get started with ROLLER iQ](https://mysupport.roller.software/docs/get-started-with-roller-iq.md)
- [Request early access to ROLLER iQ](https://mysupport.roller.software/docs/request-early-access-to-roller-iq.md)
- [Update bookings with iQ Actions](https://mysupport.roller.software/docs/update-bookings-with-iq-actions.md)
- [Use ROLLER iQ to analyze venue performance](https://mysupport.roller.software/docs/use-roller-iq-to-analyze-your-venue-performance.md)
- [Use ROLLER iQ to benchmark venue performance against industry](https://mysupport.roller.software/docs/use-roller-iq-to-benchmark-your-venue-performance-against-your-industry.md)
- [Use ROLLER iQ to track trends over time](https://mysupport.roller.software/docs/use-roller-iq-to-track-trends-over-time.md)
- [Use ROLLER iQ deep insights to find growth opportunities](https://mysupport.roller.software/docs/use-roller-iq-deep-insights-to-find-growth-opportunities.md)
- [Use ROLLER iQ to understand guest feedback](https://mysupport.roller.software/docs/use-roller-iq-to-understand-guest-feedback.md)
- [Use ROLLER iQ to understand staff performance](https://mysupport.roller.software/docs/use-roller-iq-to-understand-staff-performance.md)
- [Use ROLLER iQ to get support in Venue Manager](https://mysupport.roller.software/docs/use-roller-iq-to-get-support-in-venue-manager.md)
- [Get started with the activity center](https://mysupport.roller.software/docs/get-started-with-the-activity-center.md)
- [Customize activity center notification settings](https://mysupport.roller.software/docs/customize-activity-center-notification-settings.md)
- [Create a booking from a guest inquiry in the activity center](https://mysupport.roller.software/docs/create-a-booking-from-a-guest-inquiry-in-the-activity-center.md)
- [Get started with Guest Experience Agent (beta)](https://mysupport.roller.software/docs/get-started-with-guest-experience-agent-beta.md)
- [Join the waitlist for Guest Experience Agent (beta)](https://mysupport.roller.software/docs/join-the-waitlist-for-guest-experience-agent-beta.md)
- [Create your POS devices](https://mysupport.roller.software/docs/create-your-pos-devices.md)
- [POS setup checklist](https://mysupport.roller.software/docs/pos-setup-checklist.md)
- [Manage global POS device settings from Venue Manager](https://mysupport.roller.software/docs/manage-global-pos-device-settings-from-venue-manager.md)
- [Manage individual POS device settings](https://mysupport.roller.software/docs/manage-individual-pos-device-settings.md)
- [Access POS device options and settings](https://mysupport.roller.software/docs/access-pos-device-options-and-settings.md)
- [POS network best practices](https://mysupport.roller.software/docs/pos-network-best-practices.md)
- [Create and edit POS menus](https://mysupport.roller.software/docs/create-and-edit-pos-menus.md)
- [Create your POS templates](https://mysupport.roller.software/docs/create-your-pos-templates.md)
- [Set up manager approval for POS actions](https://mysupport.roller.software/docs/set-up-manager-approval-for-pos-actions-1.md)
- [Change staff passwords and POS PINs](https://mysupport.roller.software/docs/change-staff-passwords-and-pos-pins-1.md)
- [Configure POS to capture guest zip codes](https://mysupport.roller.software/docs/configure-pos-to-capture-guest-zip-codes.md)
- [Get started with POS capacity view](https://mysupport.roller.software/docs/get-started-with-pos-capacity-view-1.md)
- [Delete a POS device](https://mysupport.roller.software/docs/delete-a-pos-device.md)
- [Why are my product tickets missing from my POS menu?](https://mysupport.roller.software/docs/why-are-my-product-tickets-missing-from-my-pos-menu.md)
- [How do I update POS menus with new product images?](https://mysupport.roller.software/docs/how-do-i-update-pos-menus-with-new-product-images.md)
- [Troubleshoot common POS issues](https://mysupport.roller.software/docs/troubleshoot-common-pos-issues.md)
- [Log in to POS](https://mysupport.roller.software/docs/log-in-to-pos.md)
- [Sell items and redeem discounts and memberships at POS](https://mysupport.roller.software/docs/sell-items-and-redeem-discounts-and-memberships-at-pos.md)
- [Sell stock products at POS](https://mysupport.roller.software/docs/sell-stock-products-at-pos.md)
- [Suspend stock products at POS](https://mysupport.roller.software/docs/suspend-stock-products-at-pos.md)
- [Book multiple guest sessions at POS](https://mysupport.roller.software/docs/book-multiple-guest-sessions-at-pos-1.md)
- [Take payments on existing bookings at POS](https://mysupport.roller.software/docs/take-payments-on-existing-bookings-at-pos-1.md)
- [Take split payments at POS](https://mysupport.roller.software/docs/take-split-payments-at-pos-1.md)
- [Send payment links from POS](https://mysupport.roller.software/docs/send-payment-links-from-pos-1.md)
- [Use ROLLER POS in offline mode](https://mysupport.roller.software/docs/use-roller-pos-in-offline-mode.md)
- [Enter a custom ID for a membership at POS](https://mysupport.roller.software/docs/enter-a-custom-id-for-a-membership-at-pos-1.md)
- [Upgrade a non-membership product to a membership at POS](https://mysupport.roller.software/docs/upgrade-a-non-membership-product-to-a-membership-at-pos-1.md)
- [Create guest records at POS](https://mysupport.roller.software/docs/create-guest-records-at-pos-1.md)
- [Sell and manage cashless cards at POS](https://mysupport.roller.software/docs/sell-and-manage-cashless-cards-at-pos.md)
- [Capture custom ticket IDs at POS](https://mysupport.roller.software/docs/capture-custom-ticket-ids-at-pos-2.md)
- [Redeem bookings and assign waivers at POS](https://mysupport.roller.software/docs/redeem-bookings-and-assign-waivers-at-pos-1.md)
- [Park bookings at POS](https://mysupport.roller.software/docs/park-bookings-at-pos-1.md)
- [Reschedule bookings at POS](https://mysupport.roller.software/docs/reschedule-bookings-at-pos-1.md)
- [Refund bookings from POS](https://mysupport.roller.software/docs/refund-bookings-from-pos-1.md)
- [View and manage guest ticket details and photos at POS](https://mysupport.roller.software/docs/view-and-manage-guest-ticket-details-and-photos-at-pos-1.md)
- [Issue, redeem and top up wallets in POS](https://mysupport.roller.software/docs/issue-redeem-and-top-up-wallets-in-pos.md)
- [Search for waivers at POS](https://mysupport.roller.software/docs/search-for-waivers-at-pos.md)
- [Assign guest flags and receive banned guest alerts](https://mysupport.roller.software/docs/guest-flags-and-banned-guest-alerts-1.md)
- [Open, close (reconcile) and edit till sessions](https://mysupport.roller.software/docs/open-close-reconcile-and-edit-till-sessions.md)
- [Open the till drawer from POS](https://mysupport.roller.software/docs/open-the-till-drawer-from-pos.md)
- [Using till notes in POS](https://mysupport.roller.software/docs/using-till-notes-in-pos.md)
- [Email receipts to guests from POS](https://mysupport.roller.software/docs/email-receipts-to-guests-from-pos-1.md)
- [Card pre-authorization for tabs at POS (beta): FAQs](https://mysupport.roller.software/docs/card-pre-authorization-for-tabs-at-pos-beta-faqs.md)
- [Can I reprint a ticket or receipt at POS?](https://mysupport.roller.software/docs/can-i-reprint-a-ticket-or-receipt-at-pos.md)
- [Can I apply a discount to one item only at POS?](https://mysupport.roller.software/docs/can-i-apply-a-discount-to-one-item-only-at-pos.md)
- [Why does POS show payment received, but the card terminal hasn't?](https://mysupport.roller.software/docs/why-does-pos-show-payment-received-but-the-card-terminal-hasn-t.md)
- [I'm trying to log in to POS, but my password isn't working. Why?](https://mysupport.roller.software/docs/i-m-trying-to-log-in-to-pos-but-my-password-isn-t-working-why.md)
- [Troubleshoot POS discount code redemption errors](https://mysupport.roller.software/docs/troubleshoot-pos-discount-code-redemption-errors-1.md)
- [How do I redeem gift cards at POS?](https://mysupport.roller.software/docs/how-do-i-redeem-gift-cards-at-pos.md)
- [Sell recurring payment memberships at POS](https://mysupport.roller.software/docs/sell-recurring-payment-memberships-at-pos-1.md)
- [Sell fixed-price memberships at POS](https://mysupport.roller.software/docs/sell-fixed-price-memberships-at-pos-1.md)
- [Redeem memberships at POS](https://mysupport.roller.software/docs/redeem-memberships-at-pos-1.md)
- [Verify member benefits at POS](https://mysupport.roller.software/docs/verify-member-benefits-at-pos-1.md)
- [Add member photos to a membership at POS](https://mysupport.roller.software/docs/add-member-photos-to-a-membership-at-pos-1.md)
- [Print membership cards at POS](https://mysupport.roller.software/docs/print-membership-cards-at-pos-1.md)
- [Upgrade and downgrade memberships at POS](https://mysupport.roller.software/docs/upgrade-and-downgrade-memberships-at-pos.md)
- [Enter a custom ID for a membership at POS](https://mysupport.roller.software/docs/enter-a-custom-id-for-a-membership-at-pos-2.md)
- [Upgrade a non-membership product to a membership at POS](https://mysupport.roller.software/docs/upgrade-a-non-membership-product-to-a-membership-at-pos-2.md)
- [Welcome to progressive checkouts](https://mysupport.roller.software/docs/welcome-to-progressive-checkouts.md)
- [Boost sales with progressive checkouts](https://mysupport.roller.software/docs/boost-sales-with-progressive-checkouts.md)
- [Create your online checkout](https://mysupport.roller.software/docs/create-your-online-checkout.md)
- [Set up a custom domain for your online checkout](https://mysupport.roller.software/docs/set-up-a-custom-domain-for-your-online-checkout.md)
- [Share your online checkout](https://mysupport.roller.software/docs/share-your-online-checkout.md)
- [Add the full-page checkout experience to your website and social pages](https://mysupport.roller.software/docs/add-the-full-page-checkout-experience-to-your-website-and-social-pages.md)
- [Add the overlay checkout experience to your website](https://mysupport.roller.software/docs/add-the-overlay-checkout-experience-to-your-website.md)
- [Configure online accounts in progressive checkouts](https://mysupport.roller.software/docs/configure-online-accounts-in-progressive-checkouts-1.md)
- [Optimize your checkout images](https://mysupport.roller.software/docs/optimize-your-checkout-images.md)
- [Third party tracking on your checkout for California venues](https://mysupport.roller.software/docs/third-party-tracking-on-your-checkout-for-california-venues.md)
- [Allow guests to book online without paying](https://mysupport.roller.software/docs/allow-your-guests-to-book-online-without-paying.md)
- [How the online checkout shows availability to guests](https://mysupport.roller.software/docs/how-the-online-checkout-shows-availability-to-guests.md)
- [Hide product variations from online sales](https://mysupport.roller.software/docs/hide-product-variations-from-online-sales.md)
- [Take online payments using PayPal (beta)](https://mysupport.roller.software/docs/take-online-payments-using-paypal-beta.md)
- [Track guest behavior and conversions in progressive checkouts](https://mysupport.roller.software/docs/track-guest-behavior-and-conversions-in-progressive-checkouts.md)
- [Transfer guest website cookie consent to your checkouts](https://mysupport.roller.software/docs/transfer-guest-website-cookie-consent-to-your-checkouts.md)
- [Enable cookie consent in progressive checkouts](https://mysupport.roller.software/docs/enable-cookie-consent-in-progressive-checkouts.md)
- [Create your legacy online checkout](https://mysupport.roller.software/docs/create-your-legacy-online-checkout.md)
- [Set up checkouts to improve the guest experience (legacy)](https://mysupport.roller.software/docs/set-up-checkouts-to-improve-the-guest-experience-legacy.md)
- [Add your checkout to your website (legacy)](https://mysupport.roller.software/docs/add-your-checkout-to-your-website-legacy.md)
- [Enable PayPal payments on your checkout with Braintree (legacy)](https://mysupport.roller.software/docs/enable-paypal-payments-on-your-checkout-with-braintree-legacy.md)
- [Install a Facebook Pixel using Google Tag Manager (legacy)](https://mysupport.roller.software/docs/install-a-facebook-pixel-using-google-tag-manager-legacy-checkout.md)
- [Why is my group pass not appearing in the online checkout?](https://mysupport.roller.software/docs/why-is-my-group-pass-not-appearing-in-the-online-checkout.md)
- [Why are modifiers not showing in the online checkout?](https://mysupport.roller.software/docs/why-are-modifiers-not-showing-in-the-online-checkout.md)
- [How do I create online checkouts in different languages?](https://mysupport.roller.software/docs/how-do-i-create-online-checkouts-in-different-languages.md)
- [Why is a standard pass not available in my online checkout?](https://mysupport.roller.software/docs/why-is-a-standard-pass-not-available-in-my-online-checkout.md)
- [Why is a membership not available in my online checkout?](https://mysupport.roller.software/docs/why-is-a-membership-not-available-in-my-online-checkout.md)
- [Why is a session pass not available in my online checkout?](https://mysupport.roller.software/docs/why-is-a-session-pass-not-available-in-my-online-checkout.md)
- [Why aren't ticket images appearing in the online checkout?](https://mysupport.roller.software/docs/why-aren-t-ticket-images-appearing-in-the-online-checkout.md)
- [How do I change my primary checkout?](https://mysupport.roller.software/docs/how-do-i-change-my-primary-checkout.md)
- [Why can't my guests move past card payment details in the online checkout?](https://mysupport.roller.software/docs/why-can-t-my-guests-move-past-card-payment-details-in-the-online-checkout.md)
- [Why is Google Analytics missing data from ROLLER?](https://mysupport.roller.software/docs/why-is-google-analytics-missing-data-from-roller.md)
- [Checkout error when adding a standard pass](https://mysupport.roller.software/docs/checkout-error-when-adding-a-standard-pass.md)
- [Why are party booking deposits charging more than the set amount?](https://mysupport.roller.software/docs/why-are-party-booking-deposits-charging-more-than-the-set-amount.md)
- [Best practices for mobile food & beverage (F&B) ordering](https://mysupport.roller.software/docs/best-practices-for-mobile-food-beverage-f-b-ordering.md)
- [Create your food & beverage (F&B) checkout](https://mysupport.roller.software/docs/create-your-food-beverage-f-b-checkout.md)
- [Manage menu availability using operating hours and stock periods](https://mysupport.roller.software/docs/manage-menu-availability-using-operating-hours-and-stock-periods.md)
- [Prepare for mobile food & beverage (F&B) ordering](https://mysupport.roller.software/docs/prepare-for-mobile-food-beverage-f-b-ordering.md)
- [Create and manage guest tabs at POS](https://mysupport.roller.software/docs/create-and-manage-guest-tabs-at-pos.md)
- [Export stock information](https://mysupport.roller.software/docs/export-stock-information.md)
- [From QR code to production areas with mobile food & beverage (F&B) ordering](https://mysupport.roller.software/docs/from-qr-code-to-production-areas-with-mobile-food-beverage-f-b-ordering.md)
- [Take card pre-authorization for tabs at POS (beta)](https://mysupport.roller.software/docs/take-card-pre-authorization-for-tabs-at-pos-beta.md)
- [SKU retail barcode scanning](https://mysupport.roller.software/docs/sku-retail-barcode-scanning.md)
- [Use split tabs in POS for managing group orders (beta)](https://mysupport.roller.software/docs/use-split-tabs-in-pos-for-managing-group-orders-beta.md)
- [Prompt for tips at card terminals with ROLLER Payments](https://mysupport.roller.software/docs/prompt-for-tips-at-card-terminals-with-roller-payments.md)
- [Add and assign tips at POS](https://mysupport.roller.software/docs/add-and-assign-tips-at-pos.md)
- [How do I assign tips to multiple staff members?](https://mysupport.roller.software/docs/how-do-i-assign-tips-to-multiple-staff-members.md)
- [How do I change who received a tip for a booking?](https://mysupport.roller.software/docs/how-do-i-change-who-received-a-tip-for-a-booking.md)
- [Get started with HQ](https://mysupport.roller.software/docs/get-started-with-hq.md)
- [HQ glossary](https://mysupport.roller.software/docs/hq-glossary.md)
- [HQ vs managed venue: Implementation guide](https://mysupport.roller.software/docs/hq-vs-managed-venue-implementation-guide.md)
- [Create and manage HQ staff groups](https://mysupport.roller.software/docs/create-and-manage-hq-staff-groups.md)
- [Create and manage venue tags (groups) in HQ](https://mysupport.roller.software/docs/create-and-manage-venue-tags-groups-in-hq.md)
- [Create and manage HQ venue permissions](https://mysupport.roller.software/docs/create-and-manage-hq-venue-permissions.md)
- [HQ venue permissions by feature](https://mysupport.roller.software/docs/hq-venue-permissions-by-feature.md)
- [Create and manage staff in HQ](https://mysupport.roller.software/docs/create-and-manage-staff-in-hq.md)
- [Create and manage HQ-managed roles](https://mysupport.roller.software/docs/create-and-manage-hq-managed-roles.md)
- [Create and organize HQ product tags](https://mysupport.roller.software/docs/create-and-organize-hq-product-tags.md)
- [Create and add HQ products to managed venues](https://mysupport.roller.software/docs/create-and-add-hq-products-to-managed-venues.md)
- [Add HQ products to managed venues](https://mysupport.roller.software/docs/add-hq-products-to-managed-venues.md)
- [Create and share HQ stock products](https://mysupport.roller.software/docs/create-and-share-hq-stock-products.md)
- [Bulk edit products across managed venues](https://mysupport.roller.software/docs/bulk-edit-products-across-managed-venues.md)
- [Create and manage HQ schedules](https://mysupport.roller.software/docs/create-and-manage-hq-schedules.md)
- [Notify venues when adding an HQ product variation in the activity center](https://mysupport.roller.software/docs/notify-venues-when-adding-an-hq-product-variation-in-the-activity-center.md)
- [Sell and redeem HQ gift cards across multiple venues](https://mysupport.roller.software/docs/sell-and-redeem-hq-gift-cards-across-multiple-venues.md)
- [Sell and redeem HQ memberships across multiple venues](https://mysupport.roller.software/docs/sell-and-redeem-hq-memberships-across-multiple-venues.md)
- [Create HQ discounts with cross-venue redemption limits](https://mysupport.roller.software/docs/create-hq-discounts-with-cross-venue-redemption-limits.md)
- [Create and manage HQ checkouts](https://mysupport.roller.software/docs/create-and-manage-hq-checkouts.md)
- [Create and manage HQ POS templates](https://mysupport.roller.software/docs/create-and-manage-hq-pos-templates.md)
- [Create and manage HQ self-serve kiosk templates](https://mysupport.roller.software/docs/manage-hq-self-serve-kiosk-templates.md)
- [Set up guest segments at HQ (beta)](https://mysupport.roller.software/docs/set-up-guest-segments-at-hq-beta.md)
- [Switch between venues and search bookings across venues](https://mysupport.roller.software/docs/switch-between-venues-and-search-bookings-across-venues.md)
- [Monitor the GX Score for your venues from HQ](https://mysupport.roller.software/docs/monitor-the-gx-score-for-your-venues-from-hq.md)
- [Track performance across your venues with HQ analytics](https://mysupport.roller.software/docs/track-performance-across-your-venues-with-hq-analytics.md)
- [Contact ROLLER support](https://mysupport.roller.software/docs/contact-roller-support.md)
- [Download ScreenMeet to help us support you remotely](https://mysupport.roller.software/docs/download-screenmeet-to-help-us-support-you-remotely.md)
- [Submit product feedback](https://mysupport.roller.software/docs/submit-your-product-feedback.md)
- [About your ROLLER subscription invoice](https://mysupport.roller.software/docs/about-your-roller-subscription-invoice.md)
- [Account suspension](https://mysupport.roller.software/docs/account-suspension.md)
- [Add staff members as billing contacts](https://mysupport.roller.software/docs/add-staff-members-as-billing-contacts.md)
- [Find your ROLLER subscription and transaction invoices](https://mysupport.roller.software/docs/find-your-roller-subscription-and-transaction-invoices.md)
- [Find your subscription plan, adds-on and price breakdown](https://mysupport.roller.software/docs/find-your-subscription-plan-adds-on-and-price-breakdown.md)
- [Pay your ROLLER Invoice](https://mysupport.roller.software/docs/pay-your-roller-invoice.md)
- [Update your ROLLER subscription payment method](https://mysupport.roller.software/docs/update-your-roller-subscription-payment-method.md)
- [Subscription upgrades, downgrades & cancellations](https://mysupport.roller.software/docs/subscription-upgrades-downgrades-cancellations.md)
- [Tax and ROLLER](https://mysupport.roller.software/docs/tax-and-roller.md)
- [Text/SMS fees](https://mysupport.roller.software/docs/text-sms-fees.md)
- [US sales tax exemption](https://mysupport.roller.software/docs/us-sales-tax-exemption.md)
- [ROLLER billing & payment FAQs](https://mysupport.roller.software/docs/roller-billing-payment-faqs.md)
- [Troubleshooting login issues](https://mysupport.roller.software/docs/troubleshooting-login-issues.md)
- [Problems accessing or operating ROLLER](https://mysupport.roller.software/docs/problems-accessing-or-operating-roller.md)
- [Reset your ROLLER password](https://mysupport.roller.software/docs/reset-your-roller-password.md)
- [Disable pop-up blocker](https://mysupport.roller.software/docs/disable-pop-up-blocker.md)
- [Clear your cache and cookies](https://mysupport.roller.software/docs/clear-your-cache-and-cookies.md)
- [Why is my guest's discount code not working?](https://mysupport.roller.software/docs/why-is-my-guest-s-discount-code-not-working.md)
- [Redeem external e-commerce deals](https://mysupport.roller.software/docs/redeem-external-e-commerce-deals.md)
- [Delete guest data](https://mysupport.roller.software/docs/delete-guest-data.md)
- [ROLLER API FAQ](https://mysupport.roller.software/docs/roller-api-faq.md)
- [Security controls and web application firewall](https://mysupport.roller.software/docs/security-controls-and-web-application-firewall.md)
- [Guest FAQ: ROLLER on your statement?](https://mysupport.roller.software/docs/guest-faq-roller-on-your-statement.md)
- [Guest FAQ: How do I get a refund?](https://mysupport.roller.software/docs/guest-faq-how-do-i-get-a-refund.md)
- [Guest FAQ: Where do I find my tickets?](https://mysupport.roller.software/docs/guest-faq-where-do-i-find-my-tickets.md)
- [Guest FAQ: Where can I find my gift card?](https://mysupport.roller.software/docs/guest-faq-where-can-i-find-my-gift-card.md)
- [Guest FAQ: How do I transfer my tickets to someone else?](https://mysupport.roller.software/docs/guest-faq-how-do-i-transfer-my-tickets-to-someone-else.md)
- [Minimum hardware and operating requirements for ROLLER](https://mysupport.roller.software/docs/minimum-hardware-and-operating-requirements-for-roller.md)
- [Hardware audit guide](https://mysupport.roller.software/docs/hardware-audit-guide.md)
- [Audit existing POS system hardware](https://mysupport.roller.software/docs/audit-existing-pos-system-hardware.md)
- [Set up and test your POS hardware for ROLLER](https://mysupport.roller.software/docs/set-up-and-test-your-pos-hardware-for-roller.md)
- [Why is my POS device asking for a manager PIN at login?](https://mysupport.roller.software/docs/why-is-my-pos-device-asking-for-a-manager-pin-at-login.md)
- [Why is my POS device continually refreshing at login?](https://mysupport.roller.software/docs/why-is-my-pos-device-continually-refreshing-at-login.md)
- [How do I know if my hardware meets minimum requirements?](https://mysupport.roller.software/docs/how-do-i-know-if-my-hardware-meets-minimum-requirements.md)
- [Test your hardware before launching ROLLER POS](https://mysupport.roller.software/docs/test-your-hardware-before-launching-roller-pos.md)
- [How can I use a scanner with ROLLER?](https://mysupport.roller.software/docs/how-can-i-use-a-scanner-with-roller.md)
- [Choose and order ROLLER Payments terminals](https://mysupport.roller.software/docs/choose-and-order-roller-payments-terminals.md)
- [Configure your network for ROLLER Payments terminals](https://mysupport.roller.software/docs/configure-your-network-for-roller-payments-terminals.md)
- [Unbox and connect S1F2 card terminals](https://mysupport.roller.software/docs/unbox-and-connect-s1f2-card-terminals.md)
- [Set up ROLLER Payments terminals](https://mysupport.roller.software/docs/set-up-roller-payments-terminals.md)
- [Configure triPOS.config file](https://mysupport.roller.software/docs/configure-tripos-config-file.md)
- [Install drivers for Worldpay (Vantiv) Lane 3000 USB card terminals](https://mysupport.roller.software/docs/install-drivers-for-worldpay-vantiv-lane-3000-usb-card-terminals.md)
- [Integrate your Shift4/Smartpay Connect terminal with ROLLER POS (New Zealand)](https://mysupport.roller.software/docs/integrate-your-shift4-smartpay-connect-terminal-with-roller-pos-new-zealand.md)
- [Integrate Windcave card terminals with ROLLER POS and self-serve kiosks](https://mysupport.roller.software/docs/integrate-windcave-card-terminals-with-roller-pos-and-self-serve-kiosks.md)
- [Install drivers for Worldpay (Vantiv) Vx805 card terminals](https://mysupport.roller.software/docs/install-drivers-for-worldpay-vantiv-vx805-card-terminals.md)
- [Troubleshoot ROLLER Payments card terminals](https://mysupport.roller.software/docs/troubleshoot-roller-payments-card-terminals.md)
- [Troubleshoot Adyen card terminals](https://mysupport.roller.software/docs/troubleshoot-adyen-card-terminals.md)
- [Why does my ROLLER Payments card terminal show a TAMPER error?](https://mysupport.roller.software/docs/why-does-my-roller-payments-card-terminal-show-a-tamper-error.md)
- [Why is my card terminal printing blank receipts?](https://mysupport.roller.software/docs/why-is-my-card-terminal-printing-blank-receipts.md)
- [Why is my payment request going to the wrong card terminal?](https://mysupport.roller.software/docs/why-is-my-payment-request-going-to-the-wrong-card-terminal.md)
- [How do I use my V400m card terminal without Wi-Fi?](https://mysupport.roller.software/docs/how-do-i-use-my-v400m-card-terminal-without-wi-fi.md)
- [Why isn’t there a SIM card in my S1F2 card terminal box?](https://mysupport.roller.software/docs/why-isn-t-there-a-sim-card-in-my-s1f2-card-terminal-box.md)
- [How do I use my S1F2 card terminal without Wi-Fi?](https://mysupport.roller.software/docs/how-do-i-use-my-s1f2-card-terminal-without-wi-fi.md)
- [The buttons on my V400m card terminal aren’t working](https://mysupport.roller.software/docs/the-buttons-on-my-v400m-card-terminal-aren-t-working.md)
- [The buttons on my P400 Plus card terminal aren’t working](https://mysupport.roller.software/docs/the-buttons-on-my-p400-plus-card-terminal-aren-t-working.md)
- [How do I change which receipts print from my card terminals?](https://mysupport.roller.software/docs/how-do-i-change-which-receipts-print-from-my-card-terminals.md)
- [Why is my ROLLER Payments terminal not assigned to my venue?](https://mysupport.roller.software/docs/why-is-my-roller-payments-terminal-not-assigned-to-my-venue.md)
- [Error handling at POS with cloud printing](https://mysupport.roller.software/docs/error-handling-at-pos-with-cloud-printing.md)
- [Why can't I take payments directly on a wireless terminal?](https://mysupport.roller.software/docs/why-can-t-i-take-payments-directly-on-a-wireless-terminal.md)
- [Why am I getting a “Rejected - Failed to send message to POI” error at POS?](https://mysupport.roller.software/docs/why-am-i-getting-a-rejected-failed-to-send-message-to-poi-error-at-pos.md)
- [Wristband ticket printing based on end session times from POS](https://mysupport.roller.software/docs/wristband-ticket-printing-based-on-end-session-times-from-pos.md)
- [Get started with cloud printing](https://mysupport.roller.software/docs/get-started-with-cloud-printing.md)
- [Configure printers for cloud printing](https://mysupport.roller.software/docs/configure-printers-for-cloud-printing.md)
- [Create your print stations for cloud printing](https://mysupport.roller.software/docs/create-your-print-stations-for-cloud-printing.md)
- [Configure POS and cash drawer settings for cloud printing](https://mysupport.roller.software/docs/configure-pos-and-cash-drawer-settings-for-cloud-printing.md)
- [Enable or disable cloud printing at POS](https://mysupport.roller.software/docs/enable-or-disable-cloud-printing-at-pos.md)
- [Integrate with Fresh KDS and configure your devices](https://mysupport.roller.software/docs/integrate-with-fresh-kds-and-configure-your-devices.md)
- [Customize receipt and ticket templates for cloud printing](https://mysupport.roller.software/docs/customize-receipt-and-ticket-templates-for-cloud-printing.md)
- [Order fulfilment with KDS](https://mysupport.roller.software/docs/order-fulfilment-with-kds-v2.md)
- [Install ROLLER Connect](https://mysupport.roller.software/docs/install-roller-connect.md)
- [Install an EPSON receipt printer (ROLLER Connect)](https://mysupport.roller.software/docs/install-an-epson-receipt-printer-roller-connect.md)
- [Configure POS to print receipts (ROLLER Connect)](https://mysupport.roller.software/docs/configure-pos-to-print-receipts-roller-connect.md)
- [Set up docket printing using ROLLER Connect](https://mysupport.roller.software/docs/set-up-docket-printing-using-roller-connect.md)
- [Set up cash drawers to open automatically (ROLLER Connect)](https://mysupport.roller.software/docs/set-up-cash-drawers-to-open-automatically-roller-connect.md)
- [Set up Zebra ZD410 for sticker printing](https://mysupport.roller.software/docs/set-up-zebra-zd410-for-sticker-printing.md)
- [Sticker ticket printing fact sheet](https://mysupport.roller.software/docs/sticker-ticket-printing-fact-sheet.md)
- [Wristband printing FAQs](https://mysupport.roller.software/docs/wristband-printing-faqs.md)
- [Troubleshoot an unsuccessful test print from a print station](https://mysupport.roller.software/docs/troubleshoot-an-unsuccessful-test-print-from-a-print-station.md)
- [Why am I getting a Setup failed error when updating the SSL Certificate on my Epson printer?](https://mysupport.roller.software/docs/why-am-i-getting-a-setup-failed-error-when-updating-ssl-certificate-epson-printe.md)
- [My printers have been set up correctly, so why aren’t my dockets and receipts printing?](https://mysupport.roller.software/docs/my-printers-have-been-set-up-correctly-so-why-arent-my-dockets.md)
- [I can’t select a backup printer when creating my print stations in Venue Manager](https://mysupport.roller.software/docs/i-can-t-select-a-backup-printer-when-creating-my-print-stations-in-venue-manager.md)
- [I don’t see my Epson printer model in the dropdown list when I create my print stations in Venue Manager?](https://mysupport.roller.software/docs/i-don-t-see-my-epson-printer-model-in-dropdown-list.md)
- [I can print test pages, but not receipts (ROLLER Connect)](https://mysupport.roller.software/docs/i-can-print-test-pages-but-not-receipts.md)
- [Production docket printer troubleshooting (ROLLER Connect)](https://mysupport.roller.software/docs/production-docket-printer-troubleshooting-roller-connect.md)
- [Receipt printing troubleshooting (ROLLER Connect)](https://mysupport.roller.software/docs/receipt-printing-troubleshooting-roller-connect.md)
- [Cash drawer troubleshooting (ROLLER Connect)](https://mysupport.roller.software/docs/cash-drawer-troubleshooting-roller-connect.md)
- [Installing Windows update to resolve ROLLER Connect issue](https://mysupport.roller.software/docs/installing-windows-update-to-resolve-roller-connect-issue.md)
- [Restart ROLLER Connect Legacy](https://mysupport.roller.software/docs/restart-roller-connect-legacy.md)
- [Why am I getting a certificate error for ROLLER Connect?](https://mysupport.roller.software/docs/why-am-i-getting-a-certificate-error-for-roller-connect.md)
- [Can I make my cash drawer open without printing a receipt?](https://mysupport.roller.software/docs/can-i-make-my-cash-drawer-open-without-printing-a-receipt.md)
- [Enable local network access in Chrome to resolve ROLLER Connect Issue](https://mysupport.roller.software/docs/enable-local-network-access-in-chrome-to-resolve-roller-connect-issue.md)
- [Create your self-serve kiosk devices](https://mysupport.roller.software/docs/create-your-self-serve-kiosk-devices.md)
- [Configure your self-serve kiosk settings](https://mysupport.roller.software/docs/configure-your-self-serve-kiosk-settings.md)
- [Set up self-serve kiosks for discount codes and gift cards](https://mysupport.roller.software/docs/set-up-self-serve-kiosks-for-discount-codes-and-gift-cards.md)
- [Prepare and check your self-serve kiosk hardware](https://mysupport.roller.software/docs/prepare-and-check-your-self-serve-kiosk-hardware.md)
- [Lock down a self-serve kiosk](https://mysupport.roller.software/docs/lock-down-a-self-serve-kiosk.md)
- [Self-serve kiosk troubleshooting](https://mysupport.roller.software/docs/self-serve-kiosk-troubleshooting.md)
- [Sign in to a self-serve kiosk](https://mysupport.roller.software/docs/sign-in-to-a-self-serve-kiosk.md)
- [Set up a waiver kiosk](https://mysupport.roller.software/docs/set-up-a-waiver-kiosk.md)
- [Set up and lock down a waiver kiosk](https://mysupport.roller.software/docs/set-up-and-lock-down-a-waiver-kiosk.md)
- [Create dedicated language waiver kiosks](https://mysupport.roller.software/docs/create-dedicated-language-waiver-kiosks.md)
- [Mobile Check-in app requirements](https://mysupport.roller.software/docs/mobile-check-in-app-requirements.md)
- [Install the Mobile Check-in app](https://mysupport.roller.software/docs/install-the-mobile-check-in-app.md)
- [Create Mobile Check-in device profiles in Venue Manager](https://mysupport.roller.software/docs/create-mobile-check-in-device-profiles-in-venue-manager.md)
- [Configure the Mobile Check-in app](https://mysupport.roller.software/docs/configure-the-mobile-check-in-app.md)
- [Product launch: May 2026](https://mysupport.roller.software/docs/product-launch-may-2026.md)
- [Product launch: November 2025](https://mysupport.roller.software/docs/product-launch-november-2025.md)
- [What's new in ROLLER: June 2026](https://mysupport.roller.software/docs/what-s-new-in-roller-june-2026.md)
- [What's new in ROLLER: May 2026](https://mysupport.roller.software/docs/what-s-new-in-roller-may-2026.md)
- [What's new in ROLLER: April 2026](https://mysupport.roller.software/docs/what-s-new-in-roller-april-2026.md)
- [What's new in ROLLER: March 2026](https://mysupport.roller.software/docs/what-s-new-in-roller-march-2026.md)
- [What's new in ROLLER: February 2026](https://mysupport.roller.software/docs/what-s-new-in-roller-february-2026.md)
- [What's new in ROLLER: January 2026](https://mysupport.roller.software/docs/what-s-new-in-roller-january-2026.md)
- [What's new in ROLLER: November 2025](https://mysupport.roller.software/docs/what-s-new-in-roller-november-2025.md)
- [What's new in ROLLER: October 2025](https://mysupport.roller.software/docs/what-s-new-in-roller-october-2025.md)
- [What's new in ROLLER: September 2025](https://mysupport.roller.software/docs/what-s-new-in-roller-september-2025.md)
- [What's new in ROLLER: August 2025](https://mysupport.roller.software/docs/what-s-new-in-roller-august-2025.md)
- [What's new in ROLLER: July 2025](https://mysupport.roller.software/docs/what-s-new-in-roller-july-2025.md)
- [What's new in ROLLER: June 2025](https://mysupport.roller.software/docs/what-s-new-in-roller-june-2025.md)
- [What's new in ROLLER: May 2025](https://mysupport.roller.software/docs/what-s-new-in-roller-may-2025.md)
- [What's new in ROLLER: April 2025](https://mysupport.roller.software/docs/what-s-new-in-roller-april-2025.md)
- [What's new in ROLLER: March 2025](https://mysupport.roller.software/docs/what-s-new-in-roller-march-2025.md)
- [What's new in ROLLER: February 2025](https://mysupport.roller.software/docs/what-s-new-in-roller-february-2025.md)
- [What's new in ROLLER: January 2025](https://mysupport.roller.software/docs/what-s-new-in-roller-january-2025.md)
- [ROLLER release notes: May 2026](https://mysupport.roller.software/docs/roller-release-notes-may-2026.md)
- [ROLLER release notes: April 2026](https://mysupport.roller.software/docs/roller-release-notes-april-2026.md)
- [ROLLER release notes: March 2026](https://mysupport.roller.software/docs/roller-release-notes-march-2026.md)
- [ROLLER release notes: February 2026](https://mysupport.roller.software/docs/roller-release-notes-february-2026.md)
- [ROLLER release notes: January 2026](https://mysupport.roller.software/docs/roller-release-notes-january-2026.md)
- [ROLLER release notes: November 2025](https://mysupport.roller.software/docs/roller-release-notes-november-2025.md)
- [What's new in ROLLER: November 2024](https://mysupport.roller.software/docs/what-s-new-in-roller-november-2024.md)
- [What's new in ROLLER: October 2024](https://mysupport.roller.software/docs/what-s-new-in-roller-october-2024.md)
- [What's new in ROLLER: September 2024](https://mysupport.roller.software/docs/what-s-new-in-roller-september-2024.md)
- [What's new in ROLLER: August 2024](https://mysupport.roller.software/docs/what-s-new-in-roller-august-2024.md)
- [What's new in ROLLER: July 2024](https://mysupport.roller.software/docs/what-s-new-in-roller-july-2024.md)
- [What's new in ROLLER: June 2024](https://mysupport.roller.software/docs/what-s-new-in-roller-june-2024.md)
- [What's new in ROLLER: May 2024](https://mysupport.roller.software/docs/what-s-new-in-roller-may-2024.md)
- [What's new in ROLLER: April 2024](https://mysupport.roller.software/docs/what-s-new-in-roller-april-2024.md)
- [What's new in ROLLER: March 2024](https://mysupport.roller.software/docs/what-s-new-in-roller-march-2024.md)
- [What's new in ROLLER: February 2024](https://mysupport.roller.software/docs/what-s-new-in-roller-february-2024.md)
- [Get started with bowling in ROLLER](https://mysupport.roller.software/docs/get-started-with-bowling-in-roller.md)
- [Set up bowling lane resources](https://mysupport.roller.software/docs/set-up-bowling-lane-resources.md)
- [Set up bowling session passes](https://mysupport.roller.software/docs/set-up-bowling-session-passes.md)
- [Create bowling packages](https://mysupport.roller.software/docs/create-bowling-packages.md)
- [Sell bowling in online checkout and POS](https://mysupport.roller.software/docs/sell-bowling-in-online-checkout-and-pos.md)
- [Manage bowling bookings and capacity](https://mysupport.roller.software/docs/manage-bowling-bookings-and-capacity.md)
- [Bowling FAQs](https://mysupport.roller.software/docs/bowling-faqs.md)
- [Install ROLLER Karting](https://mysupport.roller.software/docs/install-roller-karting.md)