---
title: "Can I see the exact time a guest was checked in?"
slug: "can-i-see-the-exact-time-a-guest-was-checked-in"
updated: 2026-10-20T20:30:57Z
published: 2026-10-20T20:30:57Z
canonical: "mysupport.roller.software/can-i-see-the-exact-time-a-guest-was-checked-in"
---

> ## Documentation Index
> Fetch the complete documentation index at: https://mysupport.roller.software/llms.txt
> Use this file to discover all available pages before exploring further.

# Can I see the exact time a guest was checked in?

The [Attendance report](/v1/docs/fr/attendance-report) records the exact date and time each ticket is redeemed at POS, so you can see precisely when a guest was checked in.

> [!NOTE]
> The [permission](/v1/docs/fr/permissions-by-feature-and-role) **Can access guest reports** is required for staff to access the Attendance report. Administrators and managers have this permission enabled by default.

1. From Venue Manager, go to **Reports** > **All reports**.
2. Search for and select **Attendance**.
3. Select a date and any other relevant filters, then select **Apply filters**.
4. Check the **Redeem Date** column for the exact date and time each ticket was checked in.

To find a specific guest, use the search field to search by booking ID, booking name or ticket ID.

### Which column shows what

| Column | What it shows |
| --- | --- |
| Redeem Date | The exact date and time the ticket was redeemed (checked in) at POS |
| Heure de la séance | The scheduled start time of the booked session, not the check-in time |
| Date de transaction | The date the booking was originally made |