--- title: "Getting started with ROLLER 101" slug: "getting-started-with-roller-101" description: "Set up ROLLER effortlessly with our step-by-step guide. Streamline your venue, enhance guest experiences, and boost sales 24/7. Start today!" tags: ["Reference"] updated: 2026-09-01T22:40:45Z published: 2026-09-01T22:40:45Z canonical: "mysupport.roller.software/getting-started-with-roller-101" --- > ## Documentation Index > Fetch the complete documentation index at: https://mysupport.roller.software/llms.txt > Use this file to discover all available pages before exploring further. # Getting started with ROLLER 101 Get started with ROLLER quickly and easily! Simply follow our step-by-step guide to get set up. In no time, you'll be running your business more efficiently, making sales 24/7 and providing exceptional experiences for your guests. Let's get going and make the most of ROLLER! [How ROLLER works](https://fast.wistia.net/embed/iframe/aw32lwtxhj?videoFoam=true) ## 01 Add your key account settings Begin by customizing your venue settings in ROLLER, including essential business details, contact information, tax rates and fees, and default settings for bookings and guest inquiries. Centralize all the important information, making it easy to keep it consistent and accurate. Assign specific roles to staff for targeted notifications and maintain clear communication with updated policies. > [!NOTE] > From Venue Manager, go to **Settings** > **Account** > **Venue** **settings** to get started. [View details](/v1/docs/add-your-key-venue-settings) [Wistia video player](https://fast.wistia.net/embed/iframe/0ciqoi43px) ## 02 Add your brand and logos Keep your brand consistent across ROLLER by adding your logo, background images, and brand colors. This helps your guests remember and connect with your brand. What you set here will show up in your guest-facing checkouts, online payment forms, guest emails, invoices and liability waiver. > [!NOTE] > From Venue Manager, go to **Settings** > **Design** > **Brand** **&** **appearance** to get started. [View details](/v1/docs/add-your-brand-logos-images-and-colors) ![](https://cdn.us.document360.io/23700755-951c-4b69-8afe-ec8b33c6c689/Images/Documentation/9021677800591.png) ## 03 Create a waiver Reduce queues and manual paperwork with integrated digital liability waivers that guests can sign before they arrive. All signed waivers are automatically linked to the guest record, making it easy for you to access them whenever needed. Improve the guest experience for non-native speakers and save time at ticket redemption by providing multiple waiver language options. > [!NOTE] > From Venue Manager, go to **Documents** > **Waivers** > **Waiver details > Unlock to make changes** to get started. [View details](/v1/docs/create-a-waiver) [Create a waiver](https://fast.wistia.net/embed/iframe/204zqhaxel?videoFoam=true) ## 04 Create your resources Manage the capacity of different areas in your venue by creating resources. Make sure you never exceed booking limits for each area of your venue, class or other attraction or experience. > [!NOTE] > From Venue Manager, go to **Settings** > **Resources** > to get started. [View details](/v1/docs/create-your-resources) [Create your resources](https://fast.wistia.net/embed/iframe/zi15ojkqn8?videoFoam=true) ## 05 Create your products Prepare your product types to sell online and at your venue. Streamline your venue setup by scheduling operating hours to manage your product schedules for time-based sessions and parties. Watch the video to see how easy it is to create session passes, one of our most common product types. > [!NOTE] > From Venue Manager, go to **Products** > **Create product** to get started. [View details](/v1/docs/get-started-with-products) [Create your session pass products](https://fast.wistia.net/embed/iframe/zb1a856xzm?videoFoam=true) ## 06 Create your checkouts Customize and share your online checkout by adding your products and branding. Configure online accounts so that guests can manage their own bookings. > [!NOTE] > From Venue Manager, go to **Apps** > **Progressive checkouts** > **All** **checkouts** to get started. [View details](/v1/docs/create-your-online-checkout) [Get started with online checkouts](https://fast.wistia.net/embed/iframe/dmm3kzi437?videoFoam=true) > [!NOTE] > You can also streamline your restaurant operations and increase food and beverage revenue with food and beverage checkouts for table-based ordering (Premium & above plan). [Learn more](/v1/docs/create-your-food-beverage-f-b-checkout) ## 07 Create your POS devices Set up your POS devices for selling at your venue and add your products to your POS menus. Streamline the setup and management process by using templates for POS devices with the same menus. > [!NOTE] > From Venue Manager, go to **Apps** > **Point** **of** **Sale** > **Devices** to get started. [View details](/v1/docs/create-your-pos-devices) [Set up a POS device with a template](https://fast.wistia.net/embed/iframe/vqsfm9phvb?videoFoam=true) ## 08 Create your staff members Add staff member accounts and invite them to activate their accounts so they can start learning how to use ROLLER effectively. This includes your venue cashiers, supervisors, managers, and any marketing, finance and administration team members - they all have a role to play in ROLLER. > [!NOTE] > From Venue Manager, go to **Settings** > **Staff** > **Add** **a** **staff** **member** to get started. [View details](/v1/docs/create-staff-members) [Wistia video player](https://fast.wistia.net/embed/iframe/9y3p5l4jy8) ## Related - [Getting started checklist: quick start guide](/getting-started-checklist-quick-start-guide.md) - [Implementation training plan](/implementation-training-plan.md) - [Training checklist](/training-checklist.md) - [ROLLER Playground](/roller-playground.md)