This guide helps you choose the right ROLLER report for the job.
Whether you’re checking sales, balancing tills, or reviewing guest activity, use it to quickly find which report shows the data you need and how to access it.
Select any report link below to learn more, or go to Venue Manager > Reports > All reports to find and run it.
Check today’s sales, revenue and performance
When to use it: At the start or end of the day, see what sold, how much money came in, and where it came from.
| Report | Use it for |
|---|---|
| Venue Manager dashboard | View a snapshot of total sales and payments received for the day. |
| Daily Summary | See daily sales by product, channel and payment method — useful for balancing daily takings. |
| Detailed Product Sales | View daily sales of individual items, modifiers and discounts to see which products are driving sales. |
| Package Product Sales | Review how bundled or combo products are performing across channels. |
| Detailed Transactions | See every transaction, including payment type, refund status, and amount received — ideal for reconciliation or investigating discrepancies. |
| ROLLER Payments Transactions | Confirm payments processed through ROLLER Payments, including method and settlement details. |
| Transactions by Channel | Compare revenue from online, in-venue and third-party channels. |
| Revenue Recognition | Review earned revenue (accrual basis) when services are delivered or tickets expire. |
Reconcile physical cash and manage tills
When to use it: To close out daily operations and confirm that all payments balance.
| Report | Use it for |
|---|---|
| Till Reconciliation | Balance tills and confirm total payments collected by staff. |
| Till Discrepancy by Staff Export | Identify any overages or shortages during cash-up. |
| Refund by Staff Export | Track who processed refunds and for which transactions. |
| Detailed Transactions — filter for Transaction Type = Refund | Review all refund details, including payment method and date. |
| ROLLER Payments reports overview | Review payment processing activity, refunds and chargeback information. |
| Staff Gratuity | Track staff tips and gratuities received. |
Monitor guest visits and membership redemptions
When to use it: To track attendance, guest activity and membership usage.
| Report | Use it for |
|---|---|
| Attendance | Track how many guests attended based on ticket redemptions at POS. |
| Attendance by Ticket Redemption | Break down attendance by ticket type redeemed. |
| Daily Summary | Review total guests, funds received and revenue (accrual only) for the day. |
| Booking Zip Code Export | Analyse guest origins and regional performance. |
| Recurring Payment Log | Monitor recurring membership billing activity and payment status. |
| Membership reports | Track member redemptions, expiries and remaining balances. |
Track discounts and gift cards
When to use it: To see which discounts were applied and track gift card sales and usage.
| Report | Use it for |
|---|---|
| Detailed Product Sales | Review discounts applied by item and channel. |
| Package Product Sales | Monitor discounted bundled product performance. |
| Revenue Recognition | Understand how discounts influence recognized revenue under accrual accounting. |
| Detailed Transactions | Track when and where gift cards were purchased. |
| Gift Card Sales | View total gift card sales and balances. |
| Detailed Gift Card Sales | See detailed sales history and remaining gift card balances. |
| Gift card grid | View total gift card sales and remaining balance by card or guest. |
Review payments, payouts and chargebacks
When to use it: To reconcile processed payments, refunds and settlements.
| Report | Use it for |
|---|---|
| ROLLER Payments reporting | Review payment processor transactions, fees and payout history. |
| Payments lifecycle | Understand the transaction journey from sale to bank payout. |
View recognized revenue and tax reports
When to use it: For finance or accounting tasks that require accrual-based revenue or tax information.
| Report | Use it for |
|---|---|
| Revenue Recognition | Track revenue from funds received through to deferred and earned revenue. |
| Ledger Summary | Summarize total revenue, tax and account balances. |
| Detailed Product Sales | Analyze product-level revenue and recognition dates. |
| Trial Balance | Verify total income, liabilities and account balances for accounting. |
| Sales Tax (accrual) | View tax payable on earned revenue by tax rate. |
| Sales Tax (cash) | View tax collected on funds received by tax rate. |
| Product Revenue by Reporting Category Export | Group and compare products by reporting category. |
| Sales by Category Export | View reporting category-level sales performance. |
| Bookings Receivable | Track unpaid or partially paid bookings to manage accounts receivable. |
Find it faster
Use the search bar in Venue Manager > Reports to find reports by keyword.
Hover over column headers for quick explanations of metrics.
Review How ROLLER tracks revenue: Cash versus accrual accounting