Add notes to a booking so your team can review important details like guest requests, dietary needs, setup instructions and more.
Two note types
There are two types of notes:
Booking notes: can only be seen by staff in Venue Manager.
POS notes: can be seen by staff at both POS and Venue Manager.
Both note types live on the booking's Details tab, and you can add them when you create or edit a booking.
Add notes in Venue Manager
From Venue Manager, go to Bookings and open the booking you want to add a note to.
Select the Details tab.
Enter your note into the Booking notes or POS notes field.
Select Save.
Add notes at POS
From POS, search for and open the booking.
In the booking summary panel, select Add notes.
Enter your note, then save.
Notes you add here are saved as POS notes, so they'll also show against the booking in Venue Manager.
View notes in the bookings grid
You can review notes in the bookings grid, useful for scanning or exporting notes across bookings.
From Venue Manager, go to Bookings and select All bookings.
Right-click the grid, then select the columns you want to add.
Add the Comments column to show booking notes, or the POS Notes column to show POS notes.