Documentation Index

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Update your ROLLER subscription payment method

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In this guide, you will learn how to update your payment method for your ROLLER subscription.

You will continue to see an Update your subscription notification when signing into Venue Manager until you add a payment method.

Add a credit card as your payment method

  1. From Venue Manager, select the account icon () at the bottom of the main menu.

  2. Select Billing settings.

     

  3. Select Payment Methods.

  4. Under the Credit card tab, enter your credit card information. If you're adding a new or additional payment method, select Add at the bottom of the popup.

  5. Select Add to confirm.

Add a Direct Debit or ACH payment method 

You can add a Direct Debit or ACH payment method through your ROLLER account.

  1. From Venue Manager, select the account icon () at the bottom of the main menu.

  2. Select Billing settings.

  3. Select Payment Methods.

  4. Go to the Direct Debit tab. If you're adding a new or additional payment method, select Add at the bottom of the popup.

  5. Select Pay with GoCardless.

  6. In the new pop-up window, enter your bank account details and billing address.

  7. Select Setup up Direct Debit/ACH to confirm.

If you require assistance adding a payment method, contact the support team.