Why am I getting a session error when adding tickets to a booking?

Questions

• Why am I not able to add tickets to an existing booking?

• Why am I getting the error "Could not find session #" when adding tickets to an existing booking in Venue Manager?

Solution

This error occurs if any product schedules that existed when the booking was originally made have since been changed. To resolve this:

1. From Venue Manager, go to the booking.

2. Remove all items from the booking.

3. Save the booking.

4. Re-add all items back to the booking as intended.

5. Select Save.