This report provides a detailed view of all transactions processed in ROLLER over a specific time period. It helps you track payments, refunds and other financial transactions across different sales channels. This report includes transaction values, payment methods and booking references but does not show product-level sales details.
When to use
Use this report with the following filters to refine your data view:
-
Review refunds – Identify all refunds processed during a specific period (eg weekends).
- Filter by: Transaction type: Refund, Date range: [Select period]
-
Verify transactions – Confirm whether an online purchase was completed on a given date and time.
- Filter by: Sales channel: Online checkout, Transaction date: [Select date and time]
-
Track sales channels – Locate all transactions processed through a specific sales channel or POS device.
- Filter by: Sales channel: [Select sales channel], Device: [Select POS device]
-
Reconcile payouts – Match funds received with payouts initiated to your bank account in the ROLLER Payments export report.
- Filter by: Transaction date: [Select date range], Payment method: [Select method], Transaction type: Payment
What this report shows
- The report displays total transaction funds, including gratuities (tips).
- It does not provide a breakdown of sales by product.
- The summary section at the top includes for the filtered day, date or date range:
- Funds received – Total transaction value, including tips.
- Gift cards redeemed – Value of gift cards used for purchases.
Filters available
Customize your report using filters to refine your data view.
Filter | Description |
---|---|
Date selector | Select transactions for a specific day, date or date range. |
Channel | Filter by where the transaction occurred (eg POS, online checkout, self-serve kiosk, etc). |
Device | Limit to transactions processed on a specific POS, SSK or mobile check-in device. |
Payment method | Filter by payment type used (cash, card, gift card, other [eg Apple Pay], etc). |
Status | View transactions by payment or booking status (Fully paid, pending, canceled, etc). |
Type | Choose between payments and refunds. |
Detailed data
The columns available are shown in the table.
You can modify the columns that display in the detailed data table. Right-click anywhere in the report grid, then select (or deselect) the columns you want from the menu.
Column | Default | Description |
---|---|---|
Transaction Date | ✅ | The date and time the transaction was processed (local time) |
Booking ID | ✅ | The booking's unique identifier Select a link to a booking ID to reveal a high-level summary of the booking. Select Go to booking for the guest's booking record in Venue Manager. |
Amount | ✅ | Total value of the booking |
Status | ✅ | Current status of the booking (fully, partially paid, canceled etc) |
Payment type | ✅ | Payment type presented or used to settle payment |
Staff member | ✅ | Staff member who processed the payment at POS or from Venue Manager |
Booking Name | The name of the guest who made the transaction (booking holder) | |
Gateway ID | The transaction reference number for your online payment gateway | |
Notes | Notes automatically generated from the booking and any comments added by a staff member | |
Authorizing staff | Staff member who authorized the transaction (ie for refunds) |
Customize, save and reuse views
- Save filter and column settings to streamline workflows and reduce repetitive setup time.
- Set a default view to display the most relevant data instantly.
Learn how to customize, save and reuse report views
Export data
You can export the report data for further analysis.
- From the top right, select the download icon.
- Select Alert me when complete.
- Select the alert icon (bell) at the bottom of the main menu, then download it to your computer.
Related report
The transactions view in Venue Manager (Bookings > Transactions) helps you quickly check recent transactions processed through ROLLER Payments and search for transactions by the last four digits of a guest's credit card. However, this report cannot be exported.