Questions
Can I issue gift cards in bulk?
What is the best way to mass issue gift cards?
Issuing gift cards in bulk
Guests may want to purchase gift cards in bulk for parties, corporate events or similar occasions. Gift cards can help incentivize return visits where guests often spend more than the amount issued on the card itself. Issuing gift cards in bulk can be time consuming, however ROLLER takes the hassle out of this process by allowing you to issue large numbers of gift cards at once at POS, or guests can self-serve using the online checkout.
Using POS is recommended when issuing gift cards in person. POS allows you to issue gift cards quickly and automatically assigns gift card values after they’ve been scanned. In addition, issuing gift cards through POS doesn’t require entering the guest’s information for each card, saving you time.
Using the online checkout is recommended when issuing digital gift cards or if the guest is not at your venue. This is because they have the flexibility to buy as many gift cards as they need, and can choose the specific amounts for each gift card as well. The online checkout also provides more customization options, as they can choose how their gift cards are delivered (digital or physical), include personalized messages and more.
Issue gift cards through POS
Before you begin, make sure that your gift card products have been added to your POS device menu, then follow the steps below:
- From POS, select the gift card product. If you're issuing a custom gift card, you will need to enter the price required for its value.
- When prompted, scan the physical gift card barcode or manually enter the card number into the Custom gift card field. Then select Apply.
- Repeat this process for the total number of gift cards being issued.
- Select Pay total.
Purchase gift cards through the online checkout
Before you begin, make sure that your gift cards have been added to your online checkout, then follow the steps below:
- From your online checkout, select your Gift Card product.
- Select the gift card values and quantities you want, then select Checkout.
- Enter the required information under Your details.
- Enter the recipient’s name for the first gift card.
- Select a gift card type from the options provided. Options available are based on the gift card product settings.
- Digital: Sends a virtual gift card via email to the recipient. Enter the recipient’s email address, write an optional message and select a time to send.
- Physical - delivered: Posts a gift card to the recipient. Enter the delivery name, select a delivery option and enter the delivery address.
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Physical - pick up: Recipients pick up their gift card from the venue.
- Repeat this process for the total number of gift cards being issued.
- Select Continue.
- Choose your Payment method and select Pay.