Create a group membership product (beta)

Memberships are a powerful way to bring guests back again and again, while also building steady recurring revenue for your venue. Group memberships take this even further by letting you sell memberships that cover multiple people - perfect for families, friends or corporate groups. 

You can set how many members are included, add optional extras and decide how the membership is paid for and redeemed.

This guide walks you through creating fixed-price and recurring group membership products in Venue Manager.

Create a new group membership product

1. From Venue Manager, go to Products > Create Product.
2. Select Membership from the list of product types.
3. Enter a Name (required) and Description (150 characters max.) to help guests understand what they’re purchasing.
4. (Optional) Check Provide a detailed description if you want to add more information about the membership.
5. (Optional) Check Customize physical pass message to personalize the printed membership pass (100 characters max.). Use it to add terms and conditions or add placeholders for the product name, product variant name or your venue phone number.
6. (Optional) Upload an Image to help guests and staff recognize the product.
7. Add Tags to help organize and manage the product in your menus and reports.

8. In the Membership details section, choose Group.

9. Select Add members to create each group member (eg Adult – includes 2 members for $120.00). Do this for every member you want to include in the membership.
10. (Optional) Allow add-on members (eg additional children). Additional members can be added at no extra cost or for a set price.

11. Add any membership discounts you'd like to offer on this membership.

12. Select Save.

13. In the dropdown, select how the membership will be paid for: One-off payment or Monthly, quarterly, or annual billing

14. Under Sales availability, define how long the membership is valid for:
     

    • Days valid from date of purchase – how many days after purchase the membership lasts.

    • Days valid from date of redemption – how many days after first use the membership lasts.
       

15. Once you’ve entered all details, select Save.