Cash rounding for penny-free currencies

Some countries - such as Australia, Canada and the United States - no longer have pennies (one-cent coins) in circulation. This can make it difficult to process cash payments where exact change is unavailable.

To support smoother cash payments in these regions, you can request that ROLLER automatically round cash payments to the nearest $0.05. This opt-in setting applies rounding up or down as required based on the final amount paid.

How the round up transaction setting works

When the setting is enabled and a customer pays with cash, ROLLER rounds the final cash amount paid to the nearest $0.05. The rounding behavior is based on the final cent value of the transaction total.

Rounding applies only to cash payments. Card and other non-cash tenders are never rounded.

Sales tax and rounding

Sales tax is always calculated on the exact transaction total before rounding.

The round up transaction setting:

• Does not change the taxable amount
• Does not recalculate tax
• Only affects the final cash amount paid

Booking and payment behaviour

In all cases, rounding variances are recorded in accounts receivable (AR).

When a transaction is rounded down

If the rounded cash amount is less than the calculated total:

• The booking is treated as paid in full
• The rounding difference is not shown as a separate line item
• The variance is included in accounts receivable (AR)
• The receipt shows $0.00 owing

When a transaction is rounded up

If the rounded cash amount is more than the calculated total:

• The booking is treated as paid in full
• The rounding difference appears as an overpaid balance on the booking
• The variance is included in accounts receivable (AR) for revenue recognition
• The receipt shows $0.00 owing

Mixed tenders

For transactions using multiple payment types:

• Rounding applies only when cash is used to finalise the remaining balance
• Non-cash tenders are never rounded

Refunds

• Refunds can be processed up to the amount paid, including any rounded value
• ROLLER does not refund more than the original tendered amount

Receipts and reporting

At this time:

• Receipts do not show a separate cash rounding line
• Reports do not explicitly display rounding variances
• Bookings and receipts show the balance as paid in full

Important compliance notes

Cash rounding rules, customer notice requirements and tax treatment of rounding variances may differ by country, state and province.

ROLLER provides the round up transaction setting as a tool. Each venue is responsible for ensuring their use of cash rounding complies with applicable laws and regulations.

We recommend consulting your own legal or tax adviser regarding:

• Customer signage or disclosure requirements
• Accounting or tax treatment of rounding variances

Enable rounding up for cash transactions in your venue

The round up transaction setting is controlled at the venue level and is not enabled by default for any venue.

To enable this setting or discuss whether it is suitable for your venue, contact ROLLER Support or your customer success manager.