ROLLER iQ gives you step-by-step guidance right where you work, so you can complete tasks in Venue Manager without breaking your flow.
It provides contextual help based on what you're trying to do, helping you learn workflows, complete setup tasks, and troubleshoot issues without needing to leave the platform or search for documentation.
When you're working on a specific task in Venue Manager, use the Ask iQ button to open the sidebar. It's the fastest way to get help without losing your place.
Use ROLLER iQ to:
- Get step-by-step guidance while completing tasks
- Learn how to use features directly in Venue Manager
- Support team members with in-app training
- Find answers quickly before reaching out to support
Questions to ask ROLLER iQ about using ROLLER
Setup and configuration
- How do I create a new discount code?
- How do I create a time-based price rule?
Rules and customization
- How can I make sure a discount code can only be used once per customer?
Understanding features
- How do I understand key business metrics?
Training and onboarding
- How can I train staff to use this feature?
- How do I explain this workflow to a team member?
What to look for
ROLLER iQ provides step-by-step instructions tailored to your task, helping you move forward without needing to search across multiple resources.
As you review responses, look for clear steps, relevant settings, and guidance that matches what you're trying to achieve. You can continue asking follow-up questions to refine the instructions or get more detail.
Tips to get better results
- Ask your question while working on the task for more relevant guidance
- Be specific about what you’re trying to do
- Ask follow-up questions to clarify steps or explore options
- Use it as your first step before reaching out to support