Guest Experience Agent is ROLLER's always-on AI chat for attractions, handling guest inquiries and bookings 24/7 across phone, and voice and chat on your website, so venues can capture more revenue and free teams up to focus on guests already in their venue.
Built directly into ROLLER, it responds using your live products, availability, pricing and venue policies, giving guests accurate answers at any hour, whether it's a Tuesday afternoon or 2am on a Sunday.
Join the waitlist
Guest Experience Agent is currently in beta and will be available soon. Join the waitlist to be among the first to know when it becomes available.
What you can do with Guest Experience Agent
Never miss an inquiry
- Answer guest questions instantly across phone, plus voice and chat on your website
- Respond using your live booking data, including pricing, availability, and venue policies
- Handle inquiries 24/7, even outside operating hours
Turn conversations into bookings
- Take bookings in real time
- Recommend upgrades and add-ons during conversations
- Handle multiple guest conversations at once
Built on your live data, in your voice
- Built directly into ROLLER using your products, availability, pricing, and policies
- Configure responses to match your venue's tone of voice
- Ensure guests receive accurate, up-to-date information
Seamless handoff to your team
- Escalate to staff automatically when a request needs a human touch
- Pass through full conversation context so your team picks up where GEA left off
- Ensure guests never hit a dead end, even when handed over