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Deferred Revenue by Bookings report

Accrual accounting records revenue when it is earned, not when payment is received. This means payments received in advance for future bookings are classified as deferred revenue until guests attend or the booking expires.

This report shows the transactions and bookings contributing to deferred revenue, breaking down total deferred revenue into bookings (excluding gift cards) and total deferred revenue from gift card purchases.

Purpose

This report shows the total deferred revenue at specific points in time.

It separates deferred revenue into two categories: deferred revenue (from bookings excluding gift cards) and gift card deferred revenue, which includes unredeemed gift card balances.

If a booking is for a gift card purchase, the Deferred Revenue column will show $0, and the unredeemed balance will be included in the Gift Cards Deferred Revenue column.

In ROLLER, gift cards don’t expire by default, so unredeemed balances remain a liability and never move to recognized revenue. You can set an expiry date, but breakage (unused balances) isn’t automatically recognized due to varying global regulations on when and how expired gift cards can be treated as revenue. Venues must manage breakage separately in their accounting system..

Access the report

  1. From Venue Manager, go to Reports > All reports > Deferred Revenue by Bookings report
  2. Use the date filter to select a specific date. The report will then display the total deferred revenue balance for all past transactions as of that date.

Data included in this report

At the top of the report, you will see:

  • Total deferred revenue - The total amount of deferred revenue for the selected date, including tax and fees.
  • Deferred gift card revenue - The total value of unredeemed gift cards.

Detailed column data in the reporting grid shows:

Booking and transaction details

  • Transaction date - The date the booking was created.
  • Recognized date - The date revenue was recognized, usually when tickets are redeemed at POS or expire.
  • Booking ID - The unique reference number for the booking. Click it to view booking details.
  • Booking name - The booking's name. This is typically the booking holder's name unless updated, such as for parties and events.

Status

Current payment status for the booking:

  • Pending - No payment has been made.
  • Complimentary - No payment is required.
  • Partially paid - A balance remains unpaid.
  • Fully paid - The booking is fully paid.
  • Canceled - The venue has marked the booking as canceled.

Revenue details

  • Deferred revenue - The total amount classified as deferred for the booking.
  • Gift card deferred revenue - The unredeemed balance from gift card sales.
  • Other deferred revenue - Revenue received via third-party payment methods (eg Groupon).
Want to check out Analytics for deferred revenue by product type? See the guide Deferred revenue report. 
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