Use staff groups in HQ to simplify staff access. Instead of giving staff access to each venue one by one, you group venues together and assign access once.
This helps make sure staff can only sign in to the venues relevant to their role, saving you time managing access across multiple locations.
HQ add-on subscription
Control which locations staff can access by grouping venues. Contact your customer success manager or the support team.
How it works
- Create a staff group in HQ that contains the venues you want to link together.
- When you create or edit a staff member in HQ, assign them to that group instead of selecting venues individually.
- Staff in a group can access all venues in that group.
For example, if a team manages all locations in one city, create a staff group for that city with those venues. Assign staff to that group so they only see these venues when switching accounts.
Create a staff venue group
In your HQ account, from Venue Manager, go to Settings > Staff > Manage staff groups.
Under Groups, type a name for the group and select the plus (+) button.
Select the new group, then choose the venues to include.
Select Save.
Now learn how to assign staff to an HQ staff group when creating their staff member accounts in the guide Create your staff with HQ staff management